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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
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25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,101)
  3. 3 stars1% (283)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 5,061-5,070 of 25,686 reviews
Mar 16, 2021
cpgbenso
5 out of 5 stars
5 out of 5 stars review

Balance of features and power

We bought this to power our home and guest house during an emergency. We looked at large (15kw) whole home systems, but couldn't justify those at 10X the cost of this 9500kw unit. We have a deep well pump and our guest house has electric heat and this can run both houses plus the well. I manually switch the two electric hot water heaters on at night when other high draw devices are not running, but otherwise every breaker is on and this just handles it. The set up of the machine was easy, although there was more play than I would liked to see on the shaft supporting the wheels so I added a second washer next to the cotter pin to reduce wear. The only thing that jumped out at me as odd were during the setup and initial operation. Their user manual is really complete and quite good but it omits a few basic things. It's fairly obvious to anyone mechanically inclined that they drained the oil prior to shipment, but the manual doesn't get to adding oil until page 18, and further seems to omit the oil capacity. The included 1qt oil is the correct capacity (actually it was not quite enough as 1qt only got it just barely above the Fill line). I liked that the manual spells out that synthetic 5w-30 is ok. Even though I didn't need it, the Spanish part of the manual didn't seem to have page numbers.

Review from westinghouse.com
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Dec 15, 2023
Will23!
5 out of 5 stars
5 out of 5 stars review

Westinghouse Generator

Purchased this Westinghouse generator to replace an older and much smaller no name one. By far the best value for the money of all the others I researched. A lot of features and great reviews made this an easy decision. Love the idea of it running on propane as well as everyone has propane bottles around. I'm positive it will exceed my expectations and kind of hoping a power outage is in the near future to try it out.

Review from westinghouse.com
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Oct 25, 2021
Xyzu
5 out of 5 stars
5 out of 5 stars review

My review for WGen9500DF

I received my Generator today (23/10) and assembled the product after watching video/reading manual with no issues, except bolds to secure front supports were very difficult to get started due to badly tapped screw holes. Otherwise, so far, I’m a happy camper. I’ve added oil and connected batt. Tomorrow will fill with gas and give a run. Even my wife gives it a thumbs up. We love the features available and anxious to put a load on it. Thanks

Review from westinghouse.com
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Jan 7, 2025
Missouri hay farmer
5 out of 5 stars
5 out of 5 stars review

Nice generator for power outages

I bought this generator to supply power to our house during power outages and also for powering various farm tools where power is not available. I like the electric start and the duel fuel as I have propane tank right next to house. It appears to meet all my needs. I've started it and ran it for 1 hr. to break it in. Easy set-up and instructions.

Review from westinghouse.com
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Aug 24, 2021
JohnT5
5 out of 5 stars
5 out of 5 stars review

Ready to go!

Power outages are becoming more frequent and I needed a portable generator that could handle my whole house and out building. The dual fuel gives flexibility if gas or propane run short at the station. Should have things in place in a few weeks to to run as close as a standby gen-set as I can.

Review from westinghouse.com
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Apr 2, 2021
jovanybg
4 out of 5 stars
4 out of 5 stars review

Powerful, great features, but noisy

My first generator and I like it! Once I get my transfer switch, the generator will be connected to my house and only then the full power will be revealed! So far, so good, as I've tried it with gasoline and propane and it works as it should, but the noise it makes is significant...I will be ordering a 75ft. extension cable to cope with that. Overall high quality built generator!

Review from westinghouse.com
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May 17, 2022
mfmibc
4 out of 5 stars
4 out of 5 stars review

Runs Great But…

Generator easy to set up BUT on initial start up directions are not clear on a couple things. First, on/fuel lever location not indicated—took awhile to find and get fuel to engine, also not identified in user manual. Second, battery hook-up cable is hidden under top of generator and although it is outlined in owners manual took time to find and connect. Other than that great, started up as soon as all connections were in place, electric FOB start saves back and perspiration, neighbor and I want to starts up before hurricane season, he has a 7500 watt Firman, only recoil start—he is still trying to get started my has been running 1/2 hour.

Review from westinghouse.com
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Dec 20, 2021
Howie490
5 out of 5 stars
5 out of 5 stars review

Exactly what we needed

We ordered this unit at end of Oct 2021 and received it less than a month later-very pleased with the delivery and unit is excellent- started right up and purrs like a kitten- very quiet and we believe we made the perfect purchase in generators with this unit. Thank you very much!!

Review from westinghouse.com
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Jul 18, 2024
Chappy82
4 out of 5 stars
4 out of 5 stars review

Good product.

I haven't even run this enough to encompass the 5 hour break-in period yet. But I'll tell you what I have found, so far. The instructions are incomplete. I'm still looking for the "eco mode" switch that isn't supposed to be "on" during break-in. The instructions discuss the switch but don't tell you how to turn it off. Also, it would be great if the instructions gave you an idea as to how much oil needs to be added....ya know - 1/2 qt or 6 quarts? Instead, you have to pour a couple tablespoons in and check the level,......repeat infinite times. BTW...mine took an entire quart. If you plan to operate this generator above 5000 feet in elevation, you need an additional part for your carburetor or you may damage the engine, according to the instructions. That part has to be ordered at an additional cost to the owner. Maybe it would be a good idea to just throw one in the box, in the future? Other than that, the unit seems fairly solid. Not a fan of the cheap plastic wheels but maybe they'll be OK? After I found the gas shut-off switch, the unit started right up. It is a bit loud but not any worse than comparable units, maybe even a bit quieter. The LED display for the "Data Center" is a joke. It has to be almost totally dark to view any of the display. I had mine in the garage, with the door open, and was not able to tell if the Data Center even worked. I had to close all the doors and turn off the lights to see the display. BTW....don't operate this unit in a closed up room! The main downside to this unit is it is VERY heavy. 200+ pounds. More than most individuals can handle by themselves. But I hope it will give me a lifetime of untroubled service. I guess we'll see.

Review from westinghouse.com
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Aug 3, 2021
Joshua YH
5 out of 5 stars
5 out of 5 stars review

Top notch generator!

My generator was delivered today. The box was undamaged and the generator was in perfect condition. All required parts were included and set up took 20 minutes. Setup and operating instructions are clear, concise, and very easy to follow. Great generator.

Review from westinghouse.com
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