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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 1,641-1,650 of 25,583 reviews
Feb 12, 2025
StuBeDoBeDoo
5 out of 5 stars review

My first generator

I've moved to a new home that may have extended power outages, so I had my electrician wire te house for a generator and I purchased this one. It powers my furnace, well pump, refrigerator and some lights. I like that it uses propane. It weighs 212 pounds so it took some work to get it out of my car! Ii is easy to move after you add the tires. I found the instructions clunky. How many times do they have to tell you not to run it inside! I appreciated that my electrician was here to help me understand the instructions. I also had to call the 800 # for clarification on what the instructions were saying. They were helpful and I appreciated that a human being answered!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 7, 2021
HtownMtbiker13
5 out of 5 stars review

Home Backup Option

Just bought this generator for home backup in prep for hurricane season this year. Been thru too many storms without power. Got this generator for the features, wattage output, reputation of Westinghouse, and price point. Will definitely help running key items around the house. Hooking it up thru a manual transfer switch to avoid the hassle of extension cords running everywhere. Decided on a portable generator as it was a more economical option to a whole home generator, and it can travel with us if we move.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 28, 2021
D&DM
4 out of 5 stars review

So far so good

Just received this about a week ago and so far so good. Looked good upon arrival, registration was simple, and service was no problem when I found one minor part missing from the box, they shipped it to me and it arrived in 4-5 days. Started it today for the first time and added refrigeration and heat coil loads without a problem using propane. I'll wait for first storm to be forecast before I load with gasoline but I would not expect any problems. Will post again if any problems occur, or to upgrade after a few extended periods of use.

Review from westinghouse.com
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Sep 8, 2023
coach115
5 out of 5 stars review

Plenty of features!

After researching several models, this generator has the most features for the money spent. I needed dual fuel, electric start, and known quality - I got all three with this unit. Hopefully, I won't need this generator (intended for Hurricane/storm use), but I feel confident I won't be "in the dark" with this one!

Review from westinghouse.com
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Sep 13, 2021
Ryan F
5 out of 5 stars review

Wow! Great Customer Experience!!

Delivery to our remote home was right to the driveway! The setup out of the box was very easy - just attaching the feet and wheels. It is VERY heavy (as expected) so a dolly may be helpful. All I had to do was add the provided oil, gas, connect the battery cables, turn on the fuel switch, and here's the part that blew my mind . . . it started on the first push of the start button!! Wow, I thought I'd probably need to wear myself out on the pull start for a few minutes, but not to be. Super simple!

Review from westinghouse.com
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Oct 2, 2021
WOWser
5 out of 5 stars review

Greatest features

I purchased this unit to replace a smaller generator. I picked this model for the choice of either gas or propane. I am very pleased with the ease of setup and this generator will provide enough wattage to run all house appliances and also my shop needs.

Review from westinghouse.com
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Jul 21, 2024
Jamestheman1994
5 out of 5 stars review

Started right up without hassle

Bought this a few days ago during an power outage, haven’t got to use it during an outage yet but the next one I will be prepared, I am doing a low load break in of the engine for 5 hours and oil change but the generator started without hesitation with the push start system, only hassle was rolling it in garage where I wanted it.

Review from westinghouse.com
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Nov 8, 2021
HowieA
4 out of 5 stars review

Easy Startup

I bought this a few days ago and followed directions and start was very easy. Hooked up a portable fan and ran for 30 minutes. I plan on running this generator every month for 30 minutes as it will be used for home backup if and when the power goes out.

Review from westinghouse.com
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Oct 30, 2021
Karen54
5 out of 5 stars review

Easy to assemble & operate!

Bought this generator to replace one used as backup to the solar system at our mountain cabin. Easy to assemble & hook up. No problem pairing the remote starter. Did require the propane company to install a step down regulator on our 1000 gal tank to obtain the correct pressure. Runs like a champ and powers the entire cabin without a problem. Is surprisingly quiet for a generator this big. The ability to start the generator from the cabin when it's raining or snowing is a fantastic feature.

Review from westinghouse.com
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Aug 23, 2020
Fishead3
5 out of 5 stars review

Very satisfied so far!

I just finished setting up this generator an hour ago. The minimal assembly was a breeze. Time from in the box to running was appx. 30 minutes. Packaging to discard was minimal as well. Great looking machine and surprisingly quiet. Remote start and 50 amp connection are just what I was looking for. I do not want to loose power but now we are ready.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100