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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 4,061-4,070 of 25,584 reviews
Jul 27, 2023
Fred73
5 out of 5 stars review

Worked Great

The unit arrived in great condition with no damage. Assembled it using instructions with no problems. Added the supplied oil. Added gas and it started right up using the key fob. Tried the panel start button as well as the pull cord. All worked. Attached multiple power tools to the outlets and everything worked fine. No problem with the load. Have not tried the 220v output yet as I have no tools that use it. I did measure the 220v output and it was alive. I attached a propane cylinder to it and it started right up with that. Everything appears to work fine, just as advertised. Good product!

Review from westinghouse.com
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Dec 1, 2022
Wattiator
4 out of 5 stars review

Warranty service is great!

I bought my first Westinghouse generator and it would not start. When I contacted Westinghouse, the support team was prompt in responding to me and got it right into a repair shop where it was determined that it was badly damaged in transit. I got a replacement generator right away and I'm ready for the snow storm that is supposed to hit this week!

Review from westinghouse.com
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Jan 23, 2023
Glennsson79
5 out of 5 stars review

Plenty bang for your buck

Received this unit today and I must say, just out of the box it was slick looking. And incredibly easy to assembly. Just tired and the front stable legs. Filled with provided oil and recommended gas and it cranked right up. Auto choke worked perfectly as did the key fob. Push button start, as well the recoil start. I couldn't be happier. My son bought this same generator not long ago and couldn't say enough about it so I figured I'd give it a try and boy was he right. Easy to move around but has that sturdy frame and presence. Wonderful machine.

Review from westinghouse.com
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Sep 1, 2024
KBennett
5 out of 5 stars review

Westinghouse Generator

I bought this for emergency power outages for storms here in Florida. Being able to run on propane is critical during hurricane season and this one runs on Gas and propane which is great. I'm having the power run to my breaker box later this week so all I have to do is connect it to the plug for quick use.

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Aug 27, 2023
Brentpiover2
5 out of 5 stars review

Great value and features

After my old generator failed me during our last power outage, I researched a number of generators and determined the WGen9500DF had the highest value. I particularly appreciate the dual fuel and electric start. I always have LP on hand and the electric start provides assurance that my family will always have access to power even if I'm not home. I'm in the break in phase now. Everything has gone perfectly... Delivery, assembly, and use.

Review from westinghouse.com
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Jan 31, 2024
Ryan M
4 out of 5 stars review

Great, versatile generator with wonderful features

This Westinghouse generator is a very powerful generator with a lot of versatility. I really like the opportunity to be able to use two different fuels (and potentially a third with a modification) to power my home in an emergency situation. Additionally, this generator carries a lot of affirming reviews online, which further adds to its reliability. Many of the unique features, product support/manuals, and attention to detail noted on this review page made this a great purchase. All this being said, however, I've only really run my generator to make sure that it's working because I haven't had to use it in an emergency yet. Though I really do like this generator and it does have favorable reviews, I still ran into issues when I first started it. Part of this is my fault, but I didn't run it when I first received it. I put gasoline in it and started it a few months after my purchase, and it wouldn't start. Because my family was moving and I focused on other priorities (again, my fault), I didn’t call support until just over one year after purchase, and I wasn’t able to get it serviced under a full warranty. However, I was able to reach a compromise with the helpful representative, and I got new replacement parts (a carburetor) sent to me for free that I then installed with help videos from a few different sources. The representative was helpful, and I thought their customer service/ticketing system was helpful as well. After the installation of a new carb (which is can be a common issue from post-factory shipment and storage), the generator ran like a champ. In summary, this is a great generator that I got at a great price, and I think it will prove very useful in an emergency situation. However, I would recommend starting it shortly after purchase to make sure you can resolve any issues before the warranty expires. The company will definitely work with you; they stand by their products.

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Jul 3, 2024
Ohm24
5 out of 5 stars review

Runs Like a charm!

Well built generator. Ran it the following day I received it after following the instructions of filling up with oil that was provided. Everything checked out with the auto start, key fob start, and key fob start. All started on the first try. Pretty solid piece of machinery. I like the data feature. Also, it fits nicely in my garage. I’m glad I purchased this for emergency and household use. Based on its output capacity, it can power my 2200 sq ft house.with the ergonomic handle and big wheels, it is very easy to move around.

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Jan 17, 2022
Ehsmedic
4 out of 5 stars review

Good start so far

I have not installed the manual transfer switch to the house, but playing with the generator has went good so far. It started on the first try attached to propane, I have not put gas in it yet. The features associated with it seem to work fine the remote start is a nice feature.

Review from westinghouse.com
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Oct 29, 2021
Kroush1732
4 out of 5 stars review

So far awesome

I just bought this a week ago! I tested everything out gas and propane all seems to be working! Am really happy with remote start, I have a bad shoulder so this is great. I would have given it 5 stars but it came with a little damage. Not sure how it happened? I added a photo, but packing could be better.

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Dec 20, 2021
ColinP
4 out of 5 stars review

Product Met Expectations

Heavy duty machine, and I MEAN HEAVY. This generator is easy to use and has lots of different features (my wife particularly likes the remote starter). Generator packs a punch, whether running on unleaded fuel or propane. Switching between the two fuel types is super easy with the hose included in the purchase. Have not had to run during a power outage yet, but during a dry run, we powered our whole house for a couple of hours with the simple push of a button and flip of a switch. Setup did take a little longer than expected because the threaded bolts to secure the feet did not fit perfectly from the factory. Heavy duty wheels were up to the job, although they are only secured to the generator using small cotter pins, which feel a little undersized for the task. Remember, this is a heavy machine so if you don't have permanent outdoor storage, these wheels will come in handy. I store mine in the garage and roll it out when needed. Also, refilling the oil reservoir required more oil than what was sent from the factory. There are so many options on the market when looking for a generator. All in all, my wife and I are happy with this purchase, and would definitely recommend to other prospective buyers.

Review from westinghouse.com
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