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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 3,671-3,680 of 25,584 reviews
Jun 7, 2023
Lee499
5 out of 5 stars review

Good Machine

Got this generator before storm season. Very powerful but compact and easy to move with strong handle and large wheels. All controls on same side and with two fuels and three ways to start it should be easy to use. Glad to have a well-known company behind it.

Review from westinghouse.com
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Sep 6, 2021
Bubba in TN
5 out of 5 stars review

Very Impressed

I have had many different brands of generators in the past, but was very impressed at all the features, and options this unit has. I love the remote key fob start, the battery switch and it runs for a longer time on a tank of gas or propane than those I have had in the past. Great generator and the price is right.

Review from westinghouse.com
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Mar 30, 2023
klcardwell
4 out of 5 stars review

Follow common small engine procedures. Happy

UPDATE: Review now 4 Stars. While waiting a week for a customer service response, I began troubleshooting. Fuel in fuel lines. Check. Petcock. Check. Fuel in Carb bowl. Check. AutoChoke. Properly functioning. Took off air cleaners and added squirted in starter fluid. Coughed. Two more times and it started on gas. Still start on propane. Check. As silly as this exercise was it SHOULD HAVE BEEN LISTED IN THE TROUBLESHOOTING section of the manual. The reply I received from customer service a week later, didn't mention this simple procedure either. as many people that are EXPERIENCING THIS SAME ISSUE they should address this. Hope this helps someone. WOULD BUY AGAIN. Use non-ethanol fuel, use an additive, and start 1x a month. You should have a great generator. HAPPY WITH MY PURCHASE. Prior review: Arrived today. Will not start or operate on gasoline. Started right up with propane. Sent immediate email to Westinghouse support. Waiting for a reply. Will update this review as they respond. Delivery was week late after being canceled several times. Box was tore up but generator looked undamaged. Not as heavy as other reviews seemed to indicate but it is too heavy for one person to lift. Moves fine with wheels though. Many other reviews mention my same problem, but none appear to have been updated with what happened. One did say another generator was sent with opposite problem… will update.

Review from westinghouse.com
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Nov 7, 2024
JubJub66
5 out of 5 stars review

Very Well Built!

I bought this generator to deal with any power outages in FL during the hurricane season. After getting a local electrician to install a 50W receptacle, I hooked it up & it started right away. Powered the whole house! Definitely a great ‘peace of mind’ purchase.

Review from westinghouse.com
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Jan 31, 2025
BFBcatugo
5 out of 5 stars review

Bill

I followed the set-up procedures, then put the oil in, hooked up the battery and fueled up, turned on the gas valve. took just a few rotations and it fired up. let it run for a few minutes, turned on the Bracker and tested all outlets, very nice and it will easily handle my needs. thank you

Review from westinghouse.com
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Nov 18, 2024
Country Bumpkin
5 out of 5 stars review

Versatile Back-up Power

We purchased this generator to replace our 16 year old one that started to leak excessively. We use the generator primarily as a back-up power source for our home when we lose power. Although we haven't had a reason to use it yet, we love that this generator has the option of using gasoline or propane, that it's powerful enough to run everything we need during an outage, and the remote start is so convenient!

Review from westinghouse.com
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Apr 6, 2025
MM51!
5 out of 5 stars review

So far so good

I bought this unit to run my RV entirely without chaining two together. Easy setup and it runs so far. I will get it out to the lake this next week and actually put a load on it. I’m looking for this to be a good investment. It is loud but I expected it.

Review from westinghouse.com
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Aug 9, 2020
door whisperer
5 out of 5 stars review

Best choice for generator in hurricane country!

I bought this because I live on the northern South Carolina coast where we experience hurricanes every year. This dual fuel (propane/gasoline) generator with electric and remote start brings me ease to know that when the power does, and will go out I have a superb and reliable generator to help me weather the weather! Great power with the ability to tie into my transfer switch and run my house. Best back up I could ask for.

Review from westinghouse.com
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Jun 5, 2022
matero75
5 out of 5 stars review

Easy assembly, easy operation

After opening the box and seeing the paperwork that was inside, I was a little intimidated about assembling and using my generator. As I began reading the manual, I realized that the step-by-step instructions were easy to follow. In no time I had my generator assembled and running.

Review from westinghouse.com
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Oct 23, 2021
rstarch
5 out of 5 stars review

Very impressed

This is my fourth generator and I've been impressed with the quality of this unit. The manual was nicely printed on bound vellum with clear instructions. The only information missing was the fact that the unit took a full quart of oil. Next, the wheels were no flats using ball bearings. The battery 2 pin connector was a stroke of brilliance and makes battery maintenance easy. The handle is the strongest I've seen yet and makes moving the unit over rough terrain substantially easier. I've never seen an electric start unit come with it's own charger and built in battery status indicator. I prefer using propane instead of gas and out of the box my previous units were a bear to start the first time. Not this unit! I hit the start button and it took off running as smooth as any engine can. I expected a generator this size to be loud and was extremely surprised that the sound turned out to be no more than my 20HP riding mower. I've only listed the major niceties and there are many more. Thank you Westinghouse for thoughtfull innovation on a generator.

Review from westinghouse.com
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