We had problems starting the generator even though we had read the instructions. It stated oil and gas wasn't in the generator. However oil was and we got too much oil in it and had to take some out. In the package there was a container of oil which was not full. In fact the whole box was oily and so was the generator. Had to wipe everything down. Finally after couple of days we finally got it started and took it camping. 1st night it ran great and enough wattage to run AC, all lights on and microwave going. 2nd night had a problem having generator turn on and had to deal with the choke and got it running. After getting home no problem turning the generator on.

Great generator as long as it starts! Once you get the unit running, it works great and powers an rv with no issue. Runs quite and the remote start/stop is a nice feature. Waiting for a response from Westinghouse on what to do about the starting issue.

When I first opened the box, I observed one of the bolts that were used to hold the plastic sides on were stripped. I unfortunately ignored it. It seemed to run great, I thought it was awesome especially because of how quiet it ran. I also enjoyed that it came with a wireless key fob. Unfortunately, less then 6 months, one of the red lights illuminated and it showed that it was surging. it wouldn't start. It was only used to run a small chest freezer and a few LED lights here and there. its been in the shed ever since.

The wife and I just bought our first a new Travel Trailer. Graduated from a Tent Trailer. We needed a Generator that would not only meet the power needs of our trailer, but would be allowed within the National Parks. This Generator meets those needs as well as it's 1/3 the price of similar competitive models. I won't mention names but the initials are H and Y.... Right out of the box, I filled the oil, gas and connected the battery, started up on first pull, and the electric stat with remote. I am very please and would recommend Westinghouse's iGen line to all future Campers.

Like others leaving reviews..we bought the igen 4500 and happily received a igen 5000 . Fired right up! Runs great, just changed oil , found a cross threaded screw in the cover ,other than that, love my Genny ( hopefully someone from Westinghouse sees this for my free cover) still would recommend this generator with or without the cover

It runs a tiny bit rough, but I think after checking the spark plug next time out and with an ample 1/2 hour or so warming up it might smooth out. The manual was just OK, but I found a few things missing: Nowhere was it mentioned that the remote was clipped to the pull cord. I found that just by spending time with it up close for a bit. The included charger was also a bit of a mystery, but after examining the front panel for a while, I figured out it was to charge the starting battery when it's been sitting for a while - neat feature. Overall I'm happy this all worked out. No issues and it runs quiet and is even easy to move around.

Battery was not charged when received. Also did not find instructions on how to do the manual choke if necessary. It was an easy start after the battery was charged. Have not really used it as of yet, so so far so good. Will update once we have used it.

Recently purchased this unit. Upon initial start I had to manually choke the generator. I was aware there had been some trouble with the auto choke on these units. I did find the connecter on the auto choke was not plugged into the module. When that was fixed the generator has started and run flawlessly. It’s pretty quiet and runs everything need on my fifth wheel.

Straight out of the box, added oil, put in gas, connected battery. Hit the start button and it fired right up. Hooked it up to a variable load, my camper with AC set to turn on and off, it ran over 5 hours on one gallon of gas. Very quiet frome 100 feet away you can't hear it run. Also love the self stowing handle.

I’ve only used this iGen4500 once and it ran my AC with no problems. It only ramped up during start-up and then quieted back down. This was at 4500’. We’ll see how it does at 9000’ in a couple of weeks. I’d give it 5 stars if not for the pathetic way you have to drain the oil.