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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,098)
  3. 3 stars1% (282)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 2,521-2,530 of 25,677 reviews
Sep 7, 2020
Gunner
4 out of 5 stars review

Very Satisfied

The machine seems of good quality and fired right up after connecting to a 20lb propane tank. Not too noisy, decent fuel consumption, and serious power for the price. My only complaint is that this heavy unit comes with cheap wheels that would be better used on a rolling cooler. I did know this going in but it is my only critical thought on the product. Very satisfied otherwise!

Review from westinghouse.com
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Sep 15, 2020
Joshua H.
5 out of 5 stars review

Very well engineered!

The setup couldn’t have been easier. Up and running in well under 15 minutes! Included funnel works great for the application, no spills! Hooked up to the propane tank, one press of the button and off it went. The manual could use some updating as some steps aren’t necessary since Westinghouse has already done them for you at the factory (battery connection and remote pairing as two examples). Excited to test it under load once the transfer switch is setup.

Review from westinghouse.com
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Mar 2, 2024
FrankW
5 out of 5 stars review

Excellent Generator!

Purchased to use as a backup home generator. It works exceptionally well. The dual fuel capability provides excellent capability for any longer term outages. It was very easy to get up and running and provides plenty of power. The User Manual is very detailed, and at the same time, very easy to understand. I would recommend highly recommend this generator.

Review from westinghouse.com
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Jul 20, 2024
RRitchie3
5 out of 5 stars review

WGen9500DFc

I bought this one a week ago after Hurricane Beryl came through and we lost power for (3) days. I live on the Gulf Coast and had always planned on getting one but never did. My son as well as my son-law and daughter have the same generator. Theirs ran great.

Review from westinghouse.com
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Aug 20, 2024
SG1968
5 out of 5 stars review

Great features

Ordered this as we were starting a 5 day power outage and I certainly wish I had it sooner! With 9500 watt capacity I’ll be able to keep my 2 fridge units, my Neighbors unit ( she’s alone in her 70s) and lights next time and not lose all the food. Since it arrived on a rainy day, I haven’t had a chance to run it yet, but very impressive

Review from westinghouse.com
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Aug 31, 2021
123TurnKey
5 out of 5 stars review

Great job site generator!

I have had my WGen9500DF for a bit over a month and I am very happy with the unit. I have 141hrs on it and it has worked very well for me so far. Easy to service, easy to move, more power than I need and the remote start is a great feature to have! I will say, the gas gauge is a bit off, even when visibly full the gauge shows about 1/2 or 3/4 full. However, this doesn't really effect the units operation so no big deal... (I have not tried running it on propane yet)

Review from westinghouse.com
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Jan 3, 2022
Michiganboy
5 out of 5 stars review

Great product

I bought this generator in mid-December as a replacement for a smaller unit. It came two weeks ahead of the scheduled date and I was kept fulling informed of when to expect it. Unpacked it, the instructions were clear and easy to follow. The unit is a little heavier than I thought but it rolls around easily on the large rear wheels. The only problem I had is that it wouldn't start. I'm nearly 80 so getting down to tinker with something like this in the cold is a job. I sent the generator to a local small engine shop for starting and a system evaluation. Came back the next day with a clean bill of health. This is something I probably would have done anyway, just for peace of mind. Overall, this seems like an excellent unit with adequate power for our house in a power outage. Everything seems straight forward and well thought out. Time will tell how this unit works out.

Review from westinghouse.com
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Nov 18, 2020
B- Rad
4 out of 5 stars review

Fantastic generator

Bought this generator because it was a two fuel system gas and propane perfect for the entire house. The only problem with the installation and setup of the generator is the bolts for the feet. The bolts are welded to the frame and the holes don't line up on three of the four. I had to either tap out the entire frame and bolt system or by longer skinnier bolts to go through the holes. other than that the generator runs great auto start runs perfectly provides power for the house highly recommend.

Review from westinghouse.com
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Feb 14, 2023
Sparky1
5 out of 5 stars review

WGen9500DFc

Soon after generator was delivered I hooked it up to propane and filled with oil. Took 1.5 quarts (there was a 1 quart bottle included with generator need to buy the other 1/2 quart). Generator fired up and generated electricity. Hope it will have good longevity.

Review from westinghouse.com
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Jan 22, 2021
Powers out again man
5 out of 5 stars review

Perfect Power

What a great product. Simple to operate, my daughter who is small can pull start it, the auto choke release is a great touch. First time I started it I filled it with fuel, turned the fuel shutoff on. Choked it and then pulled the recoil start 3 times to prime it and move some oil around. I turn the switch to ON, pulled the start rope again and it started right up. Didn't have to pull hard and fast, just a smooth pull. Then My daughter wanted to try starting it. I shut it off, turned it to on with no choke and she started it with no problem. We went over operating instructions so she felt sure of herself. (power always goes out when I'm not home) 2 days later the power company shut us down because of high winds. She rolled it out and put it on the pad by herself, started it and had everything running and powered up when I got home. BTW the generator out weighs her by 175lbs. So here is the pros & cons because that's what you are here for right. PROS: User Manual is complete - Assembly- is easy, duel fuel-is a plus, Electric start & remote start-perfect . Fold away handle. low noise level. gauges/meters. outlet covers. Under a load it barely makes a different sound. It is a great generator, the perfect addition to our home because of our power company turning off our power 4 to 5 times a month, (under windy conditions) Now the CONS, (which BTW I really am nitpicking here) Fuel tank could be bigger, some of the nuts that the feet screw into were not aligned and it made assembly a little difficult. That's it, all I can complain about. SO, would I recommend it, YES. Maybe not a generator you would want to load into the bed of a truck everyday, but if you did it would power every tool you have. I tested it with my wire feed welder and it never missed a beat. One last thing, My next door buddies gen wouldn't start so we ran cords over the wall. and this is what we powered: 4 fridges, 2 freezers, 3 lamps, 2 computers, Modems, Routers and my central heater, and a microwave oven a few times. The Generator never missed a beat. I am very happy with your product Westinghouse!

Review from westinghouse.com
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