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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,101)
  3. 3 stars1% (283)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 3,681-3,690 of 25,686 reviews
Oct 17, 2021
NY Zeke
5 out of 5 stars
5 out of 5 stars review

New Westinghouse 9500 watt Dual Fuel Generator

What a great idea having a dual fuel option. Plus's for this unit: Dual fuel, wheel kit, manual that has a lot of information: parts list, valve adjustment instruction, remote start, electric start, manual start (pull cord) (volts, HZ, Running hours) meter. all at a good price

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Dec 26, 2019
david137
4 out of 5 stars
4 out of 5 stars review

Assembly was easy. But after that, Not so much

The item was very well packed and arrived in good condition. The instructions for assembly were clear and assembly was easy. The manual should be updated as to battery connection. The terminals were already installed, all I had to do was connect the polarized plug to connect the battery instead of screw the leads on the battery. That was great. After that, the manual falls short. The assembly instructions stop on page 13, and goes right into the features. There is no mention of adding oil until you get to page 20 which refers you to "See Checking Engine Oil." without a page reference. So I have to search for that in the Table of Contents and go to maintenance section on page 26. Now I have to go back to page 20 and start again. I thought that the setup and preparation for initial operation instructions were too scattered throughout the manual and sometime incomplete For example, on page 22 under Operation, paragraph 3 says "Make sure the circuit breakers are properly set (see Figure 8)." OK, but figure 8 shows the circuit breakers in both the Operating and Tripped position, and doesn't say which is "proper" for starting. Now I know the breakers need to be in the operating position to provide power, but do I want them tripped for startup? I would have liked to see more of an initial setup that walks you straight through all the items needed to check, fill, or service to be ready to start. Very much like a Quick Start guide. Then go into the Before Starting the Generator section which outlines the ventilation, location, grounding requirements, power cord size, etc. I would also like to see a fluid specification chart that tells me the gasoline requirements/capacity as well as the engine oil type and capacity. All on one page or in one paragraph in the initial setup section I proposed.

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Jun 13, 2022
Davenel
4 out of 5 stars
4 out of 5 stars review

It's high tech and quality built

Just got it less than a week ago haven't really tried it out a lot yet but it runs great and it's nice and quiet bought it for power outages from storms hopefully won't need it for a long period of time but it's nice to have when you need it the most

Review from westinghouse.com
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Oct 23, 2023
none1287p
4 out of 5 stars
4 out of 5 stars review

probably best in class

I bought this Westinghouse Duel Fuel 9500 about two months ago. I have waited to review so I could use it and review. I did a lot of research and think this is probably best in class for the size of whole house I wanted. So, it does take about 3 times to start when cold. That's not what I expected. It also does NOT have a low oil light or indicator, so probably watch that. It is less in weight than most other options. And I think it is less DB than some of the bigger ones too. It is not too loud.

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Nov 9, 2020
Anonymous
5 out of 5 stars
5 out of 5 stars review

Superb construction

Great all around. 6 sided steel bar roll cage. Don't worry about placing it after shipping. Cut and drop the cardboard sides.and use the full width swing out handle to tilt the unit an front. you will be able to mount the wheels and rubber bumpers without any lifting! Started right up on propane. Don't forget to add oil (include). Bot too noisy considering the size. I'm very happy!

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Nov 10, 2019
Perpetual magnetic g
5 out of 5 stars
5 out of 5 stars review

Well built

I bought this recently after reading reviews and looking at features and pricing and made my decision based on quality and sound level versus other brands. I wanted abilities of large power if needed 50A plug insures that verse 30A. And with auto start with or without a key fob is a nice feature. I originally was going to buy 2 smaller ones as I dont necessarily need extra power but in the event I connected to a house or a welder I'll be set . Gret vale . Started on first auto start on propane perfectly. Testing on a hot tub .

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Aug 26, 2024
GasHog
4 out of 5 stars
4 out of 5 stars review

Reliable, User-Friendly, Gas Hog

I've used this generator for about 200 hours now; 90% on gasoline, 10% on propane. I have used it mainly on gasoline because the propane did not work for me at first because I had the wrong propane hose. Make sure you buy a hose with a regulator. The pros are the electric push button start, the remote key fob, the dual fuel capability, and the detachable wheels. Also, it starts reliably every single time with one push of the button. Continually, it provides adequate power for my needs. Rarely am I tripping the breaker. The cons include its weight, lack of an eco mode switch, its loudness, and its poor fuel consumption. It seems to be running at 240v at all times. I wish that it would know to only use 120v to save on fuel consumption. I wish that there was a secure attachment that could be used to lock the generator more easily rather than having to wrap a tow chain around it over and over. I'm going through like 5 gallons of gas in about 6 hours and that's ridiculous for me. All in all, if you need a generator with this much capability and power then by far it would be great for your needs. However, I do not need it for this use so I will be selling this item and buying a smaller, quieter generator.

Review from westinghouse.com
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Jan 9, 2022
Randar21
5 out of 5 stars
5 out of 5 stars review

Shipped well and easy to set up

I bought this generator in anticipation of the upcoming winter freeze season. As a first time generator owner, I enjoyed that it was shipped cleanly and simple to put together. The documentation is well written and easy to understand even for a newbie like me. I love the ability to use propane as a fuel source since I use propane more than gas around my house. My only complaint would be that it came with conventional oil as opposed to synthetic oil. That isn't enough to knock it down a star however.

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Aug 10, 2023
LoozyAnnaMan
5 out of 5 stars
5 out of 5 stars review

Plenty of Power and Easy to Use

Bought this awhile back and have used it for two power failures in my neighborhood. Ran on regular unleaded gas for several hours without running out. I guess about 10+ hours or more before refilling. Easy to assemble and the built in wheels and foldable handle make it easier to move. This is a heavy generator so if you're a small person, you may need someone to help. I'm 6'2" and it wasn't a problem for me but you will need to take care when moving it as it takes a little strength. Remote star fob is handy but I used the start button.Looking forward to having an electrician install a transfer switch to my house so I can hook up to house using single 50 amp cord to run A/C, fridge and freezer and a few lights without having to run separate cords.

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Aug 31, 2024
Montiboyz
5 out of 5 stars
5 out of 5 stars review

Remote start/stop

I bought this a month ago which I’m very impressed on how easy the setup was. Additionally, this works perfect for my house, which power goes out quite often in my area. Finally, I do love the remote start/stop feature that enables me to click on off from within my house, very convenient feature. I love this product and worth every penny. Thank you!

Review from westinghouse.com
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