I purchased this in Feb. 2021. I haven't needed it but I just started it up for the first time on propane. I had no issues but it will not start or run on gas. Customer service was very attentive and I am currently waiting for a technician to follow up.

After a nasty storm that took out power last night, we were forced to buy a generator, as we may be without power for a few days. Bought this, as it was the last one in stock, and so far, I'm impressed. Had a little hiccup getting it started, due to fuel residue in the carb from factory testing, but customer service identified the issue and walked me through solving it quickly. I'm running a fridge, deep freeze, internet, and many other electrical items in the house, and even helping the neighbors with some things, and it's taking it like a champ. Worth the money hands down!!! And not a moment too soon, having 2 special needs little girls in the home!!!

It is everything other reviewers said it was. Fairly simple to assemble and started up quickly (propane). I’m still learning—on how to get all features to work. Examples: light load idle, how many amps. the load is drawing. I just have one request it would be for the handle to lock up.

I bought this a month ago and I’m so happy that I did because we seem to lose power a lot the winter and my old generator was not cutting it. This generator has plenty of power and outlet choices. The versatility of the dual fuel is a bonus as well as the remote start. I like using the propane option so I don’t have to worry about gasoline contamination. I highly recommend this product.

Overall a great product. We bought this product 2 years ago during Florida Hurricane season and fortunately for us, have not had to break it out of the box until last week during Milton. It met our needs overall, however our fridge kept tripping the GFCI which was frustrating in the moment. Something for future buyers to look into.

After much pre-purchase investigation online, comparisons to various competitor's similar product suggests that your WGen9500DF is likely the best choice and better value. Primarily considered engine displacement, sleeved cylinder, wattage, weight, portability, fuel consumption, noise level, outlet receptacles, dual fuel, battery charger, remote start & price. Much faith placed in Brand Name of widely known American company, with promised Lifetime Technical Support. No setup or startup problems. Still running in initial break-in period, and haven't yet applied heavy loads.

Bought this generator after researching them over a month. Rated in the top 1,2 or 3 in all review sites i visited. I decided on this make and model due to Westinghouse long history of making generators and the number of locations around the county should i ever need to have it serviced. It was delivered on the exact date promised. It took all of 10 minutes to assemble the tires and rubber mounts. The instructions were easy to follow. This being my first generator, i was a little apprehensive as to how it would perform. I bought this for emergency home use. After connecting the battery,adding oil (included) and turning on the fuel line, i used the push button start and it fired right up. I then had my wife use the remote control to start it. Fired right up. Both she and I were impressed and the generator wasn't as loud as I expected. I feel very confident it was serve me well in the future. Highly recommend this generator.

Great generator if you have propane and your power goes out for days at a time. Hooked directly to my propane and plugged in the battery tender all to a generlink 50 amp on the house. Powers everything, and you don't have to worry about back feeding the pole when the power comes back on, make sure you cover if you leave outside, for me it's great.

We are using this with propane. Much easier than pouring gas. And you don't have to worry about the gas going bad. Yet you still have the option to use gas if you need to, since it is duel fuel. The remote start was easy to set up. And it started right up the first try.

We purchased the 9500DF last year. We have been able to use this through both construction projects and weather events. Then we recently added the bypass plug on the house and it's Getting the job done for whole house electricity in our 1800 sqft. space.