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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 5,001-5,010 of 25,584 reviews
Sep 25, 2022
dnssjb
5 out of 5 stars review

Easy and Flexible

Love the ease of use and dual fuel flexibility. Bought this 2 years ago after an extended power outtage and while we haven't had another, this unit has been helpful a few times in shorter outages. I love not having to keep gasoline on hand and being able to use a propane tank (whichare always on have for the grill and fire pit). But having the gasoline option for longer periods and more power is really nice.

Review from westinghouse.com
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Jan 28, 2022
Cooperz
5 out of 5 stars review

Great on fuel consumption wgen9500df

Bought during a huge snow storm I knew my old generator was on its last legs arrived just in time the old one gave out completely ran my whole house for the remainder of power outage that lasted 14 days. Have 52 hours now first 2 oil changes done 25hr and 50 for break in. Get yourself a gallon of a good 10 /30 oil takes a little more than a quart per oil change but I know a guy who ran the first 100 hrs no oil change and his is doing just fine but deffinatly change your oil don't be that guy. Have no used propane yet but nice as a back up source make sure you follow the manual and you will be just fine.

Review from westinghouse.com
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Feb 21, 2022
rolguin
5 out of 5 stars review

Powerful Generator Gen9500DF

This Generator is amazing. I put oil, followed simple directions, put in Non Ethanol Gas, choked, two pulls later, it fired off. I could use the push button or FOB remote starter, just wanted to try manual start. No problems once running. It is very heavy, but the large tires and the front handle, I pulled it with ease. Once it started, and ran for about half an hour, powered off. I then started with the push button start and FOB start, it purred like a kitten. Next I connected to Propane, and started in the same order. I would highly recommend this Generator ti anyone. I will also use for my house if ever needed. Heck, it even comes with oil and a funnel too!

Review from westinghouse.com
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Dec 31, 2021
BigSlick7707
4 out of 5 stars review

Generator

I just received this today. I tried to follow some of the directions about the grounding etc. and the pictures were not quite what was on my model. I hooked it up to propane and it fired right up. I am waiting to get a switch so this can be connected to my house and then I will also try the gasoline so I will update when that happens. The true test will be if we get a freeze need to use it.

Review from westinghouse.com
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Aug 21, 2024
nesco1
5 out of 5 stars review

Easy to use and maintain, powerful

Bought this generator due to a snowstorm in Houston about 2 years ago. I did not use it as I had no need to. Then Hurricane Beryl hit and we were without power for 5 days, but this generator provided power to my home with the special connector and my neighbors on both sides ran power cords to it as well. I got us through the 5 days especially with the heat advisories in effect and humidity.

Review from westinghouse.com
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Oct 15, 2024
FrustratedbyMiltonandW
2 out of 5 stars review

HORRIBLE User Manual, The product might be okay

The user manual looks like it was written entirely by a lawyer who has never seen let alone used a generator.The English language portion is 31 pages long and at least 85% "NOTICE" "DANGER" "CAUTION" or "WARNING" etc Additionally, it mentions things that it never tells you how to use or even where it's located like the "Eco Mode Switch." Also, it has a dial selector for the type of fuel that makes it look like you can "mix" the type of fuels but it never states whether this is possible or why they have a selector like this (maybe that's the Eco Mode Switch, nothing indicates that). As I indicated, this may be a decent product. I just finished using it for 5 days and it performed well enough but I don't really have any idea if I got the best out of it.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hi, Thank you for your purchase and for sharing your review. We truly appreciate your feedback and sincerely apologize for any inconvenience this has caused. I’ve forwarded your comments to our technical writer to ensure they’re taken into consideration. If you have any further questions or concerns about your generator, please don’t hesitate to contact us at westinghousevip@wpowereq.com—we’re here to help. Thanks, Sydney, Westinghouse

Nov 8, 2023
Munner
5 out of 5 stars review

So far so good.

Recieved 9500DF on time as promised. I'm disabled... it was a very , very easy assembly of a few parts and very easy set-up. After fuel and oil installed, it started and ran first try within 2 seconds. Hope it runs as supposed to when needed. So far so good. Looking forward to using it. I feel much better knowing I now have backup power.

Review from westinghouse.com
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Jan 24, 2021
nshapiro
4 out of 5 stars review

First time generator owner

Opened the box and it took only a few minutes to mount the feet and wheels. It took more time to fill the oil and fuel then the assembly. Start up instructions were clear and direct. Only one small issue, didnt start right away and hoping its only bc the battery needs charging. have it charging and will check on it after an hour. Four starts is because i have to wait to see if it starts. then will check the auto and remote start features.

Review from westinghouse.com
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Sep 15, 2021
KS-28412
5 out of 5 stars review

Very happy with our purchase!

We researched numerous options and made an educated decision to purchase this model based on peak power, output versatility, brand reputation, dual fuel options and run time. This was the best product for the best value. Since purchasing, we have been very pleased with its performance and would highly recommend this product.

Review from westinghouse.com
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Jul 24, 2022
RGnot3
5 out of 5 stars review

Almost ready to go out of the box

This product surpassed my expectations because of how everything is laid out and how easy it is to set up and get started. The key fob is also nice because I can stop the generator without having to physically go to it. Great product but with confidence.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100