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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 2,961-2,970 of 25,583 reviews
Feb 6, 2022
Fred123456
5 out of 5 stars review

Well Built Generator

I just got this generator, after losing power multiple times over the past few years. I wanted something that could run any appliance in the house plus a few extra items, and could also run on propane. Unpackaging and setup was very easy. The fold down handle bar is perfect for easy storage and towing. And overall, the generator seems well built (coming from an engineer). It did require about 1.5L of oil to fill, not 1.1L as stated in the manual. After filling with oil, I connected the battery, connected the propane, pushed the electric start button...and it cranked up perfectly on the first try. No issues! I'm very pleased with the purchase so far.

Review from westinghouse.com
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Jul 30, 2020
Atomliar2
5 out of 5 stars review

Great price and Features

I just had this generator delivered two days ago. It was very east to assemble. I was having electrician set up so I can run through my home breaker box. Once together I test ran and started on first try with push and remote. The electrician and I tested on the house and it ran the items we hoped it would easily two refrigerator, lights and televisions. we didn't try the A/C. I'm very impressed. I would recommend. I did not mention we live in Florida and I'm sure we will use with the tropical storms and hurricanes.

Review from westinghouse.com
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Oct 3, 2022
Dodgerr
3 out of 5 stars review

We'll see

Received in July. Fired up and ran great for break in on 1 gallon of fresh gas. Tried to start again for power outage related to Hurricane Ian, refused to start on 5 gallons of fresh gas. Tried around 20 times. Switched to propane, ran great. If warranty works with me to fix problem, I'll edit to 5 stars.

Review from westinghouse.com
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reply from Customer Care

Thank you for your review. Please know that we are available to assist you with any questions or concerns you may have

Nov 8, 2023
JT worker
5 out of 5 stars review

This is the generator you would want to have!

This is the generator you would want to have! It fits all the plug in applications you would ever need. I've worked in the field and have gone through finding the right machinery to do what this one does, in one application, and I've always had to get two to get it done. Way to go Westinghouse!

Review from westinghouse.com
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Dec 18, 2021
wildbill.45
5 out of 5 stars review

Great Features / Reputable Company

The WGen9500 DF satisfies all my requirements for a home back-up generator. After months of research, I purchased this one because it came with all the options and power necessary to run our entire house during a power grid outage, plus- there are so many excellent reviews for Westinghouse products on the internet (and so few negative ones). Having the dual fuel capability is a big plus with this generator. Haven't had to use it yet but I'm confident that if Texas has another winter like 2021, we will be much more comfortable with this power plant.

Review from westinghouse.com
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Aug 9, 2024
MHDET2023
5 out of 5 stars review

Checks all the boxes!

The WGen9500DF is exactly what we needed during an extended power outage. Easy to assemble, quick start and super easy to use. This powered our entire house and the best part was that it isn’t too loud at all! I’d recommend this generator 10/10 times and can say it’s been one of the best purchases we’ve made as home owners.

Review from westinghouse.com
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Jul 17, 2023
A bearded fellow
5 out of 5 stars review

Dual Fuel reliability

YES!! Dual Fuel!!!!!!!! I purchased this with the peace of mind knowing that I can use GASOLINE or PROPANE. I KEEP 15 gallons of gasoline on hand and 3 20 pound propane tanks. I live In Michigan and the infrastructure with DTE is HORRIBLE we lose power 3-4 times a year. It powers my entire 2200 sq. ft. home and AC unit with all LED lights, and l have a pool. Why I waited until my kids were older I don’t know!! I no longer have to zip tie the refrigerator door handles…100% peace of mind. I chose the portable in case/when we move it goes with us. The moving handle is easy to use. I’m strong and by myself I can lift it up 1 8” step and 1 4” and 6” step, a small block ramp would make it easier. Shoes nicely in the garage under my bench. Hook up is easy. Push button, pull start or Key Fob. Also Westinghouse uses a CAST IRON ENGINE block which made me choose it, Heavy Duty motors last way longer than others. Full Synthetic oil is all I’ll ever use, good maintenance schedule and care. This generator will go to my kids one day.

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Sep 5, 2020
"Bren"
5 out of 5 stars review

Nice generator

We have just bought this and can already tell it is very nice. My parents bought the same as well. This should work nicely to support what we need with future power outages. The generator took about 15 minutes to set up and cranked on the first try. The key to a generator is knowing how to properly set it up and maintain it's use safely. So far I would recommend one.

Review from westinghouse.com
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Aug 14, 2022
David QRF
4 out of 5 stars review

Should be 5 Stars but…

Generator is strong running with great features. I did not give it 5 stars only because I had the same issues as others did that it would not start when switched to run on gasoline. Very simple fix though! The design of the choke lever makes it difficult or rather makes it seem it’s fully choked when it not truly all the way choked. Once I pushed the choke all the way over she fired right up every time.

Review from westinghouse.com
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Sep 8, 2020
Warpspeed3
5 out of 5 stars review

Solid Value and Quality

Just received this last week. Easy assembly and started right up. Seems very well built. Runs well on gas and propane ! Very pleased. Remote start is a great feature and a plus. Will test this under full load next week. If other reviews are an indication, this should be a reliable product. Proper maintenance is a must that most folks don't realize. Would recomend.

Review from westinghouse.com
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