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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.9K ratings25.7K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,112)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 1,021-1,030 of 25,797 reviews
Aug 2, 2023
Reviewer name: Charlie58
4 out of 5 stars
4 out of 5 stars review

Great, powerful portable generator

I bought this product in early July 2023, but due to a delay in delivery, I have only used it a few times. The battery would not start it when I first tried. I had to charge it with the battery charger that came with it which was easy to hookup. After it was charged it started easily and starts every time I push the electric start button. Also starts easily by using the remote fob. I tried using different power tools and it worked great. I think this generator is going to be reliable and cover all my needs.

Review from westinghouse.com
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Jan 31, 2023
Reviewer name: ahart05
4 out of 5 stars
4 out of 5 stars review

Worked well at first

I bought this and it it worked great out of the box, was not damaged, but after a few months it stopped working with gasoline. The fuel was fresh and had stabilizer in it. It still runs fine on propane, but the fuel selector switch appears to be the problem.

Review from westinghouse.com
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Aug 30, 2021
Reviewer name: Saltwatercc
5 out of 5 stars
5 out of 5 stars review

Nice features easy setup

I Purchased the Generator a few months ago, had to order online, due to the high demand it took a while to before it was delivered. opened up the box and setup the unit, easy to setup. Ran it on Propane for the initial Startup , ran real nice, very happy with the generator, love the Remote Start.

Review from westinghouse.com
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May 13, 2021
Reviewer name: M. Haas
5 out of 5 stars
5 out of 5 stars review

Great Experience

My Generator arrived when promised. Delivery driver was very professional and polite. Instructions are very well written and very understandable. Everything included with the generator was in the box. Installing the mounting feet and wheels was very easy. I plan to use synthetic oil, but have not added it to the engine yet. I plan to do that tomorrow, and run the generator on both gasoline and propane.

Review from westinghouse.com
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Jun 23, 2023
Reviewer name: 9500wichita
5 out of 5 stars
5 out of 5 stars review

Ready to run in 30 minutes

Bought this unit to work with generlink transfer system for standby power for our home. Packaged very well. Added oil. A bit of gas . After put on wheels and legs. Remote started. Fired up in about 5 seconds. Ran perfect. I was very pleased that it has a tool.kit and funnel for oil. Best was no damage or missing parts. And not made in china

Review from westinghouse.com
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Nov 9, 2024
Reviewer name: Brevard_Rob
5 out of 5 stars
5 out of 5 stars review

Everything I need to be prepared

I purchased this unit after reading popular mechanics and educating myself about different types of generators. Losing power for a week from Helene taught me a lot about what I need out of a generator. I had an electrician install an interlock switch and a 50 amp inlet box so I can use my existing breaker panel to choose circuits I need to run during an outage, such as the well pump. The instructions for the generator are easy to follow and the unit fired right up on propane. I like the ability to run on a propane and gasoline, although propane is my preferred fuel due to it running cleaner and storing better. My break in period is complete, and now I'm ready for the next outage!

Review from westinghouse.com
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Jul 26, 2025
Reviewer name: CapeTom
5 out of 5 stars
5 out of 5 stars review

Works Great So Far

I just received the generator this morning. I connected it to a tank of propane, connected the battery and it started right up. I used both the remote control and the push to start button. It has a pull cord but I haven't tried that yet. It also comes with a charger to keep the battery ready to go.

Review from westinghouse.com
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Jul 27, 2020
Reviewer name: Banjosteve
5 out of 5 stars
5 out of 5 stars review

Great Generator! Great Value for the money!

This generator is chock full of features-including a trickle charger, ability to run on propane or gasoline, has 30 and 50 amp outlets, auto chock, remote start and more. Plus, in my opinion, it is much quieter than my previous portable generator. My electrician installed an manual interlock system and we tested it out. Started my central air-28,500 BTUs with now problem. Also, started and ran my 50 gal. water heater with AC running-though he didn't recommend doing that due to energy usage concerns. He was very impressed with this generator's handling as we put it thru it's "paces" in turning breakers on and off. I hope I don't have to use it for a power outage, but I'm in Florida and this is supposed to be a really active hurricane season...so I have the peace of mind of knowing that I'm prepared- kind of like an insurance policy I hope Also, I have read about how hard it is to connect the 50amp cord to the outlet on the generator due to its proximity to the top of the wheel. Yes, I did need to use a little effort to get the cord to bend enough at the top of the wheel to allow for me to plug it in properly but I don't feel it took that much effort but I know it could be different for others. The one thing I am concerned about is that it's not supposed to be used in the rain. I wish that Westinghouse had an inexpensive way of housing the generator outside to protect it from the elements. However, I may have found a solution on YouTube for a DIY shelter...so we'll see. Regardless, my first impression, and I will only use the propane, is that this is a really substantial generator.

Review from westinghouse.com
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Aug 10, 2024
Reviewer name: Donjoe
5 out of 5 stars
5 out of 5 stars review

Great generator good capacity

I recently purchased a dual-fuel generator, and I’m really impressed with the flexibility it offers. I love that it has both gasoline and propane options, giving me more control over how I power my home during outages. I opted for a 40 lb propane tank, and it’s been a game-changer. It easily runs all my computer equipment and my 10,000 BTU portable AC unit, which keeps my master bedroom cool and comfortable throughout the night. The peace of mind knowing that I have reliable power with a fuel source that’s cleaner and easier to store is invaluable. This generator has truly enhanced my home’s preparedness, and I couldn’t be happier with my purchase!

Review from westinghouse.com
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Dec 28, 2021
Reviewer name: TonyN143
2 out of 5 stars
2 out of 5 stars review

Nice Generator Skeptical of the Quality

I was excited to get this generator, however while assembling I had trouble getting one of the wheels on as the wheel bracket is welded at an angle and makes it a tight fit as the wheel rubs on the Generator battery, not very happy about that. With the wheel angled like it is it make it very difficult to move around. Skeptical about the quality of the build.

Review from westinghouse.com
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