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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 3,701-3,710 of 25,584 reviews
Feb 1, 2022
BobH61
5 out of 5 stars review

Very Well made and has everything I need

This generator comes with everything you need and work well powering my house through a Transfer Switch. Wish I would have bought this years ago. The ability to setup the generator, and then start it via Fob, further separates this generator from others I considered. Great Buy.

Review from westinghouse.com
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Apr 29, 2021
Serg1971
5 out of 5 stars review

Impressive quality

Just had this delivered after the big Texas freeze a few months ago. The build quality is very impressive as are all the features. Super easy to assemble out of the box and the included parts and oil are a huge plus. Wish i would have ordered this sooner

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Jun 25, 2023
Lancer A
5 out of 5 stars review

Great Features!

This is my second Westinghouse generator. The first one performed well and reliably through several power outages and winter storms. I love the push-button start and duel fuel options. I bought the 9500DFc when I decided I wanted to be able to power more of my house. The first one was a smaller generator. If this new one works as reliably as my first one, I will be happy.

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Oct 31, 2021
DrillerInstinct
5 out of 5 stars review

Solid gen

Researched a generator that could be utilized as a whole home backup. After a lot of research this one seemed to be the best option and at this price point was a great deal. Setup was easy, battery came charged, and oil was provided. Started gen first time using propane and the remote starter. Started on second try and rpms equalized. Started to break it in per instructions and have no issues. Haven’t tested it by hooking up to disconnect I had installed on house yet but I don’t think it will give me any issues. Only con really is that it is fairly loud but most gens are. Hoping to be prepared for another Texas freeze!

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Sep 28, 2021
JJJ19
4 out of 5 stars review

arrived damaged but able

Unit started right up on propane. I had to wiggle the wheels into place since the generator frame was severely bent upon delivery. Also had to re-attach some parts since they fell off in delivery. Unit was surprisingly quite than I would have expected.

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Apr 24, 2022
JJG61
5 out of 5 stars review

Qiet and Powerful

Bought this generator after a lengthy power outage in January, I power it through propane. Surprisingly quiet and can light most of my house's essential items. It is easy to move around (and was easy to assemble). Very sturdy item that I got at a great price. Looking for it to last many many years

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Sep 29, 2023
Auntie N
4 out of 5 stars review

I haven't run this yet, but......

I don't know how well this gen runs or even how loud it will be because I haven't yet tried to start it. I did unpack it and put the wheels on, though. And that led to a surprise: videos of the assembly of this model by YouTubers last year showed more hardware for the axle/wheel set-up than was included with mine. One of the manuals that came with my unit backed that up: per side, there should be two washers, two pins, etc. My unit came with just one washer and one pin and the configuration was different from the Tubers'; even the "axles" were different. I poked around and noticed that my unit was not made in China, as I had expected, but in Vietnam. It looks like there was a change in manufacturing operations earlier this year. (Vietnam is now good and China is now bad, apparently.) I finally found a note in the paperwork about this "new" axle and washer set-up. But nothing is said about having fewer pieces....or why that is the case. You just get fewer pieces and a drawing to match. Anyway, that entire wheel set-up looks shaky. There is horizontal play along the axle shafts and I'm hoping the plastic wheels don't fall off when I move it. I'm also suspicious about the swing-up handle. It's easy enough to swing into place, but there is a welded-on stop for the handle on only ONE side of the unit. I don't know this for certain but I wonder if there might not have been two on the versions made in China. When dragging this beast around the yard, I'm concerned that the left side of the handle will eventually decide to make a break for it. There is absolutely nothing to keep it from going beyond the (non-existent) stop point. Nothing. Nada. The entire weight of the gen is put on the right-side handle stop. At 200+ pounds, it wouldn't take many moves to exceed the handle's ability to tolerate lifting, pulling, and dragging the gen around the yard. Then what? The right side gets wonky and the left side comes apart? (If the wheels fall off at the same time, I'm doomed!)

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Jul 6, 2021
BGMuir
5 out of 5 stars review

Great Features

I bought this for the frequent power outages in Southern Cal. It has plenty of watts to power my large home. It includes great features like a power start, key FOB start or the reliable pull start. It is dual fuel which is flexible feature. Well designed, good instructions and very simple/minor assemble (Wheel and Feet). You get a lot of power for the price. There are less expensive generators but not with these features.

Review from westinghouse.com
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Feb 8, 2023
JPL90
5 out of 5 stars review

Quality machine

I have not started this up yet but so far, I am very pleased with my purchase. Product was delivered to my home seven days after ordering. Way sooner than expected. Everything was well packaged with minimal assembly required. Good manual, and parts drawing included.

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Sep 1, 2024
Jrawls
5 out of 5 stars review

First generator purchaser

After hours of research and price comparisons happily bought a westinghouse 9500dfc! Much needed after recently having twins and losing power twice within two weeks both times power was out over 24 hours. Now that I've purchased my westinghouse 9500dfc I have nothing to worry about. Also excited about the dual fuel capabilities and ability to connect it to a switch/panel.

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