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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 4,541-4,550 of 25,587 reviews
Jul 8, 2022
Greg1959
5 out of 5 stars review

Great, Powerful Generator

I bought my first generator about three years ago to use during PG&E's Northern California PSPS. Unfortunately our home is in an area that is usually one of the first to be shut off and one of the last to be turned back on. Everything in our home is electric except heating, without power we have no well, no septic, no refrigerator and no air conditioning. This generator was a great addition as I was able to use it to power our entire home. While I never tried to use our oven there were many occasions it powered the hot water heater, refrigerator, well pump, TV, house lights, modem and AC all at the same time. One of the best features was the remote start as we would shut it off at night. First thing in the morning I would start it and run it for several hours while we would get ready for work. On my way out I would shut it off from my truck and restart it as I pulled back in. If the power was turned off due to a fire in the area it might run continuously for more than eight hours before being shut off to refuel. After a short rest period the generator was back at it. Very dependable, great power, easy to move around and the dual fuel came in very handy when gas stations in the area were also without power.

Review from westinghouse.com
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Oct 10, 2020
GAcoast
4 out of 5 stars review

Does what I expected: makes electricity

Purchased in June in anticipation of hurricane season. So far have only 45 minutes of "real" runtime due to a thunderstorm. The AC output is not as "clean" as I would like to be safe for electronics, but that's my fault for not paying attention to specs prior to purchase. I couldn't afford an inverter unit anyhow... . Pros: Keeps up with demand on household circuits selected through the transfer switch, including one A/C system if I'm careful with the order of switching in the pump and air handler. Seems quite fuel-efficient on gasoline; haven't run it for long enough on propane to evaluate. Cons (minor): 1. Wish it charged the starting battery as I'm likely to forget to plug in the wall-wart... might get a batter maintainer to connect directly. 2. Gas gauge on my unit is "sticky" and inaccurate as though the float is bent -- will eventually pull it and check that. 3. Sometimes takes two "start" cycles to fire up; hopefully this will improve as it breaks in.

Review from westinghouse.com
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Oct 6, 2020
Bill27
5 out of 5 stars review

DF model of choice

We shopped a lot of models before choosing the WGen9500DF. It met all our requirements and we couldn’t be happier. Rather than just powering a couple items, we’ve hired an electrician make the necessary preparations for us to be able to run all our critical household items through our power panel. With a handicapped spouse, I’ve always wanted a reliable back-up device for unplanned power losses.

Review from westinghouse.com
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Nov 7, 2021
B. Rainer
5 out of 5 stars review

Very nice Generator

After the Texas power grid failure, I knew I needed backup power in the event the grid fails again. I ordered the 9500 DF after reading many reviews online. This generator has all the bells and whistles from a remote start, to a low oil level shut off. I am very happy with my purchase, and I feel relieved that we won’t go days without power ever again.

Review from westinghouse.com
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May 9, 2021
Flasan21
5 out of 5 stars review

Great Generator

I upgraded from an old generator that I converted to tri fuel that just doesnt have enough power to backup my whole house, and what an upgrade this is. Easy to setup, started using the propane with remote start on first attempt, tons of features and the power output is fantastic. Really looks and operates like a next gen product compared to the traditional style gas generator. I would definitely recommend this to anyone looking at having a real home backup power solution but that doesnt want to install a traditional fixed in place type solution.

Review from westinghouse.com
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Feb 13, 2022
BuffaloBen
5 out of 5 stars review

Easy Assembly, Good Attention to Detail

Just bought. Purchase based on features, price, and size.... couldn't find anything that beat it. Assembly was easy. I appreciate everything being included.... Propane hose, battery tender, tools, oil, etc. Metric bolts on Westinghouse seems strange, but everything is as expected.

Review from westinghouse.com
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Dec 28, 2021
adnoid
5 out of 5 stars review

Great value for a Gen

bought for my off grid home. about as loud as you would expect from a gen of this size, but I will build a muffler to dampen the noise more. was nice to have the remote starter work right out of the box. make sure to attached battery cable prior to attempting to start, it comes detached. overall a great value and glad it comes with wheels to move around.

Review from westinghouse.com
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Sep 28, 2021
NativeTexan41
5 out of 5 stars review

Best in its power class

After experiencing this past winter's record storm for Southeast Texas and being totally without power on a rural ranch for several days, plus the fact I'm in hurricane country, I decided to buy a generator in the 9500-12,000 watt class. I researched competing brands and initially ordered another company's 12 kw model. However, after it arrived with no serial number anywhere to be found, and the company's drop down registration menu didn't even show that model, I cancelled the order and sent it back. Finally, after additional research and talking to several people who own the WGen9500DF, I came to the conclusion that it is the best generator available in its power class, and the remote start/stop capability makes it even more user friendly. The generator arrived in perfect condition and took maybe 15 minutes from unpacking to setup. It started on the first crank of the electric starter and is ready to do its job when called on.

Review from westinghouse.com
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Jul 6, 2021
DaveFt2
5 out of 5 stars review

Outstanding Quality Generator

I received the 9500DF a few days ago within one week of placing my order. It was packed perfectly and the little assembly of adding the oil, feet and wheels it started right up and ran with no issues. I like the programed start up and the FOB start up. I will be using the generator for emergency powering my home less the A/C and heating system. It will supply the power for all the lighting I will need as well as my refrigerator, freezer and two space heaters. I am well pleased with my purchase. c

Review from westinghouse.com
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Jan 24, 2022
kevin taylor
5 out of 5 stars review

Love it

Bought this just in case of a freeze again and lose power, but this works so well I'm going to have it to where it'll runs my whole house. This has more than enough power to is the run my complete house, considering I have a gas furnace and other gas appliances. Is the price was so good that I can afford to have an electrician wire me the plug in Box connected directly to my breaker Box.

Review from westinghouse.com
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