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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
26K ratings25.8K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,116)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 5,041-5,050 of 25,815 reviews
Jul 5, 2020
Reviewer name: Gregg00ss
4 out of 5 stars
4 out of 5 stars review

Nice generator

Bought this for hurricane season in S Florida. Hope to never need it, but should run most of our house if we lose power. Having a little bit of an issue getting it to start on propane so will be reaching out to customer service reference that, otherwise, looks to be a great product.

Review from westinghouse.com
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Oct 31, 2022
Reviewer name: JPet
4 out of 5 stars
4 out of 5 stars review

So Far, So Good

Received the generator in a timely manner and without damage. Mounting the bumpers and wheels can be a two-person job, if weak of heart. This generator has a lot of features, so go slow in the learning process. Once the generator was fuel and ready to go, used my existing switch box to power up the entire house except HVAC system. Will need a hurricane (God forbid) or summer T-storm to fully test the WGen9500DF.

Review from westinghouse.com
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Apr 8, 2024
Reviewer name: Hammerhead185
5 out of 5 stars
5 out of 5 stars review

The electric start and the remote are awesome!

I bought this generator about a month ago and I'm highly pleased with it. I have a 5000-watt generator that I replaced with this one. I stepped up to the 9500-watt so I could back feed into the house and get rid of the extension cords. Also the remote make the use of this generator convenient if I'm not here, no problem for my wife to start it now. Just a piece of mind. I would highly recommend this generator if you are looking to upgrade. Michael

Review from westinghouse.com
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Dec 15, 2021
Reviewer name: jeff24
5 out of 5 stars
5 out of 5 stars review

Powerfull Generator

Generator arrived on time. Came with propane hose which was a surprise. Had electric plug hooked up to a 50 amp subpanel I had for a spa line I am not using. Shut off main breaker and locked in off position. Shut off the rest of house breakers. Started Generator on propane and it fired right up. Plugged in #6 wire extension cord from my sub panel to 50 amp generator plug in, turned on 50 amp spa breaker in main panel and everything worked. Was able to run refrigerator, microwave, and dryer at the same time after allowing each to start up. Generator worked great. Lots of features. Remote and push button start a real plus. Plenty of plugs and the dual fuel is reason I went with this model.

Review from westinghouse.com
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Sep 4, 2020
Reviewer name: Birdman20
4 out of 5 stars
4 out of 5 stars review

My first generator

This brand received high ratings when I was doing my research. It was fairly straightforward to assembly. The manual needs to be updated since the battery connection is now done differently since the leads are already connected to the posts. Now the wires to the battery are connected by male and female connecters half way along the lines.

Review from westinghouse.com
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Apr 14, 2023
Reviewer name: Terry 2
5 out of 5 stars
5 out of 5 stars review

Portable Home Backup

I was using a smaller generator running wires into the house when power was out. After a winter ice storm and being out of power for several days, my smaller generator could not handle the load in keeping the house warm. I hired an electrician to add a connection into the house. Hooking up via a 50 amp connection. I tested this generator running the AC. The generator worked fine. I did not notice the generator being drained when running the AC. A lot quieter than I expected. The generator was fairly easy to assemble. With the wheels on, my wife can move the generator back and forth if needed. I am pleased with my purchase. This provides me peace of mind when the power is out.

Review from westinghouse.com
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May 18, 2022
Reviewer name: jlakely
5 out of 5 stars
5 out of 5 stars review

The ideal backup generator for my home

This Westinghouse product (WGen9500DF Dual Fuel Portable Generator) was recommended by the electrician who hooked up the plug for the portable generator to our breaker box. I was scouting a few other models and when I listed them for the electrician, he said, "No. No, no, no, no. You want the Westinghouse. Not those other ones." I know that Westinghouse is a great name brand, a legacy brand, so it was not difficult for me to take the electrician’s recommendation. I am sure glad I did. It was important to get one with LOTS of power, and this model has plenty. You can barely hear the unit surge when I turn on more and more breakers and give it more load. The WGen9500DF can handle all that I throw at it. I even turned on a few extra things, plugging them into garage plugs. No problem. This unit runs all the lights and plugs in my family room, so we will not lose internet service when the power goes out; all the lights upstairs and in the master bedroom and bath; everything in the kitchen (including fridge and stove); and the garage fridge and other outlets in there. And, of course (and, most importantly) it easily handles my home's furnace, well pump, and ejector pump. I basically have EVERYTHING I need on in the house ... and could probably plug in a window AC if I needed to in a heat wave. Hopefully, I will not have to attempt that, but I’m sure this generator can handle it. The unit is easily maneuverable. Without gas in the huge 6.6-gallon tank, I can move it out of the garage, over some grass, and over a little hump to get it on the back patio. It might need to use two hands if it is filled with gas ... which is why I am glad this thing is DUAL FUEL. I can't emphasize enough how important it is to be able to run this on gasoline or propane. You're going to need that flexibility one day and will be glad you have it. The ability to switch between fuels is as easy as turning a dial. The remote start/stop is also super convenient. If you are looking for a portable generator to restore power to the essentials in your house, and maybe even a little more, this is the unit for you. It's a little loud, but not much louder than a power washer. In fact, that's what my neighbor thought I was running when she heard it going on my first test. Now she's going to come over and check out my generator and will probably buy the same one. Highly recommended.

Review from westinghouse.com
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Aug 16, 2024
Reviewer name: BobbyJ52
3 out of 5 stars
3 out of 5 stars review

What I think.

I bought this generator on 7/26/24 and received it on 8/15/24, 10 days later than the original date of arrival, 8/5. The delay interrupted my schedule so I have only been able to unbox, install the wheels and read the manual. I have not run or tested the generator. My rating is based only on what I see with regard to design. Pull handle should lock in place while in use. I will upgrade the rating, after the break-in run and meter testing, if warranted. If the generator operates as it should, the price would lead me to recommend it to friends.

Review from westinghouse.com
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reply from eComm

Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the WGen9500DF! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Oct 19, 2022
Reviewer name: skeeterman
5 out of 5 stars
5 out of 5 stars review

Everything Needed

A number of neighbors had a Westinghouse generator in operation during the recent hurricane here in SW Florida. We did not have one. They all recommended this brand as to operation and reliability. This model has it all, with the dual fuel, dual and remote starting, and the size to operate our home in the event of loss of power.

Review from westinghouse.com
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Aug 14, 2020
Reviewer name: Cisco Doug
5 out of 5 stars
5 out of 5 stars review

Great design, solid construction, well made

Bought it to replace an older generator, great move right before Isaias came through, and now they're sold out or nearly twice the price from resellers. Looking forward to not having to mess around with gas any longer since it has the duel fuel option, but maintains the ability to use gas if the propane runs out.

Review from westinghouse.com
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