Product is as described. Had issues with the auto choke function initially. Thankfully I found a service bulletin online. Seems the wiring can jar lose during shipment which affects the electronics. Fortunately I'm mechanically inclined and was able to reconnect the wiring following the service notice. Once done the gen works nicely. Would suggest this element of the equipment be modified to reduce shipping failure point.

The unit would not stay running upon receipt unless the fuel shutoff was nearly closed. Contacted the technical support line and created a case. However while waiting for a tech to call back, I found a service bulletin online for re-attaching a wiring harness that comes loose during shipment. Once I completed the repair, unit seems to work great. Sounds like this connector needs to be redesigned so it doesn't come loose.

So far I have had zero problems with this product, its heavy but that's required in order to produce wattage stated. The handle and wheels are a must, one of the reasons I went with Westinghouse. I like the design and noise reduction qualities. This unit is compact and I can tell it will be easily serviced when required air filter and oil changes are due. Westinghouse went above and beyond including a small tool kit and oil with funnel.

I bought this to power many necessary appliances in case of a power outage. This thing is well beyond anything I had looked at, truly a class of its own. My version only has the RV 30a & an Edison 20a. I do wish it had an additional Edsion circuit, but getting a breakout is not big deal. The thing that is most impressive to me is how quiet it is. I had a phone conversation 4 feet from this thing & the person on the other end did not realize I had the generator running. I could hear every word. Amazing for a generator this size. I also really appreciate the full service manual with a break out of the engine, in case I need to service it. My model also came with a charger port for the battery that plugs into the generator, so it is always ready to go when the power does go out.

Just purchased it have not use it much. I am comparing it to champion 4000 inverter generator. Which I liked a lot. Purchased this one because of good reviews. This has more features very easy to use and is even more quite. I have already recommend it to my brother.

Bought this generator for the off shore camping we do. It’s so quiet and starts right up. I love the remote so we can start it up right inside our trailer. Love that I don’t have to pull start it as my shoulder is messed up. We are really happy with this purchase.

I bought this a few weeks ago. Some folks mentioned a choke issue in reviews but I had zero problems. It started right up out of the box. I love the display panel and all the information it gives you plus the 30A hookup for my camper is fantastic!! My only complaint so far is that the oil drains into the case then drips out of a hole in the bottom. It's chambered in a way to keep oil from going everywhere so it's not a big deal, just not what I expected. Plus it's tight quarters in there! but everything seems to be accessed easily enough and what did I expect from an enclosed generator anyway?

Just opened it, added oil and fuel, plugged in battery, turned fuel lever and start rocker switch to on, pressed remote to start... VOILA! PERFECT...! Literally, less than ten minutes after un-boxing it I had a perfectly running generator that is QUIET! So excited... thank you W-house

This was probably the easiest startup of a new piece of equipment I have ever done. Put oil and gas in the generator and push the button on the key fob. It was that simple. It started immediately and ran great. I ran it at low speed on eco mode for one hour and then changed oil just as a safety precaution. I was impressed how quiet the thing ran. I hooked it up to our travel trailer via the rv outlet provided (No adapters necessary) and it worked great. I ran both refrigerators, the 13,500 air unit and lights and only pulled a max of 2.4k on the meter so there was plenty of power left. Great little machine so far!

I got this about 1 week ago took it out for the first time over the 4 of July it worked perfectly. Very quite and it ran my micro wave and air conditioning with no problem. Every one was jealous the only thing is it is 98 lb but I need one to do everything so it had to be that side very satisfied