Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,097)
  3. 3 stars1% (282)
  4. 2 stars0% (82)
  5. 1 star1% (191)

Member photos

  • +71 images
Sort by |
Showing 2,021-2,030 of 25,673 reviews
Sep 1, 2021
Acfd221
4 out of 5 stars review

So far great generator

After careful research we decided to go with this generator to hook in to power our home during power loss. Compared to similar generators we felt the price was reasonable. The set up was quick and easy. (Other than I was an idiot and did not open the fuel petcock when we first tried to start it). The generator fired right up! We love the versatility between gas and propane. We live in Florida so now its just sitting back and waiting for a power outage to see the overall performance. We are confident with the reviews researched and what we have seen so far, the generator will perform as expected. The only reason we did not give a five star was we have not put the generator through the ringer……..yet.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 10, 2023
Gene631
5 out of 5 stars review

Westinghouse 9500 generator

I bought this generator because I live in an area that has regular hurricane concerns. I haven't had a chance to use it yet, I was told I'd get a free cover if I left a review so I am. I will update the review as soon as I get to use the unit. It came in great condition with the hook up for propane and oil for the engine as well as wheels to transport it. I like that it comes with electric and remote start. The machine did have many glowing reviews already so hopefully I'll give it another.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 10, 2024
Jeff1962
5 out of 5 stars review

Perfect Size Generator for Power Outages

I bought this generator after a 4 day power outage after hurricane Helene. Not having a generator caused us to lose refrigerator contents and partial freezer contents. Living on the coast a generator is a neccesity with the frequent storms and high winds. The power will go out and be off for hours or for days. The purchase of a generator helps insure loss of food and keeps the AC running in the summer heat & humidity. The 9500/12500 size Westinghouse generator will run on dual fuel which is a life saver during extended outage. Gas stations can’t dispense gas without power, so the dual fuel can save you a lot of frustration. Westinghouse was my choice because of their high rating & reputation.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 10, 2020
Daubie
5 out of 5 stars review

Initial run

Couple of items during setup worth mentioning for future owners. First, the oil supplied is 1.16 liters which the tag says is the capacity. After putting oil in and checking level it was below the level for operation as shown in the owners manual. I added more until mid way in the operation range, didn’t measure how much but probably closer to 1.4 liter total. Second item was the owners manual tells you to connect the battery cables but were already connected? What it didn’t tell you was the cables have a modular plug which is tie wrapped and tucked up under the sheet metal so not obvious. Only after a no start and beginning to troubleshoot did I find the connection. Started on propane for initial run, fired up after a few turns and ran smooth. Plugged in a space heater to check for picking up load and all is well. Did not test 240V connection, still need to install my transfer switch then give it a try to see how well it carries bigger loads. So far meets my expectations.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Nov 10, 2020
Anonymous
5 out of 5 stars review

Nice looking unit

Just purchased this unit to replace a 15 yr old unit. Hope this one holds up as well as it did. So far am very happy with my purchase... Easy assembly and cranked right away. Not really thrilled about the GFCI 120 plugs because they trip when I try to back feed through my house plugs, but I'm sure this is a new safety feature. Plan to have a 240 connection hooked up to my fuse panel to run whole house anyway. Anxious to see how well it will perform, as living in Louisiana we experience frequent power outages during hurricane season.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 21, 2024
nesco1
5 out of 5 stars review

Easy to use and maintain, powerful

Bought this generator due to a snowstorm in Houston about 2 years ago. I did not use it as I had no need to. Then Hurricane Beryl hit and we were without power for 5 days, but this generator provided power to my home with the special connector and my neighbors on both sides ran power cords to it as well. I got us through the 5 days especially with the heat advisories in effect and humidity.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 20, 2021
corn5662
5 out of 5 stars review

Great features

I bought this item in June 2021. It shipped without damage and the instructions and features are well written and easily understood. If I had a complaint it would be the time it took to arrive at my home. I ordered the product June 8, 2021 but it did not arrive until July 16, 2021. (no biggy though)

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 2, 2023
Spike221
5 out of 5 stars review

Awesome Generator!

We just came out of a 3 day power outage in 90 degree heat. We have a small 3000w inverter that we used to keep the fridge and freezer going but we melted in the heat. This is going to be a life saver. We watched numerous videos, read tons of reviews and couldn't find any cons to this unit. We just got it today, synced the remote which it fired on the first press. I have friends that paid much more for less power with Dewalt or Champion and one friend that has the same unit and raved about it. And it was on a job site my son worked on and he said it worked fantastic. You can't beat the price for this much power. I am very excited and happy with this purchase!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Nov 11, 2020
Nathan247
4 out of 5 stars review

Great Generator!

We bought this recently, and while we will be using it heavily at the end of the month we have just started it up. It took quite a few tries to get it started the first time, which caused us to think it was either broken or we missed a step. But after letting it try the battery (one-touch) start for 5 minutes it fired up and ran like a champ. I think they should leave a notice somewhere that this might occur and not to worry to make customers feel better or prevent returns. That said, other than having to buy an adapter to cover the 4-prong locking 30 Amp to a standard 3-prong camper 30 Amp it has a lot of great features. We were able to run the a 50-amp camper with the air cranked up no problem. The switch between propane and gas is so easily and seamless since you don't have to turn it off to do it. I hardly noticed it changed over since it didn't break a sweat. I do wish it was a little bit quieter, but for the power you get and the price (compared to an inverter which can be quieter at sometimes DOUBLE the price) I really cannot complain too much. Overall, a great purchase and we look forward to hopefully MANY years to come.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 30, 2022
Root Cause
5 out of 5 stars review

Impressive generator, everything I wanted

I have owned several generators including Onan and this is the best. We ran out of gas in the Southeast last May. Dual fuel eliminated that problem. The key FOB makes it easy to start/stop from inside the house. This will run our house for a lot less than a Generac. I could not be more pleased with the purchase.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100