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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 4,461-4,470 of 25,587 reviews
Jan 17, 2024
mapex63
5 out of 5 stars review

great features for the money

We live where trees seem to lean toward the power lines no matter where they are on our road.We had at first contemplated putting in whole house permanent set up, but the house we bought was already set for a portable hookup, so i scoured the internet for a really good generator that had our needs in mind, and guess what!? we found it in the wgen9500dfc. Will power all our needs w/little hookup time and start time!(perfect) Thanks so much for your product that i hope we rarely need!!!

Review from westinghouse.com
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Apr 8, 2021
EdTheJarHead
4 out of 5 stars review

You gotta get you one!

I am very please with the generator so far. It looks to be well built and loaded with features the . The remote key is a nice touch. At this time I have only tested it with a few appliances such as floor model freezer and a assortment of power tools. It had no problems. Ultimately I plan to have it connected to a transfer switch for home backup. The only minor issue I foresee is that you have to remove a wheel to take the battery out. Nevertheless at this time I highly recommend this unit. You gotta get you one!

Review from westinghouse.com
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Nov 26, 2021
Chuck S
5 out of 5 stars review

Bonus Gift

We live on Whidbey Island, WA, north of Seattle and have frequent power outages during storms, sometimes for several days. This generator, hooked up to our house electrical system, and powered by our main propane tanks, gives us peace of mind that we will not lose water and septic sewer use, and electric lighting and heat. It is easy to use and can run for long periods. Setup, with services from an electrician and propane piping plumber was not difficult.

Review from westinghouse.com
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Sep 6, 2022
JoeMalt
4 out of 5 stars review

Very capable generator with a few caveats

Received my Westinghouse 9500DF generator, and overall I'm very pleased with it. I set it up this week to connect to my transfer switch to power some critical circuits in my house during power failures, which are unfortunately very common in the winter here in the Poconos. Contrary to other reviews, I found the owners manual to be completely accurate. I'm running the unit with gasoline, and I also have a 40lb propane tank hooked up for longer outages. Switching between fuel sources while the unit is running is very simple, though the unit will stumble while the fuels are being purged, so I recommend removing load during a switch over to avoid a stall. Starting the unit using the electric start is a real pleasure compared to the recoil starter on my old unit. A couple of caveats that aren't clear in the pre-purchase material: 1) The 14-30 plug on the unit provides a maximum of 30 amps, as expected, but be aware that this means a maximum wattage of 7500 watts is intended to be carried on that cable. If you need the full 9500 running wattage, that can only be supplied by the 50amp RV connector, which will not hook up directly to a 30 amp transfer switch. 2) In order to use the electric start (on the unit or using the remote) the battery switch on the generator must be in the "on" position. This limits the utility of using the remote starter unless you've anticipated a power outage and had the forsight to turn the battery switch on. 3) The comes with a bonded neutral, which may not be appropriate for use with older transfer switches which do not switch the neutral. In that circumstance, instructions are provided to make a minor alteration to unbond the neutral, but if you do, be aware that the GFCI protection on the built-in outlets will be lost, which could present a hazard. Better to not use the built-in outlets if you're going to be unbonding the neutral. Overall, a very solid product. I'll be sure to follow up after I've used it through a northeast winter.

Review from westinghouse.com
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Jul 11, 2020
Mr. Edwards
5 out of 5 stars review

Everything you would expect and more

I am glad I bought this generator. It is well built. The push start is a breeze. No more manually cracking a generator to start it. It can also be wired directly into the house. I haven't come across anything yet that seems flimsy or made of cheap materials, except for the fuel type selection button. I wish it was more tactile/heavy. I love the battery charger option. Now I never have to worry about the battery dying on me. Things I like: * Built well * Feature packed * Easy and predictable start * Works as described Things that need to be improved: * Shipping times * Westinghouse barely gave me enough oil to fill the engine to just about the low oil level mark. I know they drain it before shipping it but I barely had enough oil to test start it. * The manual did not specify the oil capacity of the engine. Only time will tell if this or any generator is worth it; but as of right now; I love it.

Review from westinghouse.com
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Mar 24, 2021
Leroy42.5
1 out of 5 stars review

On/Off switch failure

Worked great out og the box and then poof!!! On/Off switch failed, took 2 months to get one because they were out of stock (I'm guessing because of how many replacements they've had to send out). It failed again a month later!!! I'd return it, but since it was a gift I have no receipt...

Review from westinghouse.com
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reply from Westinghouse

Hi, We're sorry to hear that you're experiencing this frustration with your WGen9500DF. Please reach out to us directly at customercare@wpowereq.com so we can help figure out why this may be happening. Have a great day!

Jun 15, 2024
ldmartin7
5 out of 5 stars review

Great Features

The generator came with a container of oil, so after I added the oil and a little fuel, I pushed the start button and it started right up. I have not used it under load yet. To tell you the truth, I hope I never need it. I live in Florida so I bought this in case of a hurricane. I have it set up so I can hook it to the main breaker so I can run the stuff I need to run. I plan on testing it out soon and will write another review.

Review from westinghouse.com
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Apr 15, 2025
CHEVONNE
5 out of 5 stars review

PEACE OF MIND

PEACE OF MIND -WESTINGHOUSE 9500 WESTINGHOUSE 12,000/9500-SHIPPING WAS SUPER FAST AND VERY EASY TO SET UP. I WAS AMAZED HOW EASY IT WAS TO SET UP TO MY LP GAS CYLINDER AND START IT. I WILL BE USING THIS TO POWER MY WHOLE HOUSE .The wireless remote allows ME to stay indoors

Review from westinghouse.com
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Jan 14, 2022
Lv2jamm
4 out of 5 stars review

Well Constructed

We just purchased this generator to replace a 20 year old unit. The generator is well constructed and offers great features like duel fuel and electric start. Other then an initial test run we haven't had to use it. If it's construction is any indication of its longevity I'd give it 5 stars

Review from westinghouse.com
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Mar 15, 2020
Jeepster
4 out of 5 stars review

Delivered on a skid, Starts and runs well on LP.

Only able to rate on initial run and appearance. So far so good. Time will tell about performance and durability. THD is my main concern with all they high tech devices plugged in around our house. Planning on powering a1900 sq.ft. home. Well pump, garage door opener, sewage pumps, refrigerator and freezer being biggest electrical draws. I have gas dryer, oven, and water heater.

Review from westinghouse.com
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