I just received my new 9500DF and set up was a breeze. Packaging was well organized and included the only wrench that was needed. The feet and wheels attached to the frame with the provided hardware and installation took less than a couple of minutes. Filled with oil, connected the battery using the prewired plug, hooked up the propane tank and started on first try.

I received the box with minimal damage (holes in box). After unpacking the paint on the front panel was chipped off. Two out of the four mounting feet bolts would not screw in due to the threads being stripped! I had to use smaller bolts, nuts and washers to secure that I supplied. I hope it holds up.Customer should not have to do that. There was not parts that could be sent as the threads are threaded into the frame. They would have had to send a new unit which I was not going to go through all that trying to ship this unit back. The unit does not start using push button or remote unless it is warmed up. You have to manually slide choke before starting cold. After warmed up they will start either way. This should not have to be. What's the use of remote start if you have to do that. I ran the unit for one hour and it seemed to run fine.

I had this generator delivered and I could not be happier. This generator has everything I was looking for and I love the fact that it is dual fuel. Living in my area we experience hurricanes and this generator is going to be a life saver. I highly recommend this product.

We just added a new member to our family and decided a reliable generator was a must for the New England snow storms. This item is much smaller and more compact than other generators we have had but so much more powerful! The remote starter is perfect so my wife is able to start it with no trouble. We are so happy with this purchase!

Usually when I purchase a product, I have to tighten all the fasteners, replace missing bolts or screws, brake out the paint etc... Not with this unit. didn't find any problems. I was impressed by the quality finish and frame welds. I did elect to us the synthetic oil and did not use the one supplied. Generator stated right up, remote works, LP hose included!

Great generator! Would recommend to friends and family. Smooth and quiet running. It was easy to assemble however one of the bolt holes that the wheel mounts up to got a little plugged during the powder coating process and I had a hard time starting the bolt. If you run into this problem simply thread the bolt in from the back side to clean out the threads. Remove the bolt and reinstall it according to the directions. Super quick and easy fix. Other than that small little hitch....great product! You wont be disappointed.

Generator operated as advertised. As an experiment, was able to power home A/C, washing machine, hot water heater, kitchen refrigerator, wine and beverage coolers, and assorted lights with only momentary hesitation in RPM. Propane consumption rate was higher than expected, but considering the wattage requested for the experiment, it was not unusual. Delivered without damage. Started on first press of remote button. Instructions were understandable.

We just purchased it to replace the one we had. It was delivered well before the initial date. It was easy to attach the parts and started without any problems. It is exactly what was advertised especially with the remote start add-on. It is well worth it.

Great generator! Hooked up the propane and it started within 3 tries (once the gas got to it). Will be great with the electric/remote start when the power goes out. Glad we made this purchase. Hope we don't have to use much but when we do it is ready.

I bought this a couple weeks ago after loosing power at home for 4 days and extreme low temperatures outside. We had intermittent power from the power company and rolling blackouts. With this generator now I can worry less about keeping the house above 50F or being able to provide light safely without candles all throughout the house.