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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 2,121-2,130 of 25,583 reviews
Dec 26, 2022
LEW9
5 out of 5 stars review

Great emergency whole house generator

I bought this during a bad winter storm. We had just lost power for the second time during this storm. And was worried we may not see power for 3-4 days. I already had an existing 50 amp circuit on the outside of the house, so we utilized that with this generator. Although I currently have issues, customer service has been a rockstar in helping me get through the diagnosis. They are even sending me the parts to fix it, since I’m afraid to send it to the local repair facility during all these storms we are having. This unit has a Three year warranty which is very nice to have since some other generators only have a 1 yr warranty. Best part about his generator is, being able to start it and shut it off from the luxury of my own bed via remote control. Only downside is a 20lb propane tank will only run 3-4 hours because of the cold temperatures we are having. (Propane tank freezes) Recommend at least a 120 gallon pup tank in winter time. A Full gas tank gets me about 10 - 11 hrs of average run time, in my situation.

Review from westinghouse.com
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Sep 24, 2020
ATM89
5 out of 5 stars review

From out of the box to a straight 60 hours

I bought this a few weeks before Hurricane Sally just in case. I actually never took it out of the box until after the Hurricane passed. It started right up and kept going without a hitch. We were without power for five days and I never had a problem. I did stop it to change the oil at the 20 to 25 hour mark. A fantastic generator and i look forward to hooking it up to the house with the transfer switch option.

Review from westinghouse.com
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Jan 30, 2024
Ready to go
5 out of 5 stars review

Easy start up and great power

After attaching the rubber stand offs and the wheels I put in the supplied oil. Had to add a little more from another bottle as the supplied bottle didn't quite fill all the way. Pulled down the wiring for the battery and connected it. Added a few gallons of gas and it fired up almost immediately. Seems to work great so far. Nice to have a backup power source for those power interruptions.

Review from westinghouse.com
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Mar 25, 2023
SouthernMan2
5 out of 5 stars review

This is a nice unit

The box arrived without any dings and the generator itself was in perfect condition. The unit came with oil and a filler, spark plug wench, wrench for the legs, battery charger, propane hose and of course the wheels and front supports. Set up was easy and it started right up and ran the first time with no issues using the propane (I don't plan on using gas unless I have to). It's not quiet but I didn't expect it to be either. My only complaint is they only provide just enough oil to get it to the 'low' end of the stick. You'll need to add about another 1/3 quart of oil. Other than that, I'm very pleased with the unit so far. Oh, don't forget to push the GFCI buttons on the 110 outlets if they don't appear to work initially.

Review from westinghouse.com
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Mar 22, 2022
Mark82
5 out of 5 stars review

WGen9500

As an elderly veteran, I needed a reliable, simple-to-use generator here in Louisiana, where we frequently lose power. This Westinghouse 9500 has proven to be just that. I use propane, which stores well for long periods, and the remote electric start is simply a dream come true. No more yanking a recoil chord, although it has one as a back-up if necessary. Thanks Westinghouse, for building a GREAT yet simple machine. (and what little assembly it needed, was also super simple.)

Review from westinghouse.com
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Aug 15, 2023
Willieman
5 out of 5 stars review

VERY PLEASED SO FAR!

Generator arrived yesterday & I was pleased to see that oil was included and so was propane tank accessory hose. Connected to standard grill propane tank easily. Also included is battery charger. Attaching feet & wheels was simple enough. Wireless remote was already paired with generator. Removable filter screen in gas tank is a very useful feature. Unit started easily with rope, remote, and push-button. Switched from propane to gasoline while running and only slight engine hesitation during transition. Operation Manual is easy to understand and thorough. If this unit holds up over time, I will be extremely satisfied with purchase.

Review from westinghouse.com
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Nov 1, 2024
MasonPhillips
5 out of 5 stars review

Well manufactured Machine

Assembly was SUPER easy two small legs and two wheels needed to be put on. Added oil and gas, hit the start button and running awesome. Only thing I found to be useless was the remote start. You have to turn the power on for the remote start to work, well the push to start button on the machine is right next to the power on button

Review from westinghouse.com
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Oct 28, 2019
DT65
5 out of 5 stars review

Well though out and will made.

Best I seen out there for the price. Really like the fact that it came with a battery maintainer that plugs right into the panel. Solid rubber tires another plus. Has all the features on the panel that you could want . Really looking forward to putting this Generator in service....

Review from westinghouse.com
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Jan 20, 2023
Manecave#7
4 out of 5 stars review

Good starter

I unboxed it, I put The wheels on and then it started right up. I started it with gas then I started it with the propane then I paired the remote starter pad pretty easy right now I'm looking forward to using it for power outage and recreational purposes.

Review from westinghouse.com
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Oct 8, 2022
GW@UT
5 out of 5 stars review

Westinghouse WGen9500 Generator Peace of Mind

I already owned a smaller 4300 Dual Fuel Generator but never felt adequately covered in case of emergency power outage with it. I have 2 full size refrigerators and a freezer and always feared spoilage if prolonged outages. With the WG9500DF I do not worry and additionally I will have enough power to use my MIG 175 Welder away from home on occasion. When unboxed all was there, and the remote battery start feature is a plus. Installing the wheels was an easy operation after lifting up a bit and resting it of wooden block. Not the quietest but far from the worse.

Review from westinghouse.com
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