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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 4,581-4,590 of 25,587 reviews
Jun 11, 2022
PeterB123
5 out of 5 stars review

Well built machine at a great price.

I bought this product a few weeks ago at a great price and was surprised how well built it is and how little assembly is required. I had an electrician create a sub-panel, porting over the majority of important circuits from the master panel and this WGen9500DF seems to power everything, with the exception of my 5 ton AC's. I only ported one of my 5 ton units to the sub-panel, but upon start-up, it tripped the breaker on the generator, so at least the generator is protected. I will attempt to install a soft start device on my AC, hoping to get it to work with this generator, but in worst case, I can likely manage without my AC's for a few days in the event of an outage. I recommend this generator, which seemed to run just fine off both gasoline and propane. I do with there was a natural gas adapter capability.

Review from westinghouse.com
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May 11, 2023
WGen9500FM
5 out of 5 stars review

Awesome customer service!!

I purchased this a month ago, took it out of the box, put the oil and gas in etc. And then it wouldn't start. Contacted customer service and they walked me through all the trouble shooting steps. Long story short, they sent a truck, picked it up and shipped me a replacement. The new one runs perfectly and is fairly quiet for a motor that size. LOVE the remote start too!

Review from westinghouse.com
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Dec 20, 2021
ColinP
4 out of 5 stars review

Product Met Expectations

Heavy duty machine, and I MEAN HEAVY. This generator is easy to use and has lots of different features (my wife particularly likes the remote starter). Generator packs a punch, whether running on unleaded fuel or propane. Switching between the two fuel types is super easy with the hose included in the purchase. Have not had to run during a power outage yet, but during a dry run, we powered our whole house for a couple of hours with the simple push of a button and flip of a switch. Setup did take a little longer than expected because the threaded bolts to secure the feet did not fit perfectly from the factory. Heavy duty wheels were up to the job, although they are only secured to the generator using small cotter pins, which feel a little undersized for the task. Remember, this is a heavy machine so if you don't have permanent outdoor storage, these wheels will come in handy. I store mine in the garage and roll it out when needed. Also, refilling the oil reservoir required more oil than what was sent from the factory. There are so many options on the market when looking for a generator. All in all, my wife and I are happy with this purchase, and would definitely recommend to other prospective buyers.

Review from westinghouse.com
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Oct 1, 2022
Leslexx
5 out of 5 stars review

Life Saver

We bought this generator there months ago in the event we needed to restore power for a short outage. Fast-forward to Hurricane Ian and we had to power this baby up after we lost power. Fortunately, we only needed the generator for a couple of days. It performed flawlessly and best of all, it was VERY good on fuel usage. Also, we were really pleased with the ease of use! I hope we won't need to use it again any time in the near future... But, we will definitely be ready with this generator! Highly recommend purchasing!!

Review from westinghouse.com
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Jul 23, 2024
Terry Tink
5 out of 5 stars review

Very Powerful!!

We just bought the WGen9500DF and tried it out. We used oil provided and Propane and followed all directions and it started up just fine. We have a 1400 sqft house and it ran 2 friges, tv & wifi device, lights, and our well pump (bogged a little on start up for pump but then fine). We then turned off water pump breaker and with 1 frige running, TV and 3 lights we turned on the Central Air Conditioning system (3 Ton) and although it bogged down a bit with start up, it DID run it! Impressive! That said, we will probably get 1 portable AC Unit just in case. And although its heavy, not hard to move with wheels and handle and not as loud as some I've heard. We also purchased a running cover in case needed during a hurricane. Great Product! Very happy with this purchase. We also tried it

Review from westinghouse.com
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Dec 13, 2024
Brianna
5 out of 5 stars review

Excellent generator

Recently bought this to power my house during power outages. Setting up the generator was easy and straightforward. Generator is working great & we briefly tested with various appliances. The only issue we had was with the quick start guide. We used the generator with gasoline fuel. We were a bit confused as it didn't initially start after following the instructions. We noticed listed on the generator that there was an extra direction to turn on the fuel line for the gasoline supply. After turning on the fuel line, the generator started and ran without issue.

Review from westinghouse.com
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Feb 7, 2022
JohnnyOSally
5 out of 5 stars review

Impressive Product

I purchased this generator as a means of providing power to the house in case of a power failure. This dual fuel source generator has performed beyond my expectations. It was delivered well wrapped with all the parts that needed to be attached in a cardboard box that was in great shape. The delivery man placed it in my garage, so I did not have to struggle with a large, heavy box. The contents of the box were in great shape and upon placing the extra parts on the generator I started it. After hooking up the battery, it started and ran like a charm. It is a great product that has been well designed. It has much to be commended.

Review from westinghouse.com
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Sep 9, 2024
Robert b4
4 out of 5 stars review

Westinghouse w9500dfg

We bought the Portable Westinghouse Generator the recommendation of our Electrician.After our generator transfer switch was installed in our Home Circuit Breaker box, the Generator was tested to see how much power the Westinghouse Generator could supply for our needs when our power goes out because of a Florida Storm/Hurricane. The Generator was able to power supply to power our A/C , Well , and all 120v circuits! We chose not to test with electric water heater because our water comes out warm. We are recommending to buy a Westinghouse portable Dual fuel generator. It runs on gas or propane. Very easy to use and understand. Electric start. The Frame seems to be better than our generators I looked at

Review from westinghouse.com
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Apr 22, 2021
DougK
4 out of 5 stars review

Smooth power 1st start.

I bought this unit to run our new home during outages. I did a lot of research and found this unit to be the biggest watt dual fuel available. We tried it out now that I have the cable, discoonnect and separated plug to safely power our home. 50Amps will only run so much, with a freezer and frig, leaves enough for lights, a well pump, and the septic pump. No AC, but we have a working fireplace. Would have given 5 stars, but the unit is loud AND heavy, 200lbs+.

Review from westinghouse.com
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Aug 28, 2020
RichyP
5 out of 5 stars review

Good quality, great features, easy setup

The WGEN9500DF generator is exactly what I was hoping for. I was impressed with the overall quality, looks and features this generator has to offer. The dual fuel option and electric/remote start made this purchase a no brainer, which allows my wife to start it without having to pull a starter cord. The 9500 to 12,500 peak watts it supplies is more than enough power to handle all the major items in my home. The initial setup was easy to follow in the instructions. I used a propane tank from the grill for the first startup instead of gasoline and it started on the first try with the remote starter. The generator was not as loud as I thought would be and it ran great for the time I had it running.

Review from westinghouse.com
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