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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 3,971-3,980 of 25,584 reviews
Jul 14, 2020
Jims
5 out of 5 stars review

Thumbs up!!

Just received this generator and was packaged well. Easy to read instructions. Putting the feet and wheels on was simple. Once I leaned it on it's side to put feet on I also put one wheel on . Propped it back up placed the other wheel on with very little effort. Added oil and used it first with Propane to try. Started up right away with remote. Easy to move around with handle. So far great product.

Review from westinghouse.com
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Aug 3, 2024
jbxb
5 out of 5 stars review

Great purchase - highly recommend!!!

I purchased 2 different brand generators prior to this one, they both had issues and had to be returned. So pleased with this Westinghouse generator!! Instruction manual was very complete and made it so easy to set up. Started on the first try! Love the remote key fob and the battery maintainer - unexpected bonus!!! Wouldn't hesitate to recommend!!!

Review from westinghouse.com
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Oct 14, 2022
Chess
5 out of 5 stars review

Great Generator/ Great Features

I wanted an affordable generator to use in emergencies such as when the power is lost. This was the right price with all the features I need. Very pleased with this purchase and I would recommend this generator to anyone looking for a nice compact unit that does it all.

Review from westinghouse.com
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Nov 6, 2020
Anonymous
5 out of 5 stars review

Great Generator with all the features to it.

Took out of the box and hooked up the propane, put the oil in it and was ready to start. Paired the remote and pushed the button on the remote and started right up. Im so glad I went with this generator. I would recommend anybody to purchase one of these if they are looking for a generator. You won't be sorry.

Review from westinghouse.com
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Feb 17, 2023
MXRocker
5 out of 5 stars review

Heavy Duty Power

This compressor has all you can ask for. I bought it for house power emergencies and liked the 50 amp 240 outlet. Beware, ITS A BEAST!! You need 2 people (at least) to lift it. I used a tractor to get it out of my truck. Its a lot more manageable once the wheels are assembled. And the wheels have quality sealed bearings, rolls nice.

Review from westinghouse.com
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Jun 2, 2022
jb47
5 out of 5 stars review

great performance

I bought this to use for backup power for my house. Arrived with minor shipping damage. Looks like forklift forks went thru box and put small dent in gas tank flange. Unpacked, assembled and went thru start up procedure. Started with first push of the button and ran without any problems.

Review from westinghouse.com
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Sep 13, 2020
MJFragano
5 out of 5 stars review

I Love this Generator!

I bought this Generator to feed my entire house. It has more than enough power to feed everything I need. Also a big deciding factor for us was the remote start! We love the remote start because my wife is Pregnant and we have a puppy and she cannot go outside to start it if I’m not around. Now she can be in the house and start it and stop it if need be. Westinghouse with the home run on this product!

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Apr 12, 2021
crawdad
5 out of 5 stars review

Real nice Generator

I bought this Generator a month ago, it was very easy to put together including adding the oil. love the remote start. put some gas in it and it started right up. have not hooked up propane yet. I feel that this Generator will serve me well if I should have a power outage.

Review from westinghouse.com
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Jul 18, 2021
tdubs
5 out of 5 stars review

Fired right up!

Hot commodity and I can see why. Easy installation with wheels and came with everything needed to start it up (minus the fuel of course). I cranked it over using remote, manual, push button for both gas and propane it it worked flawlessly. Impressed with the range on the remote start. I would compare it to a vehicle key fob. A bit noisy, but what generator isn't. I love the dual fuel option and the display that shows how long it has run for. Hope I never have to use it but am set if I do!

Review from westinghouse.com
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Aug 30, 2024
MI-Man
4 out of 5 stars review

Nice Machine - Poor documentation

I bought this generator during a recent power outage and used for approximately 6hrs. It was easy to assemble and I didn't see any damage or missing parts. Once assembled and full of fuel, it started and ran flawlessly all through the break-in period. So far I'm very happy with the machine itself, however I have complaints with the documentation that came with the machine. The remote start feature is neat, but seems pointless considering the manual states the generator should be started before any loads are hooked up. So why would I remote start it, just to then plug things in? Seems pointless but doesn't negatively affect operation so it's fine. First of all, owners manual has a lot of issues with product feature descriptions. The manual mentions "ECO switch" in one paragraph, but the images of the machine with labels doesn't show the ECO switch anywhere. Normally if it's an optional feature, the manual will say something like "if equipped" but this one doesn't say that. It just talks about features as if the machine has them, yet it doesn't. Or maybe it does but it's not labeled correctly??? Also, on one page the manual states fuel capacity is 1.1 gallons, on another page it says 6.6 gallons. Obviously 1.1 gallons is wrong, but I can't help but wonder if it's supposed to be something else? The manual doesn't say engine oil capacity anywhere, so I suspect the 1.1 gallon fuel capacity is supposed to say 1.1qt of oil. The manual also mentions the smart switch connector, but as zero description of what it is or what it's for. I assumed it's for optional equipment, but what? Why can't the manual say something about it? I had to look online to figure out what it was for. Overall, the owners manual is vague at best and leaves a lot of questioning. I'm mechanically inclined and have used generators in the past, but for someone with no generator experience, you'll want a lot better description and operation than what this provides. It would seem the owners manual was written by someone who's never seen the machine or used it. Overall, great machine, poor documentation.

Review from westinghouse.com
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