We bought the dual fuel generator (9500df) in March 2020, we have used it twice since purchasing, the first time was for 5 days and the second was for 4 days. The generator ran 24hrs a day and was only shut down for gas and oil changes. I would recommend this generator!

The generator is solid. It is a little noisy but that was exacerbated by the rain. Pros: The remote starting is a nice touch for the cold mornings. Cons: Remote start attempts is a start cycle that attempts to start 3 times while it auto adjusts the choke for gas operation. The propane start is a cleaner quicker start. It takes a little getting used to. The pull start is a little awkward to pull but it is hopeful you never have to practice that.

Consideration given from packaging through assembly and features.. Flange bolts instead of washers and hex bolts and battery charger are greatly appreciated. I experience frequent power outages where this generator will be used so only time will tell regarding long term reliability but we are off to a good start.

I have given this generator 4 stars for the simple reason we haven’t used it yet! The construction of the machine is impressive. Everything was packaged nicely. The crate was delivered intact without any damage. My husband was able to attach the wheels without any problems except the generator is heavy & it took both of us to lift it up on a wedge! We are elderly! ❤️ We were impressed, & recommended it to family!

The documentation is complete and shows all technical info for the proper maintenance of this unit. The tool kit and funnel are a welcomed inclusion. I like the ability to keep the battery charged with the included AC adapter. This thing has all the bells and whistles.

I’ve been using the Westinghouse 9500DHc for a few months now, and it’s been an absolute game-changer during power outages. The dual fuel capability gives me flexibility between gas and propane, and the remote start is just awesome—no more fumbling around in the dark or cold to get things going. It has plenty of power to run everything I need at home, including the fridge, lights, Wi-Fi, and even the well pump. What really impressed me was how easy it was to set up—clear instructions, solid construction, and it fired up right away. It’s also surprisingly quiet for its size, especially when using propane. If you're looking for a dependable, high-output generator that’s still user-friendly, the 9500DHc checks all the boxes. Worth every penny for peace of mind and power on demand.

Last year, I recently moved to a new state (rural) and was soon greeted with a freak snow storm that left me without power for 4 days. After doing a lot of research, I decided on this Gen. Currently I am just using a 30 amp cord to the house but will eventually have an electrician hook it up to my main panel. It was easy to move and to start. I’m 67 and I was able to wheel this about a 100 yards to it’s final place. Since power outages are unpredictable, I did not want the possible carb problems with using gasoline and sitting for long periods of time so am using propane. Initial run tests were easy and went off beautifully. I really like the remote start since I can start the Gen from my house if I want too. This is a nice feature to have. Very well built Gen and now have piece of mind if I ever lose power again.

After experiencing this past winter's record storm for Southeast Texas and being totally without power on a rural ranch for several days, plus the fact I'm in hurricane country, I decided to buy a generator in the 9500-12,000 watt class. I researched competing brands and initially ordered another company's 12 kw model. However, after it arrived with no serial number anywhere to be found, and the company's drop down registration menu didn't even show that model, I cancelled the order and sent it back. Finally, after additional research and talking to several people who own the WGen9500DF, I came to the conclusion that it is the best generator available in its power class, and the remote start/stop capability makes it even more user friendly. The generator arrived in perfect condition and took maybe 15 minutes from unpacking to setup. It started on the first crank of the electric starter and is ready to do its job when called on.

Really like this product. Great features include that is dual fuel, has a fold away handle, CO monitor for safety, easy directions, and the ability to charge battery for remote start while the generator is running. I can be up to 99ft. away (in my house) and start the generator on my porch.

This 68 year old woman was able to do the minimal assembly required of this well packaged machine; add the included oil; hook up an LP tank with the enclosed hose (with regulator) and start it up...all by myself. (That's not to say I wasn't somewhat apprehensive.) The remote was already paired with the machine and the generator started on the 2nd automatic attempt. This was a positive experience for self-confidence! Now that I have it, the neighbors can thank me if we never lose power again!