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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 1,261-1,270 of 25,580 reviews
Dec 29, 2022
Danotheman
5 out of 5 stars review

Excellent Quality Generator

I recently purchased this generator for backup power to my home. It started up immediately and ran perfectly with gas and propane. It comes with a 30 and a 50 watt plug in. I tested it today with the 30 amp and it powered all the appliances in my home including two refrigerators, well pump, gas heater, multiple lights and televisions. Nice to have the 50 watt but don't think I will need it.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 3, 2023
GP60
3 out of 5 stars review

Arrived with damaged packaging and dents.

Arrived with damaged packaging and dents to control panel and generator cover on end. Removed cover inspected for damage to wires and repaired cover Added oil and fresh gas to generator. Opened gas valve, several attempts to start were unsuccessful. Started up after a shot of starting fluid and ran without any problems for 1 hour. Shut down and changed oil for rest of break in period. Packaging could be much better, will update after rest of break in and if I receive the generator cover as advertised in the paper work included with product for doing this review.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hello, Thank you for your purchase! We genuinely regret that your product arrived with shipping-related damage. Your feedback is invaluable to us, as it helps us improve our processes and prevent such issues in the future. Please don't hesitate to contact us at your earliest convenience, either through email at support@wpowereq.com or by calling 1-855-944-3571. Our dedicated team is ready to provide you with prompt assistance and resolve any concerns you may have. Thanks, Sydney, Westinghouse

Feb 1, 2021
GAW88
5 out of 5 stars review

Really solid machine

I just received my new generator and I am very pleased with my purchase. This thing is built like a tank! I did a lot of research before purchasing the generator, and saw plenty of less expensive options, however none could match the quality, adaptability (dual fuel) , and affordability of this model. It was difficult to find one available for purchase, but after our last power outages I didn't want to be caught off guard again. I'm very pleased one became available.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Dec 22, 2022
terrysoasis
5 out of 5 stars review

Best power:price ratio

I love everything about this generator. The fact that it runs on gas or LP was the primary feature I was looking for. No more gummed up carburetor from leaving gas in the system. Runs clean on propane. Another awesome feature is that it has a 50 Amp and 30 Amp 240V receptacle along with the normal 120v outlets. Being able to remote start with a fob is convenient and the huge 6.6 gallon tank makes for extended run times without the need to refuel. I was happily surprised to find a battery charger included to maintain the onboard battery used to start the generator. For the money I don't think there is a better generator out there!

Review from westinghouse.com
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Jul 8, 2021
TLRanch
5 out of 5 stars review

Great flexibility

I purchased this generator to supply power to our two livestock water wells during power outages. With hundreds of head of livestock, we cannot be without water for any period of time. The remote start allows me to keep power so water flows, as well as supply heat to the pump houses during freezing weather. Duel fuel allows me to keep the generator running because we store gasoline and propane and are not dependent on deliveries during bad weather events. Portability is essential.

Review from westinghouse.com
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Aug 8, 2020
win2020
5 out of 5 stars review

Worked like a champ right out of the box!!

I bought this Wgen9500DF generator as a prevented measure for upcoming hurries as I live in Florida. I chose this product based on previous reviews of its ease to start, dual fuel option, and best extra feature a start key fob. It did not disappoint, and started right up after putting ton the oil, connecting the battery connections and adding fuel (I used the propane option). Very happy with is product and recommend it to anyone looking for a reliable quick start, no hassle portable generator!!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 17, 2024
bmason1721
5 out of 5 stars review

WGEN9500DF

Arrived in great condition. Setup by myself took max. 30 minutes. Startup on 2nd try. Runs quiet compared to my last generator. Powered AC, 2 refrigerators, TV, Lights, 2 Computers & a Ipad. Quality built, easy to move around. Highly recommend this unit!

Review from westinghouse.com
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Feb 19, 2021
Dark Dave
5 out of 5 stars review

Better safe than sorry..

Even though I haven't had to depend on it, I am so glad I made this purchase a couple months ago especially with so many people experiencing power outages this winter. The electrician that I had install a transfer switch to the house's electrical system had nothing but good things to say, which made me feel comfortable that I made a great purchase.

Review from westinghouse.com
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Jan 5, 2024
Pelk721
5 out of 5 stars review

Setting it up new

Very easy to set up. Wheels and feet took about 5 minutes to install. Added the engine oil, and the amount provided is questionable. I put in the quart and it didn’t move up the dipstick very far. The product seems to be well built and all reviews I have read are favorable. I also have a friend with the same model and he says it runs great. He just used it a couple weeks ago for three days straight after a huge wind and rain storm

Review from westinghouse.com
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Jul 12, 2022
Rob5027
5 out of 5 stars review

Great Generator!!!’

I bought this cause we had a power outage. I do not regret this purchase at all. Once unboxed and topped up with oil the generator fired right up on the electric start feature. We ran this unit a total of 50 hrs straight, only stopping it to do the first oil change. It performed flawless and the owners manual explains very well on how to maintain the unit and is extremely nice considering everyone is cheating out and making you look it up online.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100