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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
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Showing 11-20 of 863 reviews
Jun 3, 2019
Reviewer name: Cass
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very Nice Base

I had been researching adjustable bases for 2 months. The price ranges for queen size were between $2k and $900 for a top quality base with the features I wanted. I finally found this model at Sams and it had all the features I wanted and more for an amazing price.of $600. I thought for sure when I got it that it would be a flop however, it's everything they advertise it to be and more. I'm researching 100% Latex Mattaress's now to get just the right thickness so I can take advantage of the massage features on the frame. I've only had the base 3 weeks now but it works perfect. I would recommend this base.

Helpful?4RIWWS0NKVOO13589217281
Apr 11, 2021
Reviewer name: Jac
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Defective legs

This one was a lemon, I will return and order a new one. The (6) legs would not come apart into the 4 separate sections, they would not screw into the base at all. Only one leg would screw into the base. The screw holes were defective as well. I was broken hearted, but I'll give them another chance.

Helpful?4RIWWS0NKVOO13589217281
Nov 29, 2025
Reviewer name: KAREN
5 out of 5 stars
5 out of 5 stars review

Best thing since sliced bread!

I have been over the moon about our split-king, in the 2 twin-XL configuration. We bought these 2 frames on Memorial Day weekend of 2021! I don’t see how I could be happier. We were looking in a family-owned mattress store when the salesman told us there are only a handful of companies that make these frames. They are then sold with the exact same remotes, just rebadged with the sellers name on them, like Tempurpedic, Sleep Number, etc. We have never had an instance of aggravation. Everything works beautifully. My bed is used all the time - I have had 2 back surgeries =. 2022 and just recently in 8/2025.I use the massage feature all the time, I also raise and lower the head/feet to help in getting out of bed, I say this to show how well this frame is holding up, under what I think are kind of severe conditions.

Helpful?4RIWWS0NKVOO13589217281
Dec 22, 2025
Reviewer name: LESLIE
5 out of 5 stars
5 out of 5 stars review

Works on a platform bed base!

I bought 2 twin XL adjustable frames for our king platform bed that has built-in drawers because I wanted to keep our bedroom furniture and so far it's working great. You just don't use the legs that come with it for that kind of setup. Setup was pretty easy, just very heavy.

Helpful?4RIWWS0NKVOO13589217281
Oct 18, 2023
Reviewer name: Kev
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good Purchase Decision

Currently in first week of use…so far so good. Easy to assemble. Did it by myself and got both boxes to second floor by myself…but I’m a strong man, 61 YO. Massage is a great feature. Head tilt is a great feature as most other brands don’t offer this for this price. Sturdy, able to bend a 12” hybrid split king without issue. For the money, you can’t beat the features you get for this price. Other brands do much more pricier. I’m happy with purchase so far.

Helpful?4RIWWS0NKVOO13589217281
Jan 4, 2019
Reviewer name: chappyq
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Replacement for Box Spring/Platform

Fits perfectly inside our Queen Cherry Poster Bed in place of the box springs with matching vertical height to original bed set. We were ready to return our new hybrid mattress (hard as a rock), but are now able to adjust with the head and feet slightly raised to give a cradling effect even for side sleep position. The pillow tilt is nice for reading or watching TV while lying down, or added comfort with the head raised. The lift motors are very smooth and quiet; the massage vibrators are louder (especially on 'low'), but the bed is also on hardwood floors with little sound dampening. Bottom-line: Highly recommend, great price ($300-400 less than comparable) and fits inside existing bedframe.

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Dec 18, 2021
Reviewer name: Derater
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Base and I'd buy again.

Overall I like this base and would buy again. I did have to put the legs up on bed raisers to get it to fit in my current bed frame, and it does move (sway) a little bit, but that's not the bases fault. It's a great price, and has pretty much everything the really expensive ones have. I like that it sits up, then you can tilt the head further to watch TV or read w/out hurting or straining the neck. My one complaint is that the massage is not consistent (not sure why), and I wish it would last longer than 30 minutes. First-world-problem for sure. No major complaints with the frame and I would buy again. If you "need" lights around the base, buy a rope light and put under. It's great base.

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Oct 6, 2024
Reviewer name: Shelly
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

great idea, not so great to use

I really wanted this to be a solution, however when you put it back to flat the foot area takes a long time to go back to flat...kind of weird. Also there is a light on under the bed all the time, haven't figured out yet if I can turn it off without unplugging the unit. The light on all the time lights up the room and makes it difficult to fall asleep.

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Dec 14, 2021
Reviewer name: Carolyn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A Must for anyone with back or neck problems

2 cervical spine surgeries later I decided to buy a bed base. This one has great reviews along with a decent price. It's easy to set up but you definitely need 2 people due to the weight of it. I've only had it a week but love it. Motors are quiet and remote is easy to learn. The phone app has no directions but you can figure it out easily. I haven't tried the USB ports yet but well pleased with everything else.

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Feb 21, 2022
Reviewer name: RN
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Beware of battery backup...

The frame works well. I was missing one cotter clip and just rigged it instead of figuring out how to get a replacement. The USB ports are not high speed, so it will not be a quick charge if used. They are located under the frame, not on the side. In order to plug into the USB port you need to go by feel unless you're going to lay on the floor to look. Assembly wasn't too challenging, but definitely need 2 people due to weight with Queen size. Also if looking at for someone who would need the backup batteries, they cannot be left in place, so are basically useless unless you set it up where a person could connect up if power is out; otherwise, a more mobile person would have to do for the person. I just didn't connect it. The directions said if batteries are connected while electricity is on, it will ruin the bed frame.

Helpful?4RIWWS0NKVOO13589217281