Skip to Main Content
Sams Club
Sams Club
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

Member photos

  • +55 images
Sort by |
Showing 3,141-3,150 of 25,583 reviews
Jun 28, 2023
Ramone
5 out of 5 stars review

This is a Beast!

I bought this generator after the Texas ice storm in 2021 but left it in the box for over a year. I unpacked it, put the wheels on (very easy) and cranked it up. This generator is a beast! It is the same size as my 2,500 watt generator but is almost 4 times more powerful. It can run anything in my house, including my A/C and heat pump. I will highly recommend this generator to all my friends!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 18, 2024
Daver R
5 out of 5 stars review

GREAT GENERATOR AND EASY TO USE

I purchased a Westinghouse 9500 Dual Fuel Generator and love it. The instruction manual made it very easy to set up. This generator has a lot of nice features including a remote start that I can use from inside the house. I am using propane for the fuel and it starts immediately and runs smoothly.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 12, 2021
TexasBigDog
5 out of 5 stars review

Ready for Texas grid failure

After spending countless weeks researching backup power solutions for emergency backup power for my Texas home I ended up purchasing the Wgen9500DF. First and foremost for my purchase was the reputation of Westinghouse. Their track record and history had a big influence on my decision. That along with talking with current owners regarding their experiences with WH generators, their warranty and quality of craftsmanship and I was sold. My motivation for emergency power was driven by the Texas Big Adventure this past February where the majority of residents of Texans lost power during an unexpected winter storm. We were without power for seven days due to the failure of the states' lack of preparation to maintain their power plants. Unfortunately Texas has refused to join interstate electrical grids and railed against energy regulation. Because of this, there is no oversight to keeping things working as other states do. It reminds me of having the fox be in charge of the hen house or having the prisoners run the prison. I looked at a lot of other options such as solar and whole house generators. The cost (even with tax deductions for solar) made it prohibitive as I have a fixed monthly income. Having a large 'portable' generator made it attractive and affordable. The fact that it's duel fuel was another factor in giving me the flexibility I required. I would like to have wrote this review with some generator run times under my belt. But time will tell. If things go south for some reason and I have problems I will update this review. I anticipate also purchasing small Westinghouse invertor to run sensitive electronics and medical equipment. While I could have purchased a larger invertor generator I decided that having another small form duel fuel WH backup invertor made more sense for my situation to supplement the 9500.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jun 27, 2024
Gunnz8151
4 out of 5 stars review

Dual Fuel 12500-9500

I purchased this a few weeks ago and was easy to assemble, and started right up. I did wish the tires were made from a harder product either airless rubber or a more harder durable plastic. It is plastic, and I’m afraid that it may not hold up where I’ll be using it mostly in rocky terrain. I also followed the instructions for the Bluetooth remote start, it started however I didn’t think it would as I couldn’t get the remote light to indicate it had synced by the red light. But despite no light it did end up starting using the remote.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 27, 2020
Anonymous
4 out of 5 stars review

Good Quality

Ordered as a replacement for a different brand generator. This is manufactured with much better quality, comes with better documentation and components, and easy to put together. Came highly reviewed and recommended and expect great use for the foreseeable future.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 2, 2019
A Daughter of God
5 out of 5 stars review

This is a solid heavy Duty machine

This is a Heavy Duty machine that every body that can afforded should have one for any circumstances in need special in emergencies in your house or a business, living in my childhood in a 3rd world country and now in a state that hurricanes at all levels likes to visit constantly this product after God can save you even your live, don't hesitate thinking twice to get one of this, We just got ours and haven't use it jet, I'm opened just now from the box and even If I never use it I have a relieve that it's there when I need it, looking forward to turned on to see if everything is in place!! So exited!!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 17, 2022
Oregon Fishing
5 out of 5 stars review

Dual fuel is a must!!

I bought this a couple months ago and wanted to make sure everything was good with it before I left a review, and I couldn't be more pleased with it!! The dual fuel is definitely a must when it comes to a generator. We ran out of gas and it was so nice to be able to just hook up the propane and we were ready to go again!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 26, 2023
AlPal
4 out of 5 stars review

Minimal Assembly and started right up after all th

The dual fuel is important. It has good features. The words "Inverter Generator" on the user manual cover are misleading. This (WGen9500DF) unit is not an inverter unit. Make sure to receive delivery in person and inspect. Unit box was destroyed and unit was delivered on its side. Sturdy frame kept damage to a minimum with just some fame scratches from what I could examine externally.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 19, 2023
soupy2023
5 out of 5 stars review

Westinghouse gen9500df generator

I brought a 7500 watts Westinghouse a few years ago and always started up and run my house with no problem. so we upgraded to a 9500 watts with remote and dual fuel generator now I had it 2 weeks now and runs good and has about the same running time as the 7500 watts

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 22, 2021
Jeremy - texas
5 out of 5 stars review

Built Solid!

Arrived at my house in solid, well built packaging. Very easy to assemble, and it started right up. Came with everything you need to get it going. I will be using it to back up my house when power goes out. Very well made, with easy to work on maintenance points. It will likely last a lifetime with proper maintenance.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100