I bought it a few months ago. Did not produce power. Customer service has been great. They sent me a new voltage regulator to try but that did not work. They had me load it on a pallet and Westinghouse arranged to have a truck come pick it up. I just received the replacement and everything seems to be good! We will see how it goes !!

We live in a rural area that has frequent power outages. This is a replacement for my old gas powered generator that the tank rusted and fouled the carburetor constantly. We plan on ONLY using propane, which should eliminate any problems, and this generator is powerful enough to run my entire house during the storm(s)

I bought this to power my house via a transfer box during power outages. After installation I have trialed it with all circuits running from the transfer box including my well, a water heater, microwave, and several other circuits. The meters show plenty of power to spare. It moves easily and running off propane is easy. Only time now will tell how dependable the unit is.

I got this generator after the big Texas freeze in February 2021. After researching a number of large portable generators, the Westinghouse WGen9500DF was the undisputed winner for a number of reasons. It’s big (i.e., powerful) enough to run my whole house, including my 3.5 ton central AC unit. The power of this generator matches—even exceeds—the power of some standby generators! The dual fuel option is nice. Though it provides a little less power, I intend to use propane simply because, with propane, the gen will still meet my power demand. Propane is the cleaner fuel for the generator and is more environmentally friendly. It's also more conveniently stored than gasoline over an extended period of time. Although I can handle the recoil start, the electric start is a blessing. Plenty of outlets for plugging in power cables—each with its own circuit breaker. I intend to use the 50-amp outlet to feed my main breaker box. I haven’t set the gen up for use yet, but plan to have an electrician do it soon—we’re almost in the middle of hurricane season. I should add one more reason for opting for this generator: It has the name Westinghouse on it. Actually, that sums up all of the above!

We are currently in our break in period and this thing runs AMAZING! Propane and Gas dual fuel option is a must. Living in SW Florida, a reliable generator is a must have for every household. We live the portability and great power packed into a small frame.

Ordered recently to provide emergency backup power to the house. Arrived promptly and is well packaged. Unit seems solidly built, the wheels are sturdy and the handle is ergonomic. Easy to use tutorials for setup and use. Programming the remote was easy, initial startup was easy as well. I purchased this unit for it's capabilities and options. I look forward to using it!

Setup was very easy. In particular, the remote pairing (which is normally a nightmare) was really clean and easy. The unit was bought online and some of these comments are probably online-specific. My unit (and it may not be true of everyone's) shipped with the battery hooked up, so the "Connecting the Battery" steps on page 12 were not necessary. I needed to charge the battery on receipt, which was easy enough. Note that the instructions for charging in the manual are on page 29 (not 30 as it says in the Table of Contents).

After a lot of research, I chose the WGen9500DFc. I compared to multiple brands and models. So far, I do not regret my purchase. Westinghouse has simplified the 1st use preparation and unit has worked well. Comes with a very good manual with the needed information for maintenance, as well.

Had it a few weeks, of course I unboxed it the morning the power went out. Read couple lines of instructions, put wheels on, 2 more lines of instructions, put feet on, 2 more lines of instructions and put oil in, read, put gas in, read, turned it on, read, plugged things in. Very easy actually, I'm surprised the quality for value, WELL boxed overall, came on a little wooden pallet. So Far so good, I would highley recommend at this point. Good reminded, shut the fuel off and let it run out of gas to clean out the engine so it doesn't sit in fuel while it's not being used. After engines dies, then shut off the two buttons.

We live in south west and in the summer time it hits a 119 degrees when the power goes out you better have a Westinghouse 9500dfc generator. I run my air-conditioning and refrigerator and a small freezer with no problem. I love this generator i never worry about the power going out anymore. Everyone should have one of these thanks Westinghouse.