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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,101)
  3. 3 stars1% (283)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 5,451-5,460 of 25,686 reviews
Jun 1, 2022
JazzJeff69
5 out of 5 stars
5 out of 5 stars review

Great out the box!

I just received my WGEN9500DF. Out the box it looks great! Just in time for hurricane season. The number of outlets alone is a plus along with the high wattage output should fill all my power needs. I will conduct the break in period with some tools to check the output. I will update after the break in period.

Review from westinghouse.com
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Jan 7, 2022
Ken39
4 out of 5 stars
4 out of 5 stars review

Very nice unit!

The WGen9500DF is a nicely equipped machine. It has all the features that I was looking for. I'll be using the 50 amp service to power my house during power outages. It comes with a battery tender to keep the batter charged. I doubt I'll use the remote start, but maybe it'll be useful at some point. I love the flexibility to be able to use either propane or gasoline. I plan to mainly use propane, but having options is the best.

Review from westinghouse.com
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Jan 27, 2022
Wheelman
4 out of 5 stars
4 out of 5 stars review

Impressed with features.

Bought this generator about 2 weeks ago and it was very simple to attach the wheels and support brackets. I filled the engine with the oil that was supplied with the generator and added gas to the tank. The push button and key fob work very well but the engine would not start, I tried to contact Westinghouse service but gave up after being on hold for 1.5 hours. The next day I tried to start it again and it started on the 3rd try. Hopefully, it will continue to start reliably.

Review from westinghouse.com
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Oct 22, 2021
rockstar59
5 out of 5 stars
5 out of 5 stars review

Awesome Generator

Purchased the WGen9500DF a month ago for back up power at my house and am so glad I did. I live in a very wooded area and the power goes out quite often. The awesome features on this model include the dual fuel capability, electric start with remote Key Fob, and multiple data display modes. This unit runs very steady, does not vibrate and is very well balanced. It’s the perfect size to keep my wife and me comfortable in our home. A good friend of mine was so impressed that he’s already purchased one, too.

Review from westinghouse.com
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Feb 8, 2022
NDSmith
5 out of 5 stars
5 out of 5 stars review

So far so good

We just received and so far everything looks great. The product was delivered nicely and in perfect condition. It is loud but as expected. The product is easy to move for my husband. Turned on and powered up. Just waiting to give it a whole house test once our subpanel is installed. So far so good, five stars.

Review from westinghouse.com
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Jun 8, 2023
BeeLady
5 out of 5 stars
5 out of 5 stars review

Be Ready!

i just replaced a 35 year old gas generator with the WGEN9500Fc. It is a very nice product and very user friendly. The set-up was very simple and it is easy to move around. It will run on gas or propane which is a added benefit. The starting system is high tech and very easy to navigate. It has numerous receptacles for drop cords and also attaching to you household electrical system. It is not too loud and does not take up much space. It's a great product to have on hand with all of the weather issues and power outages. I feel great about my purchase and the product overall.*****

Review from westinghouse.com
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Apr 28, 2023
justgettingby
1 out of 5 stars
1 out of 5 stars review

Garbage support. Screwing me out of warranty.

Purchased this from a local electrician to rely upon during power outages. Electric start Panel has failed - light does not come on despite charged battery, button doesn't work. Westinghouse says my electrician is not an authorized reseller and therefore I have no warranty claim. I have no faith in Westinghouse as a company now as they don't stand by their product, they just try to worm out of supporting it. Disgusted.

Review from westinghouse.com
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reply from Customer Care

We are sorry to hear about the concern you have experienced. Please reach out to us at WestinghouseVIP@WpowerEQ.com with your contact information and a manager will reach out to you.

Nov 3, 2021
Tom the train
5 out of 5 stars
5 out of 5 stars review

Heavy duty

Unboxed, assembled, and running in 30 minutes. I was impressed with the substantial construction of the generator. Nothing flimsy here. Only running on propane right now. Will only use gasoline in the event of an extended power outage. Remote start is an option not available for many other generators. I’m very satisfied. I believe it will basically power my home if need be.

Review from westinghouse.com
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Nov 2, 2019
SafetyGuy
4 out of 5 stars
4 out of 5 stars review

Very Nice Unit

I just bought this unit but compared to my old one it is very nice. I love the remote start feature and the push button start/stop. (I only hope the eletronics hold up). The engine is easy to start using the pull cord (and Im glad it has one). I dropped a star because it doesnt have a 12V outlet for charging 12 volt batteries and it is not as quiet as I would have liked. I expected 2019 technology would have cut the noise levels by half from that of my 20 year old generac. However, that doesn't make me wish i had paid way more money for a "red painted" competetor. So far I think this is well worth the cost and I'm glad I bought it

Review from westinghouse.com
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Jan 4, 2025
ec74
5 out of 5 stars
5 out of 5 stars review

easy

I bought this generator as a back up to one i have that is 25 years old. came in good shape, unpacked and assembled in less than 15 minutes, hooked up propane tank and started with remote just that easy! Have not needed yet will test with load later.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100