Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage forMember photos









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Review and Zero Clearance Install Notes (no legs)
Members Mark Premier Split King Adjustable Base. Zero clearance installation. I have a have a King storage bed with a base that is partly wood slats and part finished wood. I need a Split King adjustable base that was zero clearance, or could be used with no legs. The Samsclub.com online description of the Members Mark Premier Split King Adjustable is out of date. It indicates it is not compatible with zero clearance, but the manufacturer has upgraded the design and verified for me that they are shipping a zero clearance model. In the attached photo you can see that the bed fits and works on a storage bed or a sleigh bed design. The split king is shipped as 2 twin XL units. Each with its own remote. My twin XL mattresses were not due to arrive for several days, so I used the included synch cable so either remote adjusts both sides in unison. When the split mattresses are installed, I will remove the synch cable between the frames and the beds will operate independently with their own remote. The shipment was in two boxes. Heavy at around 100lbs each, I was able to get them in the house and up the stairs myself by putting the box on edge and rolling them end over end. When I got the the hardwood floor, placing the box on a blanket and dragging the blanket worked great. Up a flight of stairs by placing the top edge of the box on a stair and using the steps as a lever to rotate the box up (I looked like the flag raising at Iwo Jima lol). The legs and remotes are in bags wire tied to the inside of the frame. Be careful not to cut any wires when cutting the wire ties! Be aware before you position the unit on the bed frame that there are "Left" and "Right" units. To tell them apart look for the USB ports. The USB ports are on the outside edge of the frame. I was afraid that I would need to buy plywood to prevent the rollers from getting caught in the spaces between the slats. But the design anticipated slats and it operates perfectly with no legs. There is a flexible bracket intended to connect the two bed from separating. For zero clearance applications, I would NOT recommend using them. I wasted more time trying to get them to work. They are for floor applications with legs attached. There are velcro straps to wrap around the frame and the slats to secure them. Also included are wood screws of the perfect length to secure the two frames to the wood slats. Position the beds where you want them. Make sure to incline the feet before screwing the fame to the slats. If you have the foot of the unit too close the the bed's foot board it can block the free operation of the adjustable foot of the unit. Once securely screwed in I put the old king mattress on then attached the wire brackets that secure the mattress on the bottom of the unit. Doing this last allowed me to slide the (heavy) king mattress on from the bottom by myself without having to lift over the brackets. Love the bed, even before the split mattresses arrive! The head tilt is awesome. I can see the tv in the sweet spot of my variable lens glasses with dislocating my neck. The remote is simple and intuitive. I can't wait to get the individual twin xl mattresses installed so I don't have to sleep in the same configuration as my wife. (It will be a tough few nights). During several trips to the bathroom I was surprised to see there is an underbed night light. A soft blue color and not bright enough to notice from the bed. I will experiment tonight to see if it is turned on/off by a photo sensor or motion detector - or if it is on all the time. Love the USB ports. But like I mentioned, make sure you don't switch left and right units or you USB ports will wind up in the center of the bed and under the covers. Don't buy this for the vibrating massage feature. It works, but with 12" of mattress on top of the vibrating unit, it doesn't have a chance to be felt in a meaningful way. All in all I am extremely satisfied. Shipping was actually early (promised Saturday and it arrived on Wednesday (4 days early). Installation was easy once I got the boxes upstairs. I would have been done with the two units in an hour (30 minutes each) if I hadn't spent so much time trying to get the connecting brackets to work.
Hopefully I can rate it higher after a phone call.
Today I received the frame and was excited for my mother. When I saw the box at my entry way, I was like ok, I have seen worse boxes delivered. When I pulled the box away from the wall, my heart skipped a few beats. Sam's Club it looks like the company you use to ship this frame, doesn't like you or this product, because numerous reviews show messed up boxes. When I finally got around to getting the bed put together, I noticed that the bed only had 3 vibrating motors (2 at the head and only 1 at the foot) and the description photos show 4 and even some the review photos show 4 motors. Was I one of the unlucky ones that got a bed frame that was not Quality Checked...After I call them and find out if there should be 3 or 4,,, I may or may not change my rating. The bed did go together rather easy and with the variable height legs, I was able to keep it low so my aging mother could get in and out very easily. I like that the USB ports are on both side, but they should be moved so you can easily see them from the side of the bed.
Better than Expected
This adjustable bed frame is perfect for my needs. As most reviewers have noted, it is very heavy, 170 pounds. My bedroom is on the second floor so I had to hire two men to carry it upstairs. They recommended that I take one side of my current bedframe off so the adjustable frame could slide right in. That was genius! I screwed on the 6 legs, checked that the wiring was all attached and attached the electrical cord to the back up battery box. It was very simple. It works great with my 12 inch foam mattress that also has a topper on it. I can feel the vibration from the massage settings and I can easily adjust the head and foot settings. I have year round allergies and need the head raised. It is so much better than trying to adjust a few pillows! I also liked how easy it was to change the height of the bed frame. I am very satisfied with this purchase.
exceeds expectations
My only complaint is that the poor fedex guy had to get this to my porch by himself. I feel terrible about that because it’s HEAVY. You will need help to set it up but once it’s in, assembly is super easy. It’s now my favorite piece of furniture. I make excuses to go get in bed. I’m turning into Charlie and the chocolate factories grandparents. How did I live without this?? Buy this base. I never write reviews. I’m so happy I bought this.
Members Mark Premier Adjustable Bed
The Remote control app does not work. I called membership customer help and they said the app doesn't work, they are working on it and they don't know when it will be fixed. The fabric on three of the four corners is torn just from moving it on carpeted floor...two people put it together...should use three or four so you don't have to drag it. Power backup is so minimal as to be unusable. Otherwise the bed is good so far.
Middle sinks! Do not buy
I normally don’t buy things without doing a lot of research. With this purchase, I got excited as it was the cheapest adjustable base… a few months later, the middle of the bed was sinking. I thought it was the mattress due to using it with an adjustable bed, but no. Then I noticed the metal frame was not straight. Bought another mattress and as I removed the old one, confirmed that the base is what sinks. Sighhhh I guess I’ll use it for as long as I can but it’s not comfortable when I sleep on my stomach.
Screw-in legs ...not so much
The first bed frame had legs that went in nicely. The second bed frame not so lucky... I need to retap the frame hole to accept the leg screw. Those two holes are too small for the screw in legs, no of them fit... So I got to go to the hardware store etc....
Long Term Review
We have had this queen adjustable frame for a little over two years now. This frame cured so many of my back issues. The construction is solid and holds up structurally. The only reason I now rate this at three stars is a series of annoying squeaks from odd places on the frame when you roll over or sometimes just move your leg. Outside of that a great price for a descent product.
Motor broke within 3 months.
Motor broke within 3 months. Within 3 months of purchase, the cable that connects to one of the motors had come unsoldered and is unable to be fixed. It was a lot of grief and moving the heavy frame around to try to troubleshoot. Sam's Club will take the frame back for return or replacement, but then I have to pay people (again) to move the heavy frame up stairs. I still have the broken frame because I can't decide whether to exchange it, wondering if I'll get another defective one.
Verified Purchase
Great bed
I am very pleased with this base. Works well. Good quality.