Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,101)
  3. 3 stars1% (283)
  4. 2 stars0% (82)
  5. 1 star1% (191)

Member photos

  • +74 images
Sort by |
Showing 5,171-5,180 of 25,686 reviews
Sep 17, 2023
JErar
4 out of 5 stars
4 out of 5 stars review

Well built but too loud for my tastes

Just received. Easy to assemble and started right up with remote. Definitely a step up from other generators I've owned. Louder than I expected or wanted but I'm keeping it. Would definitely recommend hearing protection when standing within 20 feet of it.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Dec 14, 2021
Renee1040
3 out of 5 stars
3 out of 5 stars review

Looks great, but won't start

I purchased this a couple of weeks back and it came in today, so excited to have, took it to the job site and couldn't get it to start. Now in the process of troubleshooting the unit. Doesn't bode well with me as the factory should have insured the unit was functioning. Once this unit is running I know it will be everything we wanted,our friends have one and we've seen it be an absolute workhorse. but for now, disappointed

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 26, 2022
RonCG54
4 out of 5 stars
4 out of 5 stars review

Newly Purchased

We ordered this generator the first week of September and received it (picked up at local Lowe’s) on September 25. I have just now unboxed it and filled out online registration. Other than to say it “looks okay” out of the box, I/we really cannot give a meaningful review at this time. I truly hope this Westinghouse generator is a better one than the Firman I purchased less than a year ago and is already “shot” (it used excessive oil from the very start)

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 2, 2025
Jk21
5 out of 5 stars
5 out of 5 stars review

Works Great/Looks Great

Bought the generator due to storms that came through and knocked out our power. Don’t know anything about generators, it’s our first one but it powered two refrigerators and a deep freezer no problem and got us out of a pinch. I’m sure it can handle plenty more. Will get a professional to hook into breaker panel for next time we need it. Fuel tank lasted about 8-9 hours with the above mentioned appliances plugged in. Didn’t skip a beat. Highly recommend. Nice features and easy set/start-up procedures. Comes with required amount of oil, some tools, and regulator/hookup for propane tank if needed.Looks really nice too!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 14, 2022
RS22
5 out of 5 stars
5 out of 5 stars review

Super durable and looks good

Wanted something powerful enough to basically power our entire house. This thing is extremely durable and also looks great. Remote start, 30 and 50 amp options. Comes neutral bonded to frame with directions on how to unbond the neutral for home panel connections. very good deal as well.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 5, 2024
SM15B
5 out of 5 stars
5 out of 5 stars review

Great Options and Features

We purchased this product for size and ease of operation. We needed to power a good portion of our home and the relative ease of operation. No longer having to go out during the storm to start up. When the storm is approaching, we simply preset the gas to on and prep for start up. When the power goes out, press the remote start and we are back in power. With supplied the battery tender, we never have to worry whether the battery is charged or not. Definitely the best generator we have ever purchased.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Apr 21, 2024
Bubbytrains
5 out of 5 stars
5 out of 5 stars review

Exudes quality

This generators exudes quality from the time you see the box delivered. It weighs well over 200 lbs before fuel and oil, but that weight reflects the quality construction and accessories. It’s well-designed and includes everything you need including a quart of 10W-30 engine oil (which was a pleasant surprise!), a funnel, remote start key fob, LPG hose. This thing is incredibly compact and rugged. I was worried the wheels and feet would be too cheap to support the item’s weight, but I was relieved to see the included screws and components were heavy-duty construction. I’ve never owned or used a generator before (my son has this model which he likes and recommended I get the same one), but the instructions were clear and easy to follow. All I needed to provide was gas with a bit of fuel stabilizer added. I put in about 5 gallons just to begin, although the tank holds over 6 gallons. Once I followed the set up instructions, it was easy to start. I was happy to see the battery was shipped with a full charge. It started right away and I let it run for about 7 minutes to break it in and let the fuel/stabilizer work its way through. My electrician will be installing a connection to my house within a couple weeks. When he found out what brand/model I bought, he said I made a good choice. I’m very happy with this generator so far. It’s bringing me and my wife a lot of peace of mind!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Dec 26, 2022
AmberTexas
5 out of 5 stars
5 out of 5 stars review

Great Features

I purchased this generator in June of 2021 and have used it a few times since. I love the features like the fact that you can use gasoline or propane, the remote start, and multiple outlet options. Even though it weighs a lot, it is very easily maneuverable and I love the fact that the handle folds down out of the way when not in use.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 8, 2024
Glenn209
5 out of 5 stars
5 out of 5 stars review

Awesome Generator!

Purchased this generator to help protect my home from weather related power outages in Florida. It arrived well packed and in excellent condition. The instructions were easy to read and understand. Took about 45 minutes to unbox, install the wheels, front supports, and propane hose, and fill with oil. Used the remote to start it and it fired right up. Construction seems very good, and I believe with proper maintenance this generator will give me many years of reliable service...

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 18, 2020
JBoy
5 out of 5 stars
5 out of 5 stars review

Excellent Gen

I purchased the gen based on reviews I read and it met all my expectations. Went thru the startup process for running on propane. Afterward paired the fog keg and pressed start it started the first time. My next step will be getting a generator shed.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100