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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.9K ratings25.8K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,115)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 3,771-3,780 of 25,809 reviews
Nov 9, 2024
Reviewer name: Brevard_Rob
5 out of 5 stars
5 out of 5 stars review

Everything I need to be prepared

I purchased this unit after reading popular mechanics and educating myself about different types of generators. Losing power for a week from Helene taught me a lot about what I need out of a generator. I had an electrician install an interlock switch and a 50 amp inlet box so I can use my existing breaker panel to choose circuits I need to run during an outage, such as the well pump. The instructions for the generator are easy to follow and the unit fired right up on propane. I like the ability to run on a propane and gasoline, although propane is my preferred fuel due to it running cleaner and storing better. My break in period is complete, and now I'm ready for the next outage!

Review from westinghouse.com
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Jun 26, 2023
Reviewer name: Oddo
5 out of 5 stars
5 out of 5 stars review

Perfect! Best Quality for the Best Price!

Just what I was looking for! Electric Start Great-But it Hand Pull Starts Easy! & With Wheel Kit! Very Quiet! Now I can run my Well Pump, AC and Water Heater! Also can run on Propane if you can not find Gas after a Hurricane! Engine has a Cast Iron Sleeve, Very Important! And I Love The Blue Color!!! Thanks!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Apr 15, 2021
Reviewer name: cadetcommander
5 out of 5 stars
5 out of 5 stars review

Impressive Generator

I just received the generator today, it arrived in perfect condition. The user manual is very concise, so the assembly went without a hitch. I've ordered a 50 amp generator cord to hook the generator directly into the breaker box and will put it to the test soon. With the Florida hurricane season approaching I'm now prepared. One of the reasons I selected this generator is because of the 50 amp outlet. I have a 1400 square foot home so this generator should handle the whole house including the A/C, a requirement for my wife. This generator is packed with features that are only available on more costly generators. Read the reviews, this is the generator you need.

Review from westinghouse.com
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Jan 15, 2022
Reviewer name: Hammertime
5 out of 5 stars
5 out of 5 stars review

Fast and and furious

I ordered and it said to expect the Generator by Jan 31. I ordered it on the 13th and it arrived on the 14th. "Fast" Opened it up, set up was easy, and started up without issue. Same size and weight as my old one but more than double the power! "Furious" I will do another review after a year but happy happy so far!

Review from westinghouse.com
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Jun 29, 2025
Reviewer name: TEST PILOT
3 out of 5 stars
3 out of 5 stars review

WORKED GREAT FOR 5 HOURS

Initially generator worked as expected. After the 5 hour break in, starter does not engage but the engine starts using the pull start feature. Now I will need to file a warranty claim (-1 star) and transport this heavy generator to and from an authorized dealer (-1 star). I expected better reliability from Westinghouse. This would be a great generator if it did not fail after 5 hours of operation.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for your feedback, and we're sorry to hear about the issue you are encountering with your unit. We completely understand how frustrating this must be for you. We’d like to help make this right. Please reach out to us at westinghousevip@wpowereq.com with your case number or details, and we’ll do our best to assist you through the warranty process and explore possible options to minimize the hassle. Thank you again for bringing this to our attention. Thanks, Sydney, Westinghouse

Dec 19, 2023
Reviewer name: EandK
5 out of 5 stars
5 out of 5 stars review

So far so good

We received our generator and are really happy with it so far. It was very easy to assemble and is very sturdy yet easy to maneuver with the wheels. We haven’t had to use it yet, but we shopped a lot and this one has the strongest power for the price. So far we are pleased.

Review from westinghouse.com
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Feb 19, 2022
Reviewer name: FRVA
5 out of 5 stars
5 out of 5 stars review

Does what it’s expected to do

Bought after several power outages for back up Haven’t had to use it in an actual outage yet, but have tested it and seems to easily handle everything needed to comfortably get thru an outage, with the exception of Air Conditioning Unit. Have found cold recoil start difficult.

Review from westinghouse.com
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Oct 28, 2020
Reviewer name: madisonspeed
5 out of 5 stars
5 out of 5 stars review

Lots of features at low price

I bought this for back up power for my home, didn't want anything big and pricey since we don't lose power a lot or very long. This unit fits the bill perfectly, starts easily for my wife and the remote is nice. The option of dual fuel, I don't have to worry weather I have fuel for it. I haven't used it much yet, other then put fuel and oil in it, and starting it for the first time. But everything worked like it should and fired right up, in addition the noise level is not that bad. Just waiting for the power to go out to see how well it will perform.

Review from westinghouse.com
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Jan 16, 2022
Reviewer name: Bdudley2
5 out of 5 stars
5 out of 5 stars review

Love the remote start feature

Unboxing is super easy. Hooked up to my house and it will run all lights, outlets, fridge, and hot water heater. It is not enough to run the main ac/heater but I can use the stove and washer/dryer if I turn off most other non essentiel items during use. It is definately the more cost effective option if you can live with calculating the load before using your major appliances.

Review from westinghouse.com
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Jan 20, 2022
Reviewer name: RoninRichmond
5 out of 5 stars
5 out of 5 stars review

Excellent out of the box

After thorough search of available generators, I bought this one based on very favorable reviews. It has all the features that I need, particularly the dual fuel capability to run on propane or gasoline. It has up to 12,000 watt capacity and 4 outlets for 120 volt/20 amp and one for 120/240 - 30 amp and one for 120/240 - 50 amp which can feed back into the breaker panel to power a lot of the house. The remote fob start and the push start are alternatives to pulling the handle. The unit comes with a trickle charger to maintain battery readiness. One necessary item will be a shelter or supported cover to allow the generator to operate in rain or snow, since the manual states that it should not get wet when running. It has an ergonomic handle attached to make wheeling the unit a lot easier. A necessary item considering its size and weight. It is a substantial unit, weighing 200 lbs and requires a little heavy lifting to put on the wheels and support feet. The surrounding frame is metal as are most of the components, which appear very sturdy. I just received it today and will see how it performs during a power outage or need for remote electric service. Based on other reviews, I anticipate that it will perform well.

Review from westinghouse.com
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