I recently purchased this generator after selling a larger Honda that I used to take camping. This generator is as quiet as any generator I have ever been around. The detailed electronic dash/panel has all connections you could possibly need including two USB ports.

Everything was there that I was looking for. Started easily and ran smoothly. One nick picky item: It would be nice to have a indicator on the float charger wall power supply or on the face of the control panel showing that the float charger is in operation.

We are using this on a 1974 40 ft Boatel Houseboat. It has enough juice for the AC, Fridge and even the 20 gallon water heater. When strapped to the swim platform you barely notice it running. I had one issue thus far where it would not start. I had to remove the maintenance panel and two 8mm hex screws to get another cover off of an air cleaner to get at the carburetor and manually flip the butterfly open on the automatic choke. Since then it has been fine. The battery and oil service doors fall of fairly easily when the machine is jarred where they simply do not fit tight enough. It's my opinion they should be tethered somehow. I called customer service to ask what if any protection the igen 4500 has in a case of overheating. They said they would look into it and call me right back with an answer. Six days since and still no call. I also received notice in the box that if I filled out this review I would get a free cover which I'll desperately need but after the fact I find out that they are completely out and sorry. I'll stick with it but at this point its a low 3 rating range. I would recommend it to a friend because of the great power at such low decibels - but caution them to beware.

Recieved generator with in 1 week of purchase. Which was quick due to factory shutting down due to the covid. Followed instructions accroding to the Westinghouse quick start manual. But the generator would not run right and would shutoff when any load was applied. Called technical support and was told I would revived a call within 24 to 48 hours. Hope this issue can get resolved quickly

I bought this for my fifth wheel for travel when power is not available. Very handy that I don't need a 30amp adapter and I don't have to mess with the choke like my other small generators I had, and I don't have to worry about paralleling 2 gens. This one has an awesome handle that comes out of the bottom in the front and I can move it easily by myself even through the gravel. I do need my husband to help me lift it on and off the rack on the back of my trailer but once it's there it stays there for the trip as it's around 110lbs. The remote start is great for early mornings when I want coffee but don't want to have to go out and pull start a couple of generators. It has remote start or push button start, auto choke so you don't have to mess with that, and if all else fails you can pull start it. Noise level is nice - quieter than my 2 small gens that I had paralleled even under load. The digital displays are nice for knowing just where you are at. Very happy with the purchase so far.

I am a mechanic and an electrician. The remote start/stop was (and is) very appealing. However, I feared a remote start meant an automatic choke that could fail. I read several accounts of others with the iGen4500 that, right out of the box, sputtered for a minute then stop, which meant shipping the genny to Westinghouse, and waiting 2-weeks without their genny. I wondered if these problems would be related to the automatic choke not working. Indeed, they were. Mine did the same thing. I went through the setup, started it, which sputtered for a minute then stopped. It was not going to restart. It sounded like the "automatic" choke was stuck closed. I opened up the side panel but didn't see anything that looked like a choke. Finally, I googled "iGen4500 choke problems". Score! Westinghouse had issued a service bulletin about this very issue. It showed how to manually move the choke (panel removal required), and presto -- it ran normally! The bulletin called this a temporary solution. "Step 2" was their "permanent solution", which required removing two more side panels (nearly 20 screws) and reattaching a harness that they predicted had become unconnected. Sure enough, it was disconnected. I reconnected it, buttoned it all back together, and now it works like it should. The connector makes a positive latch, so I don't believe this happened in shipping. No doubt it wasn't fully connected a the factory. This is the only reason I gave it 4 stars. Otherwise, I'm now happy. It is surprisingly quiet. Plenty of power for my Airstream. The remote works, Gauges are nice. Get one.

This unit was bought from a box stores site and delivery was supposed to be 5 days later. It ended up taking 13 days, but thats not on Westhinghouse and instead the shipping company's fault. Since arriving, we have been doing the break in period and its working great. We are going off grid for 8 days next week and that will be the true test, but if how its worked so far is any indication, it will be a flawless trip.

I BOUGHT IT FOR MY TRAVEL TRAILER. I LIKE THE REMOTE START, THE WHEELS AND HANDEL. IT RUNS 12,500 A/C & MICROWAVE AT THE SAME TIME. IT IS QUIET & I LIKE THE 30 A PLUG. THE AUTO CHOKE DOES NOT WORK! TO START IT YOU HAVE TO TAKE OFF THE SIDE PANEL & WITH A SCREW DRIVER CLOSE THE CHOKE.

We bought this to replace our last generator which was very loud. We ran both the generators to check the sound and it’s so quiet in comparison. Now we can actually hear our conversations over the sound and it’ll make loading due to the weight much easier. Can’t wait to get it out to our camping spot!

Very pleased with my iGen4500. Unlike a product I ordered from another vendor which was damaged on arrival, this arrived in perfect condition. Love the compact design and integrated towing handle and 3 ways to start it. All around great features and power for the size. Occupies a "sweet spot" for portability vs power.