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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 1,391-1,400 of 25,580 reviews
Mar 13, 2022
questionmark
5 out of 5 stars review

So far so good, but check the air filter

I've only had chance to run this generator for an hour, not even broken in but so far I'm very impressed. I like that it can run on propane and indeed it started right up on the fuel. Its my first ever generator so I don't have much to compare to but I connected my hedge trimmer and shop vac and the generator barely noticed. This unit is pretty loud I guess would be my biggest complaint, cause got to have at least one... :-) When it gets to final location I'll be trying to position in some way to try and further attenuate....? Will see. I'm also a little bummed that the propane high altitude kit is not available till next month but this unit for emergency power and I know I could run if I had to. Last I'll just comment that I don't remember it being in the start up notes but be sure to inspect the air filter. The outer coarse filter had not been properly installed on mine, was off center and so would not have filtered properly, and would have affect fuel air mixture so I'm glad I caught it. A little water and some time and then a clothing steamer and i got the filter to pretty much return to shape.. I wouldn't let affect any purchasing decision.

Review from westinghouse.com
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Mar 12, 2021
Charlieclyde
5 out of 5 stars review

This machine is a BEAST!

I bought this after our power was out for 2 days due to the Winter Storm. We do not want to go through that again! Although it is not powerful enough to power the whole house, it will power what we really need - lights, AC, water heater, washing machine, dryer, portable heaters, refrigerator, freezer and even an RV. We now have peace of mind whenever our electricity goes out, we have this great machine to rely on!

Review from westinghouse.com
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Jun 30, 2024
Zebra86
5 out of 5 stars review

Dual fuel generator

My bride bought this for us as replacement for a Durimax that never really worked. Westinghouse generator was easy to set up, starts easily. Easy to switch fuel source. No concern when next hurricane visits South Texas, we are ready. We can run almost every device in house including AC. Excellent priduct

Review from westinghouse.com
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Dec 2, 2021
Steve3
5 out of 5 stars review

Perfect Generator

This is the perfect generator, easy set up. It comes with the tools you need to install the feet, special oil funnel, didn't spill a drop, and a spark plug wrench. The instruction manual is easy to follow. I connected the propane tank, pressed the remote start and it started on the first try.

Review from westinghouse.com
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May 11, 2022
HenryB35
5 out of 5 stars review

Great Features and Easy setup

I bought this in anticipation of hurricane season and so far on my test runs it has performed flawlessly and effortlessly. The push start is fantastic and even has manual choke and pull start for backup which is a huge plus in my book. Runs everything I have hooked up to my transfer switch with ease. Still need to run it for full day to see what kind of run time I will get on full tank of propane.

Review from westinghouse.com
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Jun 3, 2024
ChefAaron
5 out of 5 stars review

Great generator

Tired of being without power no matter the season, I picked this one for Load size and previous reviews. It arrived fast and setup was easy. Fired up immediately. Love the remote start!! Be bonus is the dual fuel...I always have propane. Combined with cleaner running, this is the generator to get!

Review from westinghouse.com
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Sep 1, 2021
Roberto Fragoso
5 out of 5 stars review

Great Generator

The product arrived on time in very good condition. I did a good amount of searching and this generator has what I need to power my house including the AC of 3.5 Tons according to the specs, will be testing it and might be adding further comments. I bought this generator a few days ago. Will be testing it within the next week.

Review from westinghouse.com
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Mar 20, 2021
Mr. Bill52
5 out of 5 stars review

Easy to order and received all ordered items

The item we ordered was matched to the research done by myself. All support items arrived prior to scheduled date of delivery. The "Only" issue was the having to track down the local delivery company from the LTL carrier. 48 hours later and I had to pickup at their dock. No fork truck marks, open to check condition, and now resides "AT the House".

Review from westinghouse.com
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Sep 17, 2021
RegularJoeButMyNameIsntJo
5 out of 5 stars review

Nice generator

Out of the box two of the mounts/vibration absorbers connected to the the frame were barely on. Had to tighten them up. No problem, easy fix as I’m already installing the feet. Of course this made me feel like I needed to check every single bolt and nut afterwards lol but everything was good. i was worried about the higher thd (23%) and “sensitive electronics” but no issues have arisen as a result. Love that this is one of the more fuel efficient generators out there. I use the 50amp outlet to an inlet box installed outside my house with interlock on breaker box so as not to back feed etc….powers my furnace, fridge, lights etc… just don’t use stuff like your oven, blow dryers, laundry dryers… you know… things that make electrical heat. my wife is mad about all the upfront costs of the entire set up (electrical install costs, generator, propane (because propane stores forever as long tank integrity is still good vs 6months for gasoline plus in large scale outages everybody wants gasoline), cable) but she can thank me later when the next derecho hits or other abnormally long interruption in power

Review from westinghouse.com
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Nov 16, 2022
Springy
5 out of 5 stars review

Initial impressions and set up

I purchased the WGen9500DF at the beginning of September, the package arrived undamaged and complete. The generator looks great. Assembly was straight forward. The problems I have read that other people had just needed a little forethought to avoid. The one thing I do agree with others on is that the oil supplied with the product is not enough. I had to add more to bring the oil level up to between the marks on the dipstick. The generator fired up first time, performed changeover from one fuel to another without issue. After a few minutes it settled down to 242 V at 61.9 Hz. I was pleasantly surprised at how quiet this generator is. I followed the run in process over a period of days without any issues. One thing that I noticed on other reviews was people commenting on having 50 Amps available, this is not quite true, the main CB is rated for 38 Amps, the 50 Amps might be starting value. I have not had to use it in a power outage but as mentioned before there have been no issues during the run in period.

Review from westinghouse.com
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