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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,097)
  3. 3 stars1% (282)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 1,621-1,630 of 25,670 reviews
Dec 21, 2021
kansasbadger
5 out of 5 stars review

Ease of operation

I just bought my WGen9500DF generator after a lot research and comparisons. After reading the manual it was easy to locate all of features that it offers. Every thing is easy to read and the operating panel is well laid out. The easy start system with its auto choke and repeat starter up to 3 times if it does not fire the 1st time.

Review from westinghouse.com
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Aug 21, 2021
goofee99
5 out of 5 stars review

Hurricane season

Runs good and i like the propane/ gas fuel option. I did notice when putting on the front feet, the underside of the bottom had numerous scrapes. The packaging was fine but it looks like whenever it was being assembled, the worker drug it around. I live in a high humidity area so ill have to it hit with some spray paint so it wont rust

Review from westinghouse.com
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Dec 13, 2022
revmark
5 out of 5 stars review

So far so good

I recently purchased the Westinghouse WGen9500df. after following the instructions, filling it with gasoline and oil, and pairing the remote (which was pretty straight forward) It started up promptly and ran for 4 hours as part of the 5 hour break in period without a problem

Review from westinghouse.com
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Jun 15, 2022
Steve26
5 out of 5 stars review

Great Product

I bought this model because I live out in the country and need to power my essential items when the power goes out. This unit has plenty of power, with a 50A plug, and can run all of the items I need. I'll be connecting it to a 50A transfer switch soon. I like the remote start feature, and it also starts very easily with a single pull of the manual pull start. Very happy with this unit.

Review from westinghouse.com
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Nov 22, 2021
J Boy
5 out of 5 stars review

Fantastic Product

I bought this product November 2nd and was told that delivery would be early December. To my delighted surprise, I received delivery November 17th. Delivery was complete with no missing parts. Instruction manual as easy to follow. Assembly was minimal ....... two wheels and two leg supports. Set up was easy and straight forward with no questions. I'll be using this generator with a transfer switch connecting to my electrical panel. The push button start is definitely a tremendous feature. This generator is ideal for my situation and am very satisfied with my decision to purchase it over other generators I was considering.

Review from westinghouse.com
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Dec 5, 2022
Gene22
5 out of 5 stars review

Powerful easy to use Generator

Bought this a month ago (after hurricane Ian) the setup was easy started up quickly and produces a lot of power. Not as loud as i had expected. Was delivered quickly with no issues. Included oil, wrench and everything to run on both Gas and Propane. Very please with purchase

Review from westinghouse.com
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Dec 22, 2022
Crash
5 out of 5 stars review

What we needed

So we bought this to replace our Champion since we needed something a little bigger and able to run on propane. Was hoping to not need it any time soon--but a week after we got it and I got it setup we lost power. It handled our needs quite well but I still have some things to iron out regarding the propane and an icing issue (nothing to do with the generator itself). Even though it stalled after about 6 hours of running I am still very happy with the purchase..

Review from westinghouse.com
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Feb 14, 2023
Sparky1
5 out of 5 stars review

WGen9500DFc

Soon after generator was delivered I hooked it up to propane and filled with oil. Took 1.5 quarts (there was a 1 quart bottle included with generator need to buy the other 1/2 quart). Generator fired up and generated electricity. Hope it will have good longevity.

Review from westinghouse.com
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Jun 21, 2024
Juan75052
1 out of 5 stars review

Did not work!!

I bought this generator a little over a month ago, power went out in my moms house attempted to use it for the first time and motor was locked, power cord did not let me pull it, as well as the push to start option did not work. Followed all instructions of manual. Been trying to use the warranty for over a month but still have not been assisted with getting generator fix/replaced!

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse

Mar 28, 2021
ABuchan
5 out of 5 stars review

Great Purchase

This gives me peace of mind living on the unstable Texas power grid. Dual fuel is even better, as there have been gasoline shortages too. Delivery was smooth and on-time. Unboxing and assembly was uneventful. And the 9500DF starts up reliably and the noise level is bearable. Highly recommended.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100