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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 1,341-1,350 of 25,580 reviews
Mar 7, 2021
HtownMtbiker13
5 out of 5 stars review

Home Backup Option

Just bought this generator for home backup in prep for hurricane season this year. Been thru too many storms without power. Got this generator for the features, wattage output, reputation of Westinghouse, and price point. Will definitely help running key items around the house. Hooking it up thru a manual transfer switch to avoid the hassle of extension cords running everywhere. Decided on a portable generator as it was a more economical option to a whole home generator, and it can travel with us if we move.

Review from westinghouse.com
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Feb 1, 2025
Eddie Lee 78
5 out of 5 stars review

Great features, runs great and easy to start

I bought this in November 2024. After reading the manual I followed the instructions, and the machine fired up on the first try. It ran for about ten minutes and sounded great. Again I followed the instructions and and stopped the machine. It ran through the entire initial trial without any issues. As a matter of fact I called my electrician and had him come out and wire my house for a 50 amp outside svc connection. After he was finished, we fired the generator up and ran it for about 15 minutes under power and had no problems whatsoever. I think it is a quality machine and well built. Thank you!

Review from westinghouse.com
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Jan 3, 2023
Ronny1
5 out of 5 stars review

Staying Connected

After a power outage caused by vandalism and sabotage of 2 electrical substations in our community on December 3, 2022, I knew it was time to invest in a more efficient and convenient generator for me and my family. After researching many generators, I found the Westinghouse 125000/9500DF was what we needed. Two heat pumps, two hot water heaters, 2 refrigerators and a deep freeze, and other necessities…this generator will run everything we need. The dual fuel feature and electric start with a remote was a definite sell for us. Our electrician has everything connected and we are prepared for any outages in the future. I would definitely buy this again but also would recommend it to anyone. Thanks Westinghouse!

Review from westinghouse.com
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Nov 19, 2020
Russiet
4 out of 5 stars review

Fantastic, but...

You cannot use it as a standby generator. The RUN switch cannot be left in the run position with the motor off. If you do, the battery will run down. In the run position I'm told that a trickle charger should not be used. The big reason why I bought this was to avoid having to trudge outside in the middle of as snow storm to get it started. Granted, it then is just the flick of a switch and a push of a button, but I'm telling you, the snow and ice storms around here will require full winter garb before getting to the generator. On top of that, I'm recently disabled, leaving my wife to this task. Both she & I thought it was going to be started from inside. Major disappointment. Theoretically, I could hard wire a leg of the run switch to inside the house. Then I could control it all from inside. But, I'm sure Westinghouse will consider this a violation of sorts, and void the warranty. I'm having an electrician out to the house to get his opinion. What it comes down to is this: Why have a remote start key fob if you need to go to the generator first in order to use it? Now the good stuff. Once it's running and hooked into our transfer switch, it powers along without a hiccup. Well pump comes on, and the motor doesn't even hint at strain. The unit, for its weight, is relatively easy to roll around. Controls, outside of above mentioned obstacles, are well laid out and easy to understand. Dual Fuel. Ahhhh, very nice. In the future I will be running on a dedicated propane tank, but for now I'm on gasoline. The same electrician will be installing a service interrupt automatic transfer switch to replace my manual transfer switch. This is going to be great, once I figure a way around the fact that this generator can't be left in the power-up ready position. It is not a stand-by generator if you have to stand by it to make it run. What good is a remote start remote start if you have to walk to the generator first?. I'd like to see any one argue against that if you were in my shape. I can barely walk at this point.

Review from westinghouse.com
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Dec 14, 2022
Bud J
5 out of 5 stars review

Great Generator

Last year, I recently moved to a new state (rural) and was soon greeted with a freak snow storm that left me without power for 4 days. After doing a lot of research, I decided on this Gen. Currently I am just using a 30 amp cord to the house but will eventually have an electrician hook it up to my main panel. It was easy to move and to start. I’m 67 and I was able to wheel this about a 100 yards to it’s final place. Since power outages are unpredictable, I did not want the possible carb problems with using gasoline and sitting for long periods of time so am using propane. Initial run tests were easy and went off beautifully. I really like the remote start since I can start the Gen from my house if I want too. This is a nice feature to have. Very well built Gen and now have piece of mind if I ever lose power again.

Review from westinghouse.com
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Nov 12, 2024
Sean007
5 out of 5 stars review

Great Generator

Great generator, super powerful, and dependable. I used this while building a shop as full-time power, and it never missed a beat. Now I will use it for power outages and other high-output jobs. You will not be disappointed with the generator. If you are looking for a generator of this size, buy it now. 

Review from westinghouse.com
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Apr 24, 2021
mike7
5 out of 5 stars review

THIS IS A WORK HORSE READY TO PERFORM

I bought this generator in March 2021 and have been waiting since October of last year for it to come in stock. The features and specs will be enough to supply us power in an emergency situation, which in the area I live is often. We have ice and wind storms that frequently knock the power grid out, causing us to loose our food supply. This generator will supply our home with an added security not to be 100% reliable on Duke Energy.

Review from westinghouse.com
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Apr 26, 2021
Hunterav8r
5 out of 5 stars review

Great Generator!

I researched just about every portable, dual fuel, generator on the market and for what you get for the price, you just can’t beat this thing. The minor details, such as the included batter charger, the battery charger port on the front panel, the remote start, metal fuel tank, covers on the outlets, and so much more. It cranked up and ran great, the first time I cranked it up. The remote was already paired, I was running my entire home without it even missing a beat.

Review from westinghouse.com
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Mar 7, 2021
Harborflyboy
5 out of 5 stars review

Starts easily!

I bought this generator to replace a 20 year old Onan portable generator I use for back up power to my house. I run off propane so I don't have to worry about gasoline going bad or the carburetor gumming up. I got it out of the box. filled up the oil, connected the propane line and turned on the propane tank. I tried the remote control first and it started right up on the second try and ran it to get warm then stopped it with the remote. Waited a few minutes then tried starting it with the start button on front panel and it started right up. Let it run a few minutes then stopped it with the front panel start/stop button. I am impressed with its performance right out of the box. The remote is a nice feature too.

Review from westinghouse.com
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Aug 1, 2024
CAPE CORAL FISHING
5 out of 5 stars review

12,500 / 9,500 WATT DUAL FUEL PORTABLE GENERATOR

This Generator was very easy to work with, after filling the engine with oil and the Nice 6 gallon fuel tank with "premium" fuel, it took seconds to start almost a Year later I start it weekly and runs Great! Still have not had to use it after a Florida Storm...LETS KEEP IT THAT WAY!

Review from westinghouse.com
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