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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 2,021-2,030 of 25,583 reviews
Jan 15, 2022
Garden76
5 out of 5 stars review

Easy start for everyone

We purchased this generator a little over two years ago and it is great. We live rurally in a location that often loses power and we love that the duel fuel option allows less frequent trips to refuel during extended outages. It's also just as easy to start/run for me (small woman) as it is for my husband.

Review from westinghouse.com
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Jun 26, 2022
CJinFL
5 out of 5 stars review

This is the perfect generator

This purchase was made for my 83 year-old mom who lives in Florida, where hurricanes and power outages are an every-summer thing. Not only is it a good generator, but the pushbutton start is the perfect option for Mom. I'm also happy that it can run on either gas or propane. Very happy with this purchase and the bargain for the price.

Review from westinghouse.com
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Jul 30, 2024
TommyGunn
5 out of 5 stars review

Power House

The Westinghouse WGen9500DF is an outstanding generator! With dual fuel capability, it offers great flexibility and delivers impressive power at 12,500 peak surge watts and 9,500 running watts. The electric start is convenient, and the user-friendly control panel makes operation easy. It's reliable, durable, and quieter than expected. Perfect for home backup or job sites. Highly recommended!

Review from westinghouse.com
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Aug 16, 2020
Slugger 06
5 out of 5 stars review

Everything we need and more

Looked at many generators. Living on the gulf coast of Flordia we needed a good powerful one. This 9500 has everything we need. Set up a breeze with very easy to understand directions. Got it delivered at noon unpacked and had it running by 1:30. First generator we ever owned and looks like we got a good one.

Review from westinghouse.com
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Jul 19, 2024
JakeInKhakis
5 out of 5 stars review

Well built, great layout, easy to service!!

Been testing it for a month now in prep for the 2024 storm season in FLA. Started first time on the pull starter and both the electric start and the key fob remote also worked first time. Electrical output is clean and consistent on the DVO meter readinga. Have yet to try the dual fuel feature but very pleased with the performance of the unit thus far. Service points are easy to access and the consumable parts are easy to source. I especially like the spec sheet/quick reference chart that comes with the unit. The compact footprint, solid wheels and easy stow handle make tucking it away for storage easy. We feel very prepared for this year's storm season.

Review from westinghouse.com
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Feb 6, 2024
Digking
5 out of 5 stars review

Love the easy setup right out of the box

Bought this generator to eventually run our entire tiny home. Love the remote start/stop feature. Had to use it due to a power outage in the first two weeks of buying it. It was exactly what we needed and did a great job with no issues. Love this generator!

Review from westinghouse.com
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Dec 16, 2022
Tusk B
1 out of 5 stars review

Wont Start

I hate writing this because my last gen same model worked fine with no problems. Received the Gen today it will not start. Talked to tec support first person was no help. Called back after loosing the connection. This time they wrote up a ticket and said a tec will call be back at some time. I just don't know when that will be

Review from westinghouse.com
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reply from Customer Care

We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.

Sep 2, 2021
Clewis59
5 out of 5 stars review

BEST REVIEWS

We have been looking for a generator for quite some time. I did a lot of research, and time after time this Westinghouse generator had the best overall reviews. It arrived today, way before the expected delivery date of 9/20. Easy assembly. Now we are ready for whatever comes, and it comes often in rural central Texas.

Review from westinghouse.com
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Dec 22, 2021
RajeshT
1 out of 5 stars review

Generator won't start out of the box

I assembled this duel fuel generator 9500DF as per manual, connected battery cable, hooked propane tank, no load or any appliances hooked, battery is full, and with start button it's just trying to fire up but won't work. I can hear 3-4 clicking sounds but nothing after that. I don't want to put gasoline yet in case it's bad unit and i have to return it. The pull cord is locked and won't pull at all; looks like engine is locked. Opened a case with Westinghouse; if they can't help on this brand new machine I will return it.

Review from westinghouse.com
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Jul 29, 2021
GotPower
5 out of 5 stars review

Great Generator

Now that generators are coming back in stock. Made the decision to never be stuck in the situation again like the Texas snow storm of 2021, plus the coming rolling blackouts. Could probably run the whole house, I just have it wired to keep 3 bedrooms lit. Got lights, AC/heat, Internet, and whatever needs charging. The DF is a bonus, no worry about bad gas, just hookup the propane and press the button.

Review from westinghouse.com
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