I had a BLAST putting this deck box together! OMG! Good directions, easy to,even when I didn't have one side panel right. I fixed it EASILY! The lid with the shocks it fabulous, especially in this blustery area at times. The parts for the lid were easy to work with, because the picture showed clearly where screws and bolts went! I had so much fun getting the metal parts onto the lid and attaching it to the box, and it works fabulously! It also has a nice place for a lock! The best thing is (and this is a girly thing) I DIDN'T BREAK A FINGERNAIL)! I put it together myself and it was fun!!! Amy

We bought this box about 5 years ago and over time the metal parts rusted. I was ready to buy a new one, but decided to contact Lifetime to see if I could and where I could purchase replacement parts. To my surprise the person in customer service replied to my e-mail the same day. I send him the information he requested. Within one day he informed me that they would send me the replacement parts. I really appreciate the help and quick response from Costumer Service, mostly Costumer Service Rep Ian. Thank you.

I was so exited when I saw the quality. It was so heavy and appeared to be a great product. First out with the instructions and away we go. Problem 1 there were hard pieces of dark plastic blocking the holes where you slide the sides down in 3 different holes np. My husband took those off because I couldn’t get them off as they were well attached. Easy next step insert sides, side 1 piece of cake problem 2 side 2 would not go into insert. My question should the insert be bigger or panel insert smaller so we took apart panel 1 and tried it as we all ready knew it was the right size. Doesn’t fit! Now I have a 130 gallon storage box sitting in my living room waiting for a new panel ffs can no body do any thing right anymore. Then we proceed to put the screws in place so I can finish it by myself when the panel comes. No indent for screws so they tend to go crooked. There are only 2 indents and those went in fine the rest were stressful. I have bought many unassembled items including bbqs and have never came a crossed such poor workmanship for such an expensive item. Pay more get more is not at all the case with this. The only reason I’m giving it 2 stars if for quality which I would say is a 5 star. Very disappointed!

Perfect size for all my outdoor cushions and pillows. It seems like it will keep my items safe and dry. I had to wait 2 months to receive as it was back-ordered, but the quality seems better so I was happy to wait. I am having trouble registering my product online, but otherwise I am happy.

I was skeptical after reading some of the reviews. I was pleasantly surprised It is easier to put together with 2 people due to its size. Take your time to fit the pieces together and it will be sturdy and waterproof. A very good product for the price. I would definitely recommend. I had it shipped to my home and took others advice on letting the plastic pieces warm up in the house before trying to put together. Would buy again!!

Pleased with the aspect of its being sturdy and waterproof (to store sports equipment, chair cushions, tablecloths) and able to be set more or less inconspicuously along the edge of the patio. We don't use it as a bench, but you're supposed to be able to. It can work as coffee table/hassock or as a surface to set things on if you're not opening and shutting it frequently. Price was quite reasonable. Came quickly and in good order.

We now own 4 of these storage boxes. We bought 2 in 2017 & they've been outside in the Florida sun & salt air & hurricanes 24/7 since. No surprise that recently, because of my failure to provide regular WD40 maintenance on the boxes metal components (Struts/screws/hinges), the elements won the corrosion battle. We purchased 2 more boxes for replacement (they look good, are capacious &, despite our failure to maintain them, are extremely resistant to harsh weather conditions. In fact, the exteriors look as good as they did on day one. On a lark, we contacted the customer service folks at Lifetime & asked them if replacement parts (Hinges/struts) were available to purchase. They responded by sending out new replacement parts, at no charge, to us. This enabled us to salvage the existing boxes to a like new condition. We highly recommend this product.

It was very hard to put together, we hammered it with rubber mallet and 2x4 and towels for protection and still it took an act of God to get this thing to connect. We are both strong and able people We are DIYers in our early 50s and this was a b!! Overall awesome product though, overpriced, but durable. The lifetime label fell off right out of the box. Slightly disappointing since youre paying extra for the name. However It is the best on the market! Recommending ONLY because theres nothing else to compare it to! The sun casts are cheaply made.

I bought a deck box about 3 years ago. My house is right by the ocean and gets sea spray during storms. The hinges rusted out on the box which was not unexpected. When I contacted the company to try to buy new hinges I explained the situation. They just replaced them for free no questions asked. This was unexpected and I was very pleased.

We ordered this to put on our new deck. I'll be honest...even though we knew the measurements, it's really big and roomy!!! Almost too big! But it's perfect for what we need-a place to put things when the weather is bad. The instructions were confusing at first because there were only pictures for most of the steps, but we were able to put it together in about a half hour. It's sturdy and will hopefully last for years. Be warned-it says you can use it for extra seating, but the limit is 250 pounds and the thing is big enough to easily seat two adults. But to keep the weight limit, an adult and a kid would be about it. It's also large enough to use as a serving area...throw on a tablecloth and set out your food. I think this was an excellent purchase and would buy it again!