Everything is metal, the fuel tank, the control panels, and of course, the frame is all made out of metal. I did extensive research on portable generators and found that the Westinghouse WGen9500DF offered the best value and power output. I wanted the Dual Fuel option because it's easier to store propane long-term rather than gasoline. It provides me options for using this generator mainly when the power goes out. I don't have to worry about keeping my fuel fresh. Aside from the obvious high power capacity of the generator, little touches like having enough clearance to slide an oil pan under the drain plug are huge. Plus, the handle is permanently attached and not an afterthought. It pivots up for easy maneuvering and folds down for storage when not in use. This generator has ample power to run my entire house at less than 50% capacity. That was one of the main selling points was the $'s / generated watt was superior to the others I looked at.

I am glad to have gotten this generator, after a few tornado power outages,. it will be good not to have to worry any more. The man who will install all the power cable lines. Tells me have such a Stung powerful duel fuel generator, this will power the entire house with ease, accept for the washer and dryer I would have to turn other items off because they draw so much power, all my friends say I got a real good deal, now they are looking to pay the same type I have.

Everything you could need I'm a generator of this class. Called customer service before purchase to see if they answered, good response time. Seems quality built product with many features not found on others and at better price! Tons of great reviews online and easy set up! Heavy but to be expected. Loud but every one is in the weight class. Couldn't be happier with my choice!

I bought this recently and just received it yesterday. I can say the generator looks and feels very well made. The controls all seem very simple and easy to use so I'm excited to get started. I bought this model specifically for its dual fuel capabilities, in fact I plan to primarily power it via LP gas, so very excited!

This generator has all of the options and power to meet our residential needs and more. Excellent features and quality. No wonder most of my friends have chosen this generator over all the rest. Now when we have mandatory electrical utility company shutdowns in California, we are ready. Bring it on!

I ordered this generator for the house and ended up using it two days after receiving it. It was easy to set-up and started right away. I was also impressed with the run time on the gas. First portable generator of this size and I was very impressed. I hope to get many years of use.

Purchased the generator and test ran it without issue. Two months later needed it for a prolonged electrical outage and it wouldn’t start. The start switch had failed and no power was going to the unit from the battery. I spoke with an excellent customer service rep who accurately diagnosed the issue and sent the correct replacement part. The swap out was easy and the unit has worked flawlessly since. I would have given this a 4.5 for the failure, but only whole numbers were allowed. Given the excellent response by the customer service agent, I gave the product a 5 instead of a 4 as I didn’t feel a defective part should tarnish an otherwise great product. Excellent save by the Westinghouse customer service rep!

So far the customer service has been very good. I purchased a smaller unit initially and returned it for this larger one and there were no hastles with the return. The 9500DF machine is well-built and has many nice features, but when I purchased it I did not realize I need to retrofit it with a high-altitude kit if over 2000' in elevation. I can make that retrofit no problem, but one of the two parts is out of stock. Hopefully this gets resolved quickly.

I did a lot of research and spoke to friends, neighbors and my electrician. When I showed them the WGen9500DF each of them agreed hands down it was the best. My research backed that up as it constantly shows up as the top ranked generator. It is easy to use and super versatile. I highly recommend this dual fuel generator - best in class!

...as the title says I'm still learning, but enjoying my new toy. Only thing I wish is that Westinghouse would include a purchase list or link to a web address to purchase certain accessories that would come in handy immediately to include but not limited to extension cords