I bought this generator to supply home with the essentials lights, fridge, freezers, and mini split heat pump. Unboxed put wheels and feet on added the oil put gas in and it fired up on first try. Have not used in a power outage yet but I’m confident it will do its job

Generator arrived quickly on a pallet & banded with zero damage. Quick easy assembly. Added oil, connected the battery cable added fresh fuel and started on first try effortlessly. So far I am absolutely thrilled to have this at my home in case of power grid failure. I cannot report on durability yet for obvious reasons, however, if build quality is any indicator of durability, this machine should last me a lifetime with proper care and maintenance.

I bought this and I'm so happy that I did. Love the look of the generator and the small amount of space needed to store until I need it. The size is perfect to run my house when and if the time comes. The price was also a factor which it was also wonderful!!

I bought this item in the past two weeks and it arrived a few days ago. Finally unboxed it and got it set up as we prep for hurricane season. Product fired right up and has all the features we would need if there is an emergency. Hoping we don’t have to use this that often but knowing we have the necessary equipment and are prepared is reassuring.

I mainly bought this generator to do some welding where I'm not able to plug into the grid and for the occasional power outage. I went with this one for the wattage but also all the extra plugs and accessories that you can run on this machine. Being able to run gas or Propane with a flip of a switch is extremely handy if you are out of either gas at a given time. 3 different ways to start the engine is also nice. Very versatile generator with lots of power to handy small to big loads. It's also very beautiful with the black and blue!

I just received this generator yesterday, and have not actually tried to start it up/use it yet - I will update this review when I have had a chance to evaluate how it is working. Arrived with some oil having soaked thru the bottom of the box, and oil was coating the support frame under the battery, but I could not see or fell any oil leaking from the oil tank or anywhere else, so not sure where it came from or whether significant or not. On initial inspection, the generator appears all in good shape, with no parts or accessories missing. The wheels and frame supports were easily installed. I intend to fire it up in the next day or so. Have to wait for 6 weeks or so before I can hook it up to the house (the soonest we can get an electrician to install a plug-in/transfer switch to the side of the house.

From hurricanes to freezes, living in Texas requires a back-up power system. Bought the 9500 for it's power output and flexible fuel source. Was very pleased that it came complete from oil and wrenches to butane connection hose. No need to buy or modify anything. That's becoming very rare in a most products! Instructions are clear and helpful.

Purchased in June. Will be for a good use such as a hurricane. Would have preferred tri-fuel since we have NG here in SAV. Do you have a "bolt on adapter for NG"? Simple to use. Like the features. Glad it is from the USA. Keep up the good work. Semper Fidelis!

I purchased this a couple of weeks back and it came in today, so excited to have, took it to the job site and couldn't get it to start. Now in the process of troubleshooting the unit. Doesn't bode well with me as the factory should have insured the unit was functioning. Once this unit is running I know it will be everything we wanted,our friends have one and we've seen it be an absolute workhorse. but for now, disappointed

Wish I had this generator when the derecho hit us in Iowa in August. Looked for everything my old one was lacking and this one fit the bill. Just as quiet as my old 3500, and will run my whole house. Easy assembly, started right up. I'll be ready for the next derecho.