It looks like a great generator, but have not had a chance to use it yet. Only reason I did 4 stars instead of 5 is because several parts of the frame were chipped and scuffed when it arrived (must have been due to shipping I guess) and two of the threads for the rubber mounts on the bottom were stripped upon arrival. I had to re-tap the threads, which isn't a big deal but wasn't something I should have to do for a brand new product.

My son gave this to me so that I would not be without power for long periods as sometimes happens in my area. I hope I do not have to use it, but the basic setup was easy and directions are very clear. There are many YouTube videos that are helpful. It is heavy. I think that moving it will be the hardest step in using it.

I have been looking everywhere for a fair priced and overall good generator with positive results. I have finally found it with this one! We have a propane tank for heat and the option of the dual-fuel is great. Our power goes out too often where we are. The benefit of being able to power 90% of the house, is gonna save us big time. Kinda wanting the power to go out to fully test this beast!

I received the 9500DF yesterday badly damaged, no owners manual/quick start guide. The packaging cardboard was underweight and there was NO molded styrofoam to protect vital generator components. The box was barely hanging on to the generator with one strap; not attached to a pallet.

Bought this generator as a backup power source for my house. Have used it twice in the last 3 months and it’s handled everything I can throw at it. Only issue I have is with the automatic choke - it does not push the choke closed far enough when trying to start and will crank several times before turning over when the engine is cold. If you manually choke the carb fully, it starts instantly every time.

I bought this in November of 2021 and have used it to power my house as a backup generator. The electric start is a nice feature and it handles my entire house including well and heat without a problem. I highly recommend it. My brother has the same one for a few years now and he has never had a problem with his either.

I bought this a couple weeks ago after loosing power at home for 4 days and extreme low temperatures outside. We had intermittent power from the power company and rolling blackouts. With this generator now I can worry less about keeping the house above 50F or being able to provide light safely without candles all throughout the house.

Bought this generator for my whole home back up. Only used for test but it worked exactly how I needed it to. My only complaint is the mount for the one wheel was broke upon receiving so the one-wheel leans, too much of a hassle to return. Thats why I have to give it a 4 star.

I am a user manual reader, this the best manual I have seen in a very long time. Easy to understand instructions with good pictures to reference. Most of the unit is pre assembled, just got to add the wheels and the front legs, and connect the battery ( which already charged). Filled my unit with the provided engine oil and added some gas to the tank. I rotated the engine a couple of times to lubricant the engine. I opened the fuel valve, hit the remote starter fob and it started right up, plugged in a couple fans and an electric heater and had no problems. I am waiting for the 30amp to arrive and I will have a certified electrician install it with a new breaker generator interlock. The 9500 is big enough to run my whole house besides the 220 v stuff. It is about as loud as I expected and I will be building sound box for my wife and neighbors.

. First generator sent was damaged however second looked fine. No cracks or damages The generator. By the naked eye. Looking forward to many years of service from this generator! Having installed this week to home I will know more then. Please be sure to send my bonus cover as stated on card and purchase after reviewed. This is my review send to address on account thank you. Customer in Connecticut