I bought this during a bad winter storm. We had just lost power for the second time during this storm. And was worried we may not see power for 3-4 days. I already had an existing 50 amp circuit on the outside of the house, so we utilized that with this generator. Although I currently have issues, customer service has been a rockstar in helping me get through the diagnosis. They are even sending me the parts to fix it, since I’m afraid to send it to the local repair facility during all these storms we are having. This unit has a Three year warranty which is very nice to have since some other generators only have a 1 yr warranty. Best part about his generator is, being able to start it and shut it off from the luxury of my own bed via remote control. Only downside is a 20lb propane tank will only run 3-4 hours because of the cold temperatures we are having. (Propane tank freezes) Recommend at least a 120 gallon pup tank in winter time. A Full gas tank gets me about 10 - 11 hrs of average run time, in my situation.

I like this Generator a lot. It works well - The documentation is excellent, Preforms as advertised. Would recommmned to everyone that wants a house backup Generator. One thing - the holes that the Wheel axles went into - were just a little small - could have just been the paint thickness - Had to tap them in with a hammer - No big problem.

We bought this as a just in case backup power source and boy are we glad we did. We live in the panhandle of Florida and had several thunderstorms with high winds come through our area. A tree blew over and knocked down the power pole and of course out went the power. Our backup generator gave us reassurance that we would be fine and we were. We've since had an install of a direct connection to our breaker box so we won't need the long extension cords and we feel ready to power up with our WGen 9500 DF with that reassuring secure feeling it provides. We may purchase another on for our other house in PA. Thanks for this product.

I am happy with the product, I looked at my reviews before purchasing. The redundancy of dual fuel is nice especially in the event of an emergency. It is a heavy well built product. I plan on hooking it up to a home transfer switch for use during power outages to keep larger appliances and boiler system operational. The only issue is that the frame came damaged, as if a large object was dropped on it. There was no indication of this until it was opened which leads me to think it was done prior to boxing it up.

I bought generator in August of 2021 and it has worked flawlessly until now. My power went out at 3am on Thursday the 16th. I pulled out Mr. Reliable and went to start it and nothing. It would turn over but wouldn't start. I tried some carburetor cleaner. It then started but fell dead immediately. Very disappointed. I've been trying to get it for the past 2 days. I've tried everything and still nothing. I finally through in the towel and put in a ticket with Westinghouse. To be continued.

I bought this about three months ago and it already came in handy during a day long power outage. It powered my refrigerators and chest freezer along with my well pump and a few other outlets. The propane option is great since I don't have to worry about ethanol eating away at the fuel supply parts while the unit is idle. The remote start feature is nice to have also.

I bought this last month after back to back storm outages and thankfully I haven’t had to use it yet for an outage. Since I have never dealt with a generator before, I appreciate the easy to understand instructions. I will be testing it soon so that I do know what to do when that next outage happens. I will update after that.

Easily understood directions for unpacking and preparation for use. Started first time with the electric start button. My only issue is the 50 amp extension cord I'm using to connect to house electrical system has a right angle plug into generator and due to the size of the cord has a slight interference with the unit's wheel.

Bought this over the summer for use in the fall thunderstorm and winter snowstorm seasons. Used it once in October during a 1 day outage. Excellent starting, power and runtime. Would recommend. Very happy with my purchase so far. Expecting it to last for years of service.

Powers all the the essentials in my house. I bought this following the worst snowstorm in decades when power went out for 30,000+ homes in Nevada County, Ca. Wish I would have had it a month before. Would have saved me waiting for hours in line at the gas station.