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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,101)
  3. 3 stars1% (283)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 4,691-4,700 of 25,690 reviews
Jul 21, 2020
Triple D
5 out of 5 stars
5 out of 5 stars review

Great features

Better than a whole house generator and cheaper, runs on propane and gas, auto start with automatic switching devise. Can run up to 10 circuits (maybe more but only have a 10 circuit box). Starts with touch of a button, very very happy with generator and price. Highly recommend for any homeowner.

Review from westinghouse.com
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Nov 16, 2021
Mr. MaGoo
5 out of 5 stars
5 out of 5 stars review

WGen9500DF

Purchased generator to use in conjunction with Generlink 40 Amp transfer switch to power house during electrical outages. The generator’s 9500 running watts, electric start, 240 volt 50 amp outlet, and main breaker switch made this generator well suited for the job.

Review from westinghouse.com
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Nov 20, 2021
Acadian Heating & Air
5 out of 5 stars
5 out of 5 stars review

remote start for bi weekly test run from inside

Westinghouse makes giant generators that power our cities! if anybody knows how to build a portable generator its westinghouse! what took you so long with your brand name recognition? it works great love the 9500 watt continuous with remote start for weekly test run from the comfort of staying inside my home. I can run a 4 ton central ac in cool mode. 2 refrigerators and all led lights TV of course. if running central AC , Turn off the electric water heater and dont use electric stove and this works well, and the power from the generator itself is clean enough to operate the honeywell digital thermostat, even at 25% THD. the Champion 6200 watt bought 1 month earlier cant operate the thermostat due to a highter Thd or electricity which is less clean. It has a 3 yr warranty !!! cast iron piston sleeve, basically thats what the commercial series portable engines use. so hopefully the generator itself will last as long as the engine if its not overloaded . also turn on your breakers sequentially by highest priority in summerheat like this 1 lights 2 AC if ac kicks immediately dont turn on next breaker until the generator rpm levels out which takes about 4 seconds 3 refrigerators dont use electric stove until ac turns off, overcool home 1 hour before shower time , then turn off ac and flip on breaker for water heater which takes 4500 watts 1/2 the total watts of this 9500 watt generator, wait 30 minutes is all it takes to heat up the water tank and its shower time. same for cooking , cook on portable gas stoves or cook in bettween ac cycles only just turn off ac for quick cooking meals , grits eggs this is how we managed during hurricane IDA 2021 . if you overload the generator ck by ampdraw or look at the hertz mode on the gen display , it shouldnt go below 60 hz. as the rpm slows down the hertz reduces as an indication its overloaded you can ck the hertz by pushing the very small button on gen display the more load put on generator the slower the rpm and the less and less hertz reading . as hertz is set on 3600 rpm which is why all generators need to run at this rpm. the easiest thing to do is to overload this and the generator its self will overheat shortening lifespan, which is why so many generators for sale as used have motors still run but generates no electricity, gen is burned up. this is my experience living on generators during hurricane outages since 2012 hurricane gustav 1 gen was accidentally abused , just cuz it can run more items doesnt mean that its ok. hope this helps the newer Gen users just getting into it since hurricane ida as i sas a lot of 1st timers. so easy to spot with those small gas cans. you need about 8 large 5 gall cans since we also have gas shortages while having to use genrators , and gas rationing 4 cans per customer, the irony.

Review from westinghouse.com
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Feb 2, 2021
Gerard
5 out of 5 stars
5 out of 5 stars review

Impressive machine!

Installed the wheels, added engine 0il, connected the LP hose and tank, and hit the start button. Fired up perfectly right out of the box-the battery was even fully charged! This is a very well thought out generator, which was delivered even with a battery tender that I was not expecting, but would have bought on my own, for a standby generator. Well done , Westinghouse!!!

Review from westinghouse.com
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Dec 26, 2023
Jim HR
5 out of 5 stars
5 out of 5 stars review

Great generator!

This generator is easy to set up and use. It has plenty of power, runs most of our household needs with no problem. And huge added bonus to the model is the remote start. I wasn't sure how much I'd use it at first but I have used it alot, it's very convenient not to have to run outside to turn it off and on!

Review from westinghouse.com
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Sep 22, 2021
jimfromokc
5 out of 5 stars
5 out of 5 stars review

Great Generator!

Powers almost the whole house including the 3 ton AC unit. Started on gas easy then on propane just as easy. Very happy with the purchase. (It also has a digital meter that tells the freq. it is putting out. 60.0mhz is best and it is right on the money!)

Review from westinghouse.com
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Aug 27, 2024
andres27
1 out of 5 stars
1 out of 5 stars review

Avoid or buy carburators or use only propane

It looks great for the first couple of months when you start it for 15 minutes/month but the day you really need it, like a year later, it won't start unless you use propane... or if by any chance it starts up once, it runs less than 5 seconds up and down like if the gas was bad and it shuts off. Then you search the web for answers and you find on forums that the carburator is a piece of crap on those units and need to be replaced in less than a year.

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

Jul 27, 2024
kevtex
5 out of 5 stars
5 out of 5 stars review

Great Features, Great Power, Perfect Size

I bought this product mainly because of its dual fuel functionality, with the 9,500 running watts it can handle various appliances and my tools. I like that it starts up at the push of a button, it also comes with a key fob for remote-start. It is well built and It has all the outlets that I need to power my house in an emergency.

Review from westinghouse.com
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Jun 12, 2025
A.V.A.
5 out of 5 stars
5 out of 5 stars review

My First Generator

Pretty happy so far. Haven't had to use it yet but stored it for the winter and it started right up after adding fuel this summer. Ran it four a couple hours with no issues. Seems solid and full of features. As long as it starts and operates as it should when I actually need it, I'll be happy.

Review from westinghouse.com
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May 17, 2022
Jacquesdaddy
4 out of 5 stars
4 out of 5 stars review

priced well for dual fuel 50 amp backup generator

This generator has the power and dual fuel features I'm looking for to run a portion of my house during power outages and will connect to a 50 amp transfer switch. I have assembled and started the generator on gasoline with no issues. The quart of oil received with the generator was not enough to bring the oil level to the recommended level. I've not tested the propane fuel or really the generator with any load to speak of. It runs smooth, but is pretty loud. My only complaint so far is the packaging. The staples in the product box scratched through the paint on the frame in many places - very annoying.

Review from westinghouse.com
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