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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Nov 13, 2020
dallenedgar
5 out of 5 stars review

Just What We Needed

We searched quite a bit until we found the WGen 9500 Dual Fuel generator. It meets all of the requirements we discussed with our electrician to be protected during blackouts. Although we thankfully haven't had to use it yet, it started right up after initial assembly preparation.

Review from westinghouse.com
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Aug 11, 2024
DLT_COUNTRY
5 out of 5 stars review

GREAT INVESTMENT!

Excellent results! This ordered unit arrived the day before a hurricane was to hit. We lost power and I fired this product up! Able to power numerous items in our house including 2 window unit A/Cs, 2 Refridgerators, TV, other electronics, internet, lights, etc. Although had to do it separately in shifts - we were able to easily power our water well. We had to run on the generator for 6 days. Instructions said we could run up to 12 hours on a tank of gas but we made sure we did not run out by filling every 8 to 10 hours. The generator is easy to use and had clear instructions. The unit is heavy BUT easy to move around on both concrete and on the lawn because of the retractable handle and big wheels. The unit is loud but who cares when your power is out and you need electricity. I highly recommend this unit!!

Review from westinghouse.com
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Sep 7, 2023
MrSWFL239
5 out of 5 stars review

Heavy, but easy to put together by yourself

I've had the generator for about a month now, I live in Southwest Florida and my old generator wasn't powerful enough to run my whole house. I was able to set this up by myself even though it was pretty heavy. I have 3- 40lb propane tanks and a couple gas cans to run dual fuel. Very happy with how it runs!

Review from westinghouse.com
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Mar 6, 2021
The Codshack
5 out of 5 stars review

Great Features

Unit came a week ago via shipping company, one small dent but luckily the manual took most of the brunt, hopefully they can send me a new one. In no time I was up and running on propane...if I'm lucky no gas will ever go into it. There are simply too many great features on this unit! The best...battery and remote....now I feel confident that my wife can get things up and running when needed....goona build a nice little mice proof building for in to blend into the landscape and we are good to go...Thanks Westinghouse!

Review from westinghouse.com
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Oct 21, 2019
GVWs
5 out of 5 stars review

Works Great, It does the job as expected

I bought this a couple weeks ago and have not had a chance to use it. We are serviced by PG&E and have experianced multi day power shut downs. We are expecting another shut down this week, now I am prepared. I purchased this unit because of several recomdations from friends and relitives, one my son that is a supervisor for a utility company in Oregon.

Review from westinghouse.com
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Nov 4, 2022
VINNY D
5 out of 5 stars review

RUNS THE WHOLE HOUSE

I bought this generator a year ago to be hurricane ready. Luckily we made it through this season without the need. I had a transfer switch and external plug added to the house. I am right now sitting in the house with the power off and the generator running. The air conditioner is on along with anything else I want to turn on. The generator is running the whole house. This thing is great, I'm so glad I bought it.

Review from westinghouse.com
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Jan 11, 2023
Rick of Ohio
5 out of 5 stars review

Nice quality generator

After several weeks of deliberation and reading reviews I decided on the Westinghouse generator for my purchase based on the quality, feature set, and price of this unit in that order. I have a few friends that have the westinghouse brand and they could not speak highly enough of the product. I actually borrowed one from a friend when I knew the power was going to be out for several days and had no problem running everything in my house. After delivery, I was not disappointed. This generator is built to last. Everything about it screams quality. Something as simple as a fuel shutoff being a metal petcock verses a plastic one. Up to 12 hour runtime is way above the rest, this allows me to get a full night sleep while running on generator power instead of waking up to a cold house due to running out of fuel in the middle of the night. Assembly was a breeze. Attaching wheels and legs took less than 10 minutes. I opted on 5w-30 synthetic oil since it can get quite cold in Ohio. Admittedly I have yet to fire this generator up, but based on past experience I feel like this is still a valid review.

Review from westinghouse.com
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Nov 2, 2020
Cpt Howie
5 out of 5 stars review

easy assembly and great starting from the git go

I received this generator several days before hurricane Zeta hit the coast of lower Alabama. Thinking we could not possibly be hit again with in a month of a previous storm, Sally, I neglected to read the instructions but at least I took time to assemble the generator (30minutes). The storm hit during the night. I got up the next morning at 4:45 and began reading. I filled the crankcase with oil, attached the hose for running on propane and opened the correct valves. I connected the battery, touched the start button. It immediately came to life and I connected electrical cords to appliances and saved the contents of 2 refrigerator/freezers which I had lost the due to the previous storm. I researched numerous brands of generators and selected what I thought was best for my situation. Hope I never have to use it again but am confident that it will be ready. Have already made comments to friends about this generators capacity and ease of use

Review from westinghouse.com
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Dec 9, 2021
Tyseal
5 out of 5 stars review

Excellent Generator

Just received the Generator this week. After simple assembly and adding oil and gas it was ready to go. Powered unit up added a load after the unit warmed up and it worked like a charm. Features I liked about this unit is, 1. weather covers for recepticals,2.Battery charger,3.Easy to move around,4. Strudy fram,5. Remote start,6. Excellent instruction book.

Review from westinghouse.com
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Oct 1, 2021
Tgcarter
5 out of 5 stars review

Love It!!

I bought this a month ago to use for emergency home back up power, and it's already been put to use. We lost power for about 14 hrs after hurricane Nicholas, just 3 days after this generator was delivered. The dual fuel function saved us... Nicholas was forecast to be a Tropical Storm at best, but intensified to a cat 1 hurricane overnight. I was not prepared with extra gasoline, but just happened to have a couple of full propane tanks on hand. The generator started up the first try and performed flawlessly, running a couple of refrigerators, freezers, TV, and a window ac unit. Although it's not super quiet, it is actually quieter than the 5500 watt Troy Built generator it is replacing. I really like the electric start, and the data center with the hour meter. This will help with knowing when to do maintenance. This generator seems well built and is HEAVY, but the wheels are big(and No Flat) and make it easy to roll around. Also, 3 year warranty. Overall.... Great value for the money, and I cant wait to get it wired up to power the whole house.

Review from westinghouse.com
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