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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.9K ratings25.8K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,115)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 2,861-2,870 of 25,805 reviews
Mar 24, 2021
Reviewer name: Leroy42.5
1 out of 5 stars
1 out of 5 stars review

On/Off switch failure

Worked great out og the box and then poof!!! On/Off switch failed, took 2 months to get one because they were out of stock (I'm guessing because of how many replacements they've had to send out). It failed again a month later!!! I'd return it, but since it was a gift I have no receipt...

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from Westinghouse

Hi, We're sorry to hear that you're experiencing this frustration with your WGen9500DF. Please reach out to us directly at customercare@wpowereq.com so we can help figure out why this may be happening. Have a great day!

Feb 8, 2023
Reviewer name: JPL90
5 out of 5 stars
5 out of 5 stars review

Quality machine

I have not started this up yet but so far, I am very pleased with my purchase. Product was delivered to my home seven days after ordering. Way sooner than expected. Everything was well packaged with minimal assembly required. Good manual, and parts drawing included.

Review from westinghouse.com
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May 8, 2021
Reviewer name: Andy N
5 out of 5 stars
5 out of 5 stars review

Perfect for my house

Got this for storm power outages. Perfect for all my needs. I can utilize my frig-freezer, extra freezer, fans & portable appliances (coffee maker, sm microwave, can opener, etc) & still only run 1/2 of the max. Haven’t tried the LPG side yet. Couldn’t be happier!

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Mar 29, 2023
Reviewer name: Dave T.
5 out of 5 stars
5 out of 5 stars review

A great little powerhouse to power our house

After the latest string of power outages, we decided to get a larger generator. I read all the reviews on the 9500 DF and we decided to purchase it. Right out of the box, I could tell this was a quality product. Being an RV technician, I have the access to the proper cables and plugs to plug right into my house and power it during our many power outages every year. It's not too loud for all the power it's packing and the remote start gives me even more flexibility. I look forward to being more prepared thanks to our new generator.

Review from westinghouse.com
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Sep 22, 2021
Reviewer name: dogcatcher
4 out of 5 stars
4 out of 5 stars review

Does what they say it will do....

I bought this a couple weeks ago. Works as advertised; great features. Like other reviewers say, it is loud. If out in the country or not putting it beside neighbor's house, etc., not an issue, but think about being courteous. Sound diminishes as the square of the distance, so moving it an extra 20 feet away from house can make a significant difference.

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May 24, 2021
Reviewer name: LB in Tx
5 out of 5 stars
5 out of 5 stars review

Exactly what I needed, and requested.

Living in Texas all my life I felt I was prepared for most any unexpected event. Last February proved me to be wrong. I now realize that a cord of wood would not suffice (especially when you are helping your friends and family out too) when the power fails for over a week, and your home is total electric. With low temperatures at a record breaking -4 across the Dallas area, inside temps were as low as a frosty 43 degrees ... I realized I was NOT prepared. After this unprecedented event finally cleared I spent a week researching alternative power sources and finally selected my new WGen 9500DF. I could not be more pleased knowing that whatever nature or other unexpected events comes our way ... electrical power will never again be a shortfall on my part. It is also not uncommon for Texas to experience some power issues in the middle of our typical summer season too, but with our new Westinghouse DF generator maintaining power to our fridge, freezer and AC we are good to go ... and with a Xfer switch it is a simple hook up too. The 9500 DF is packed with many features to make those unexpected power issues a little more tolerable, including my new best friend ... remote start.. Thanks Westinghouse ... your new lifetime customer. (LB)

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Nov 1, 2021
Reviewer name: Jdstaats
4 out of 5 stars
4 out of 5 stars review

Bought used, frame damaged

We bought our generator used and it stated only the packaging outside was damaged. When it arrived the frame next to the fuel tank was severely bent in. We tried it . It still works and I don't think the frame damage affects the generator itself so though I'm a bit annoyed there wasn't more transparency I'm still happy.

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Nov 17, 2021
Reviewer name: greg-1121
5 out of 5 stars
5 out of 5 stars review

Looking for back up power for Snowmagedon

Last Winter we lost power and had to drain pipes and live with friends. We bought this unit to get wired into our breaker box so we can switch off our connection to the power company if power is out and run on the generator until its on and stable again.

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Sep 5, 2023
Reviewer name: Shane06fl
5 out of 5 stars
5 out of 5 stars review

Excellent Generator!

I bought this Generator to power my house and/or out 50amp RV for emergency back up. This generator is perfectly suite for my needs. It has the 30amp and 50amp receptacles plus 120vac 20amp duplex receptacles. 9500watts on gas and 8500watts on LPG is an incredible amount of power.

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Feb 16, 2023
Reviewer name: Cloveman
5 out of 5 stars
5 out of 5 stars review

Very Impressed!

We live in a rural area with frequent outages. I rely on three sump pumps because we live next to a stream. When it rains long and heavy to stream overflows and we get seepage. Should the power fail this would flood my basement. The generator is more than adequate to power all my pumps and keep the fridge going.

Review from westinghouse.com
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