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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,098)
  3. 3 stars1% (282)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 2,301-2,310 of 25,676 reviews
Feb 3, 2022
Robadob31
4 out of 5 stars review

Good quality parts!

I was torn between this and a cheaper brand from a department store, I’m glad I went with this one! Seems like a real good quality product, everything is heavy duty, no cheap parts that I can tell. Love the electric start feature, haven’t used this during an outage yet, but with natural gas , my load isn’t that high. This generator will power my whole house ( minus the A/C). My only negative experience was getting it started for the first time took a lot of fighting. Electric start would not start it, I tried manually starting it as well which would not work. Lastly, I opened the carburetor cover and sprayed some starting fluid in it while it was cranking, and after three tries it fired up and ran well for an hour. Also be sure you use 5-30 synthetic if you live anywhere temps can get below 0. 1.1 quart is not enough oil to get the level within range on the dip stick, it took 1.4 .

Review from westinghouse.com
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Sep 21, 2023
monky22
5 out of 5 stars review

The Ultimate Portable Power Solution

Living in an area with frequent power outages, I decided to purchase a portable generator to ensure that I always have a reliable power source. After much research, I settled on the Westinghouse 9500 dual fuel portable generator and am incredibly impressed with its performance. One of the standout features of this generator is its ability to run on both gasoline and propane, giving me flexibility and choice when it comes to fueling the generator. This is a huge plus, especially during emergencies when gasoline may be scarce or unavailable. The generator is also easy to operate and has a remote starter. It's easy to move around and store when not in use. In terms of performance, the generator provides stable and consistent power output, ensuring that all of my essential appliances and devices remain operational during power outages. Overall, I'm very satisfied with my purchase, and I would highly recommend it to anyone looking for a reliable and versatile power source for their home or outdoor activities.

Review from westinghouse.com
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Jan 15, 2020
buckadams
5 out of 5 stars review

Great Quality Product

My order arrived without any complications and so far the quality of this generator is top notch. I only ran it for an hour so far and tested all functionality and it performed flawlessly. Once I have the need to run it more I will leave an updated review.

Review from westinghouse.com
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Aug 14, 2021
Sam Halcomb
4 out of 5 stars review

Powerful generator

It’s powerful enough to run the air conditioner during the power outage. My only complaint is I can’t run it on natural gas, Only gasoline or propane. If your power goes out for longer than 12 hours then you’ll have to go refill all your gas cans or your portable propane tanks.

Review from westinghouse.com
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Oct 3, 2024
Toxxie386
2 out of 5 stars review

Good while it lasted

I bought this generator to power my house during Florida hurricane season. Thankfully I haven't needed it, but my sister was in the path of hurricane Helene. Being in the outskirts of town they're estimating she'll be without power for 6-8 weeks. I hooked the generator up at her house, it ran overnight (or about 20 hours total) and the intake valve retainer broke. Sadly, now I have a very expensive paperweight.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for sharing your experience, and we’re sorry to hear about the issue you encountered with your generator during such a challenging time. We understand how important it is to have a reliable generator, especially during hurricane season. Please reach out to our customer support team at westinghousevip@wpowereq.com, and we’ll do our best to assist you with a resolution. Your feedback is important to us, and we appreciate your patience. Thanks, Sydney, Westinghouse

Dec 1, 2021
usphil
5 out of 5 stars review

Easy install and operate

Received the machine today, quite heavy, can not be dragged on the floating floor. I have to cut the carton on the drive way, attach 2 wheels, it's very easy to move and drag to the backyard. After carefully reading the instructions, I filled the engine with oil and it was just full. First I installed the engine with a propane tank and then started the engine. The engine starts very easily, a bit noisy but I think it's OK. Then I filled up the gas tank, switched to gas mode and started the engine with the remote. It's also very easy to start up. I am very happy with this start. Tomorrow, if I have time, I will try to connect the power's output to my office to see its capacity.

Review from westinghouse.com
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Dec 1, 2023
Johnhy
5 out of 5 stars review

Excellent operation right out of the box

I’ve had this for a week. so far it has been easy to operate & came with everything I could ask for. I like the way the electric start operations work. Surprisingly maneuverable for such a large generator. I haven’t had a chance to test the 220v operation, but the 120v outlets work fine.

Review from westinghouse.com
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Jul 18, 2024
kbshack1621
5 out of 5 stars review

My first generator purchase

I just received this item , getting ready for a busy hurricane season . I will also buy the switch and have that installed by an electrician . Easy to put together and I am a female . I like the fact it had a remote start and manual start and it's also dual fuel . This unit should be able to run the necessities I need after a storm.

Review from westinghouse.com
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Dec 29, 2020
Scott207
5 out of 5 stars review

So far, so good!

Bought earlier this month based on reviews and recommendations. Have yet to get the house interlock switch installed to prepare for our Maine weather and regular power outs, but the machine is solid and easy to setup. Don’t want to say I look forward to using it but happy to have the insurance policy in hand.

Review from westinghouse.com
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Aug 22, 2021
GenUser21
5 out of 5 stars review

Well built generator

I just got my Westinghouse generator and it is a very solid machine. As some people noted, the wheels aren't intended for extended use but this generator is heavy enough that I couldn't imagine moving it a lot. I'm going to be using it for backup power at my house so it will pretty much be stationary any ways. I haven't fired it up yet but I will report back when I have.

Review from westinghouse.com
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