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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
26K ratings25.8K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,116)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 5,411-5,420 of 25,811 reviews
Sep 17, 2019
Reviewer name: TommyD
5 out of 5 stars
5 out of 5 stars review

High quality generator

I have been wanting a generator for a while now and I finally pulled the plug. I installed a transfer switch myself it was very easy if you are somewhat mechanically inclined. I have been researching generators for a while now and decided to go with this one. It is a beautiful machine and appears to be very well made and easy to operate.

Review from westinghouse.com
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Mar 7, 2021
Reviewer name: JHawk
5 out of 5 stars
5 out of 5 stars review

Awesome Generator, Sleek and Quiet

Bought this generator to power my whole home after having rolling power outages! This thing is awesome, it’s sleek and a lot more quiet than I thought it would be. Extremely happy with my purchase and now I don’t have to worry about my family going without!

Review from westinghouse.com
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Aug 29, 2024
Reviewer name: Power engineer
5 out of 5 stars
5 out of 5 stars review

GREAT FEATURES, QUALITY AND EASE OF SETUP

I purchased this unit a few weeks ago. First impression was great quality. Well built and thought out for ease of use and startup. The instruction manual is very good and easy to understand. Initial startup was complete and running in 30 minutes. All of the features are well arranged on the control panel. The dual fuel is a great option to have in the event gasoline is not available due to loss of power in the area. This allows you to have two fuels available for longer running times. The ECO mode is good in that it operates the unit in a fuel conservative mode extending run times. The size of the unit is easily managed considering the output capacity. Other units of this size are much larger and heavier. The additional output plugs will allow you to run the unit on lower current systems and still be protected from overloading circuits. The price is very competitive as well. A good value for all you get in an emergency open frame generator.

Review from westinghouse.com
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Sep 9, 2023
Reviewer name: Castle Peak
4 out of 5 stars
4 out of 5 stars review

Good looking unit with all the features I’m need.

I ordered this unit 9-4-23 and received it 9-8-23. I unboxed and installed the wheels and mounting feet, filled with oil and gasoline and it started and ran on the first attempt. Won’t be able to check it on propane until next week when I receive my 30 lb propane tank. It did have a boo boo from shipping and the fuel gauge don’t seem to be working but have a call in on that and a case number. They said a representative would give me a call after the weekend. I’m well pleased with the unit overall so far.

Review from westinghouse.com
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Oct 7, 2021
Reviewer name: Richie A
5 out of 5 stars
5 out of 5 stars review

Powerful and efficient

I bought this after spending several days without power following Hurricane Ida. My brother loaned me his generator after his power was restored. I decided this wouldn't happen to me again. I found this generator on club website and loved the features and the amount of power it provides. I haven't had to use it yet, but having the dual fuel option and electric start make this generator stand out.

Review from westinghouse.com
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Jan 14, 2021
Reviewer name: MAL1
5 out of 5 stars
5 out of 5 stars review

Great unit

I bought this unit today, brought it home, unpacked and assembled the wheels and supports, filled it with oil, hooked up the propane, and the engine started right up. I am very happy with the documentation and instructions. I only plan on using this gen in emergencies, but I live in Florida, so odds are it will get used.

Review from westinghouse.com
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Dec 12, 2024
Reviewer name: Berrys
5 out of 5 stars
5 out of 5 stars review

Nice generator!

We bought this to upgrade from an older generator. Iit's a nice looking unit and like the key fob for auto start. It takes both gas and propane, which is a nice feature. This generator has more horsepower than our older unit, is much quieter and looks to be sturdy enough to last another couple decades!!

Review from westinghouse.com
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Jan 19, 2024
Reviewer name: Drumsticks
5 out of 5 stars
5 out of 5 stars review

No More Sleepless Nights

Frequent and sustained Power Failures in Eastern Pennsylvania required decisive action. In particular, I needed a Generator that is reliable and easy to use in order to provide emergency power to my Sump Pump. The ability to add on additional appliances was also important, but the Sump issue was becoming the Center of My Universe. The WGen9500DF seems to have all the attributes I need, and more. It arrived perfectly boxed and undamaged. I was already aware due to other reviews, that the engine oil that ships with the unit was not quite a sufficient quantity to fill the oil reserve, so I did purchase additional oil before I could test and use the Generator. The Generator is a heavy monster (200+ lbs). In order to put the wheels and peg legs on prior to filling it with oil/gas and making it moveable, you really need to have a second person to help lift it. The actual process of putting the legs and wheels on is very straightforward, but without additional help, there was no way a 67 year old woman was going to accomplish it. So its important to factor that in as a critical step in finalizing use of the Generator.... don't wait for the emergency. The battery connection plug seemed a little tough for me to squeeze together because I was squeemish about bending anything and it didn't exactly glide in as easily as I expected, so an extra strong push is required. The oil descrepancy between the amount shipped and what is eventually required is a bit disconcerting because you are cautioned about overfilling the oil reserve, so you have to ease your measure of additional oil by constantly using the dipstick. Finally, I poured some, but not a lot, of gas into the tank to give the WGen a test run. After turning the fuel selector to "Gasoline", moving the fuel tank valve to ON, Pushing the battery switch to ON, I hit REMOTE START. The Gen tried 3 times to turn over but didn't. So I shut everything off thinking maybe I was too timid about the amount of gasoline in it. I added some more gas. Reset all my start buttons. And the WGen started right up. The outside temperature was about 19 degrees at the time, so that might not have helped either. The Generator ran like a charm, so I let it go for about 5 minutes to circulate everything. I did not hook any loads onto it at this time. For me, this is the kind of purchase where I hope I don't have to use it that often since its strictly for emergency power backup, and not recreational use. However, the Push Button Electric Start is already worth the price of admission since pulling recoil starts is becoming very difficult. I also don't think the noise level is excessive, but there's been so many Generators running in the area lately, perhaps I have become immune to the sound. So far, I am very pleased with my purchase, and think it was relatively easy to get the WGen ready for action from a person not too familiar with engines.

Review from westinghouse.com
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Nov 7, 2022
Reviewer name: Northcutt79
5 out of 5 stars
5 out of 5 stars review

Great deal for the money and well built

I did the research on what's is out there. This one is the best bang for the money. Everything works great right out of the box, just put your wheels on and oil in and your good. The remote start is really nice, it's great for my wife. The dual power is great to. It can be hard to fine gas when power has been out for a while, like during a hurricane. So being able to switch over to propane is nice.

Review from westinghouse.com
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Aug 22, 2021
Reviewer name: kevin9
5 out of 5 stars
5 out of 5 stars review

Great Generator

I bought this a couple weeks ago and the generator is really nice. Super easy to assemble and it started right up. I am having a transfer switch put in and will be using the 50amp connection most of the time. I recommend this product! Looking forward to using it!

Review from westinghouse.com
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