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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
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Showing 1-10 of 863 reviews
Jun 21, 2026
Reviewer name: Kirk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy setup

This was the easiest bed to set up, it comes folded in half. The only thing you need to assemble is the 6 legs that screw in easily. Quiet operation. I searched several bed frames, but this one had the the adjustable headrest as well as the other adjustments. Much cheaper than others without the adjustable headrest. It is a bit heavy and awkward to move, so you'll need 2 people to get where you need it.

Helpful?4RIWWS0NKVOO13589217281
Oct 18, 2023
Reviewer name: Kev
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good Purchase Decision

Currently in first week of use…so far so good. Easy to assemble. Did it by myself and got both boxes to second floor by myself…but I'm a strong man, 61 YO. Massage is a great feature. Head tilt is a great feature as most other brands don't offer this for this price. Sturdy, able to bend a 12” hybrid split king without issue. For the money, you can't beat the features you get for this price. Other brands do much more pricier. I'm happy with purchase so far.

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Oct 9, 2025
Reviewer name: Southern lights
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Turn your bed into a comfort zone!

This is the best way to relax in bed without the extra pillows propping you up. With the click of the remote you can move your head or feet up into a relaxing position. It fit inside my daughter's current headboard. Very easy to set up, no tools needed.

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Apr 25, 2019
Reviewer name: Josiahtr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

WINNER WINNER!!

So I've had this adj bed frame for about a month, and I couldn't be happier with my purchase. I'm a very skeptical person, especially when it comes to buying something that is screaming to good to be true, but this frame is an amazing value. I've done my research on adj bed frames(and mattresses) and this one is a winner. For once, I actually feel like I got an awesome deal! So, about the frame. I received the box, and it was large and heavy and to my surprise wasn't beat up to bad. AndYes, it will take 2 people or a dolly cart. Anyway, got the box to my upstairs and opened it, and it was just as nice as the pictures and description. No assembly besides screwing the legs on and installing the mattress holder thingy at the foot. Material quality is excellent and for the price, I must say, I lowered my expectations a bit but once again to my surprise, I was amazed. The metal, fabric, and all other materials are quality. Also, It does have dual USB ports on each side which they don't mention for some reason, and 2 massagers for the top and 2 for the foot area with 3 speeds. Also, something that was important to me, it has illuminated buttons on the remote. Overall, and so far, I couldn't be happier with this purchase. Winning! P.S. when I called Sam's club with questions regarding their website...they told me they would warranty this item for as long as I owned it.

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Oct 6, 2025
Reviewer name: ATC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to assemble

Very easy to put together. Can do by yourself if strong and determined but much easier with second person. This is the second one I have put together, this time by myself. With the second person it is much easier. Love that the company already has felt on the bottom of the legs for the bed. Typical set up can happen in 20 minutes or less. All you have to do is unfold, put on the legs, put upright, and plug in. So easy.

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Jun 6, 2023
Reviewer name: Rae
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great bed frame. Good buy.

Fast shipping. The box was a little ragged but was well packed and no damage to the frame. We got the queen for a spare bedroom. It was heavy. You will need to keep it in the box and move it close to where you want it. Open it upside down and you will find the directions and a 2 boxes zip tied to the frame and the legs. The frame is folded in half and all you have to do is open it up and screw on the legs. We did not use the battery pack. The instructions show the power plugging into the control box. However, there is a pigtail plugged in that spot. Just follow that wire towards the head of the bed and you will find the end and the only place to plug in power. Consider it an extension of sorts. So far, no tools required. Now the hard part. Pick up the bed and flip over without putting stress on the legs which could bend. My wife and daughter flipped it with just a few expletives but with no real issues. Attach matress support bar, put your matress on, plug it in, grab remote and check it out. All done. Works great, motors are quiet and after a week if use, no issues. All in all, great buy.

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Jul 3, 2024
Reviewer name: Happy Buyer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

TOTAL GAME CHANGER FOR ME

This adjustable bed frame has been a total game changer for my overall well being. I have a rheumatic disorder that can cause horrible pain at night leading to poor sleep. With simple adjustments of this frame I have been able to get into comfortable positions that take the weight off my achy body parts. There are so many options of position and the vibration modes are super fun to add as I am reading in bed before I turn out the light. Delivery was quick and flawless, set up was super easy and the quality of the bed frame is very impressive. I am so glad I made this purchase and have become totally spoiled by it. Do not hesitate to choose this bed frame.

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Dec 18, 2021
Reviewer name: Derater
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Base and I'd buy again.

Overall I like this base and would buy again. I did have to put the legs up on bed raisers to get it to fit in my current bed frame, and it does move (sway) a little bit, but that's not the bases fault. It's a great price, and has pretty much everything the really expensive ones have. I like that it sits up, then you can tilt the head further to watch TV or read w/out hurting or straining the neck. My one complaint is that the massage is not consistent (not sure why), and I wish it would last longer than 30 minutes. First-world-problem for sure. No major complaints with the frame and I would buy again. If you "need" lights around the base, buy a rope light and put under. It's great base.

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Feb 11, 2019
Reviewer name: Jessica
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Price and Product

I bought this adjustable base bed frame (Queen size) about a month ago for use with a 12” thick memory foam mattress. I am so happy with my purchase! Shipping: super fast. They estimated 2 weeks for shipping, but it was delivered 2 DAYS after I placed the order! Assembly: this frame is pretty heavy but my husband was able to get it up the stairs. I think unpacking it is a 2 person job as it’s heavy and awkward to slide it off the cardboard by yourself. It took longer to tear the cardboard off than to set it up once it was out of the box. Function: the head and foot adjustments are great. We don’t use the pillow tilt option, but it’s there for those who need it. The remote lets you save 2 custom adjustments, so when you find your perfect head/foot levels you can save them. Massage: has 3 levels of vibration- I think it’s supoosed to be high/medium/low intensity, but it feels more like fast/medium/slow vibrate. The massage function lasts 10 mins before automatically shutting off (I think 20-30mina would be better, we usually restart the massage once or twice before falling asleep). We use it on the slow/low function because it feels a little stronger. I think our thick memory foam dulls the vibration. We are looking into a pocketed coil mattress, which I hope will allow the vibrations to transfer a little better. The reason I gave 4 instead of 5 stars for the review is because I think the massage needs to be longer and stronger. Noise: when you send a command with the remote, the bed makes a click sound signalling that the command is received. I don’t find the adjustments to be too noisy, but there is a whirring noise as it adjusts. The massage is loudish, but it’s a good white noise. The frame is very sturdy and doesn’t creak/thump/etc when getting on or off the bed. All in all I am thrilled with the value for the price. We looked at many mattress stores and a comparable base with all the same features averaged around $1,200-1,800. For just around $500 this is a steal and I highly recommend it!

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Apr 15, 2026
Reviewer name: BBQPITMASTER
2 out of 5 stars
2 out of 5 stars review

Yea, never again! ITS SO LOUD!

Ive had this for more than a year now and it gets loud and the screws get loose after a time. means you have to pull the mattress off and turn it on its side or upside down and try to figure out which screws is loose! every time i turn on the massage, it is so super loud and sounds so raggedy!

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