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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,101)
  3. 3 stars1% (283)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 3,271-3,280 of 25,684 reviews
Jan 12, 2020
Jedo
5 out of 5 stars review

Great features

Purchased this generator, wgen9500df, about a month ago. All that had to be done to set it up was to attach the wheels, attach the battery cables, added the oil which was supplied and the propane line. Set the generator to the propane mode and pressed the start button. It cranked about three times and started. I purchased this generator for the features, which include gas or propane mode, 50 amp power available, and the data center which reads voltage, frequency, lifetime run hours and run/maintenance. I had purchase another brand, same power, about two months ago because this generator was out of stock at that time. When this unit became available, I sold the first one so I could purchase the Westinghouse. Loaded with features. Price is unbeliveable. Beats the competition by a mile. This unit hase ample power to run your house when the power is down. If your looking for a generator I would recommend this one. Check it out on the internet and review all the features. I purchased this one because I can run it on propane. When we have power outage in our area, the gas stations connot pump gas but I can obtain propane. Also, propane will not gum up the carb and you can store it forever between uses and not worry about draining the gas from the carbs and tank.

Review from westinghouse.com
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Nov 30, 2022
Kelly55
4 out of 5 stars review

Runs great

Generator was delivered damaged on top of bottom Of frame shifting everything inside the frame crooked. Box was already open coming off the truck. There are several parts connected to the frame. Starter light doesnt stay on causing unit to shut off and takes 3 times of restarting to stay running. Once running it does an excellent job.

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Mar 15, 2021
Samefay
5 out of 5 stars review

Great generator with lots of features

I bought this generator for my father to hook up to his house transfer switch. After a lot of searches and reviews on other generators, decided on this model for the output wattage and its dual fuel capability. I traveled to see my father this weekend and got a chance to unbox the generator and try it out. Easy to setup and runs great. Haven't had a lot of time to use so time will tell. So far, my father is very happy with this generator. There are only two issues I have with the generator: 1. The first problem is not with Westinghouse or the generator itself, the problem is with the shipping company that delivered the generator to my father. During shipping the freight company must have used a fork lift to move the generator or they dropped the generator on its end. When I unboxed the generator, I noticed that the frame on the left side wheel end was bent or dimpled in and the powder coating paint was cracked at the bend in several places. Also, the left wheel is tilted slightly inward due to the frame being bent. It is not bad to where it affects any movement or operation, it is just cosmetic and I wouldn't even consider sending it back for that. I took some flat black paint to touch up the paint chips. 2. The second issue I noticed is with the LP regulator orange protective cap and lanyard. When the generator was assembled, the technician who assembled it, cross-threaded the cap to where it was very tight to remove and the plastic cap threads are now worn out. Also the tech tightened the cap lanyard attaching screw to the frame too tight to where it ripped out a side of the plastic lanyard attaching screw hole.

Review from westinghouse.com
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Dec 13, 2023
HBert
5 out of 5 stars review

Great performance

Purchased a month ago. We have already appreciated its robustness following several power outages resulting from early winter storms while maintaining almost the same facilities and comfort. Double power supply is a considerable advantage. Remote start allows you to interrupt without having to face the winter cold.

Review from westinghouse.com
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Sep 25, 2020
webmarvels
5 out of 5 stars review

Very Satisfied

I bought this generator and it was delivered 12 days later. Had to put the wheels on and that's about it. Oh don't forget the oil. You will have to fill with the included oil first. First time I started it with the supplied remote control. It fired right up. Tried out some power tools etc. Exceeded my expectations.

Review from westinghouse.com
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Jun 13, 2022
Brian R
5 out of 5 stars review

Perfect for my backup home power needs.

Runs great. Loads of power. Had a problem with no start right out of the box. Contacted support. Problem was easily resolved by removing and then manually activating the solenoid plunger on the bottom of the carb float. Reconnected the solenoid. Started right up. Shouldn't have been a problem, but I'm satisfied with the result.

Review from westinghouse.com
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Dec 29, 2021
Yobbo
5 out of 5 stars review

So far it's proved to be a good generator

I bought this ready for winter so I've only used it a couple times for testing purposes but so it's worked as expected. It takes a bit to get it started the first time and it's best to do that on gas rather than propane but once I get it started the first time it started easily after that. The remote start/stop is nice but since I need to pull it out of the garage and hook it up I probably won't need to us it that much. I bought this because it got good ratings, the wattage will power my whole house, the price is pretty good, my local small engine shop said they could repair the engine if needed and the fact it' so fuel efficient. It's not a quite generator but for the size it's about what I'd expect and I'm only using it for power outages during winter. Hopefully it will continue to run nicely when I really need it.

Review from westinghouse.com
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Jun 13, 2022
gabby260inCA
5 out of 5 stars review

Great features and easy to use

I bought this generator about a month ago so we will be ready for power outages. Set up was easy and I'm using propane for the fuel. It started right up! The remote start is a nice add-on. I purchased this generator partly because it was one of the quieter ones on the market, has good power output and provides option to run gas or propane.

Review from westinghouse.com
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Mar 20, 2021
Dannl
5 out of 5 stars review

Well Built, Powerful, Lot's of Features !!

I bought this generator to power my entire house in the event of a prolonged power outage. It was packaged very well with easy to follow instructions on setup and operation. It comes with oil (you have to add prier to starting) and a funnel for easy filling. I'm running mine on propane and after connecting the propane tank it started right up. I love the remote. Just push the button and it starts. I have my house circuit panel wired with a generator inlet. In testing it, I cut the main breaker to the power grid, used a 50 amp extension cord connecting to the circuit panel inlet. I turned on my A/C, electric stove, microwave, TV and all my lights and the WGen9500DF didn't miss a beat. This is the first generator I have owned and it is a little noisier than I expected. I have it in my attached garage with the exhaust safely vented outside but when I'm in the house I can hardly hear it. I'm very satisfied with my purchase and can't wait for the next power outage :-).

Review from westinghouse.com
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Jul 31, 2021
Vinny954
5 out of 5 stars review

Great Generator

I just bought mine and have been testing it out with both gas and propane. Absolutely no issues and run times were as advertised. From the exterior, this product seems technologically advanced although after reading the manual, it's a very easy generator to figure out. Thumbs up!

Review from westinghouse.com
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