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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 5,601-5,610 of 25,584 reviews
Sep 20, 2021
jrobdon
5 out of 5 stars review

Fantastic! Everything.

Received it this morning. Very well packaged, all parts were there. Assembly was straightforward and the machine cranked on both propane and gas the first time. Voltage and frequency were on the money. Actually can't wait for a power failure to really try this dynamo out. Sure it will power our needs just fine. Thank you for a well made American product.

Review from westinghouse.com
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Mar 29, 2021
ScoutOut
4 out of 5 stars review

Great Features and a few concerns

So I reviewed many Items and sites in an attempt to get a generator that would do it all. Many bonuses, including the Remote start and Dual fuel sold me. I waited a little while to add a review. One initial concern was that when running on generator My Tv and my work station would remain on Battery mode and not line mode. After reaching out, I was advised of the Info I needed to make needed adjustments. Issue was that the HTZ "Hertz" or maybe the THD was to High. I was able to Lower the Speed and change the HTZ and possibly the THD (No way for me to measure that output). Once I adjusted the HTZ from 63.5 to 61.0 the UPS Backup allowed power to charge and run the devices. I hope this helps others. If your needs do not exceed about 3800 Watts the more portable option with Low THD inverter they offer may be a better fit. I may also get that one to supplement my needs. Another thing is I used this a few Hours during the Texas FREEZE. It would not initially start. Pro Tip is that if temperature is very cold maybe 0 to 25F etc you may need to pre-warm Generator so that Fuel will ignite and oil will Flow. I used a small propane heater. Last tip. Be sure to use Four people to lift or a mechanical lift. I am still trying to overcome the pain from lifting the over 300 pounds. All being said I think this Generator will serve me well for many years ahead.

Review from westinghouse.com
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May 30, 2021
1stpersam
5 out of 5 stars review

Easy to Use

This generator is the premium package. I really like some of the additional features on this generator. For example, the battery disconnect will prevent parasitic drain of the battery for long storage. I love the fact that it has an automatic choke (or not one at all, I'm not sure but one less thing to worry about). Dual fuel, easy to start, has the pull crank just in case, and enough power for all my needs. I prefer the solid tires as well, my old generator had air tires that went flat after a couple of months. It also comes with a charger to recharge the battery. Remote start...this thing does it all.

Review from westinghouse.com
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Nov 5, 2021
Pat C
4 out of 5 stars review

Looks like it will do the job

Purchased about 2 weeks ago. Delivered promptly and safely. Everything was in the box and in good condition. Instructions are clearly written. This generator looks very well built. All controls are clearly marked and easy to access. I have not yet had the chance to run it yet, so only 4 stars. This should run everything that I need it to run. Model is the WGEN9500DF. I live in a very rural area & we often lose power, so a good generator is a must.

Review from westinghouse.com
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Jan 7, 2023
JCM60
5 out of 5 stars review

Solid backup power

Just received. Loved the easy setup. It has an impressive variety of features and should handle all my emergency needs. Looks well built and all the controls are intuitive and easy to operate. Capacitywise it has all that I need. Although I bought for emergency use, it would probably adequate for contractor use. Glad it has many safety features.

Review from westinghouse.com
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Aug 2, 2021
cawhit
5 out of 5 stars review

So Far So Good

Have only started it, but it started with no issues. I have an electrician coming out to do the wiring so i can properly connect it to the house circuits. I will try to do an update after I have had a chance to use it to power the house. So far so good and I am satisfied with the purchase. I really like the dual fuel feature.

Review from westinghouse.com
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Jul 28, 2024
V Burnett
5 out of 5 stars review

STARTED WITH ONE TOUCH OF THE REMOTE BUTTON!

I bought this on 6/29/24 but didn't get it until 7/15/24... It was worth the wait! I can't pull the pull cord on the old generator anymore. But once I did everything I read to do.. it started with just one touch of the remote start! I haven't had to use it yet, but the reviews were excellent.

Review from westinghouse.com
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Jun 16, 2024
Sgt. Rock
5 out of 5 stars review

So far so good. Set up was easy .

Just purchased this generator. Set was easy . Needed two people to install wheels . It started right up. I let you know after the first hurricane hits. I’ll compare it to my 20 year old Honda which still runs. It’s all in the up keep of your equipment. Love the electric start.

Review from westinghouse.com
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Dec 30, 2020
purcellj
5 out of 5 stars review

Very Happy

I really like the dual fuel capability and long runtimes with either fuel. Setup was easy, but one axle bolt needed a littler persuading. High output with electric start. Including the battery charger was very nice. I'm sure other companies require you to purchase separately.

Review from westinghouse.com
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Apr 8, 2025
Kermitlcs
5 out of 5 stars review

Westinghouse WGen9500DFc Portable Generator

I just purchased this generator and was impressed with it's solid construction and aesthetics right out of the box.  Westinghouse is rated as a top tier generator and has solid legacy reputation as a quality product.  Even though it weighs 250 lbs, the front folding handle enables easy transport.  Generator is transfer switch ready, control panel is methodically arranged.  Setup was quick, just 2 wheels and front support legs.  It truly is an impressive machine, can't wait to fire it up.  Tent running cover allows easy access to controls and refueling options.  Will provide future reviews regarding noise level and running efficiency.  Very happy with my purchase.  Service center stated that other comparible generators cannot run 12 hrs straight without overheating  this however is not an issue with this generator. 

Review from westinghouse.com
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