First - this is very heavy. If you are a smaller person you might need help. This comes in a single piece that is folded in half. It was shipped via Fedex, which is not what the website portrays it to be. It says that the shipping company will reach out to arrange delivery. this made me think that it would be delivered and set up. Nope! It was left on my front porch. I had to drag the 100+ pounds over the door and into the house. I almost gave up!! Once I finally got it in and out of the box - set up was a breeze. It literally folds open - the legs twist on (adjustable by adding on pieces) and then you plug it in. 30 minutes tops. Comes with a battery pack but no batteries for it - it takes 9v - in case the power goes out. This works incredibly well for me. The vibration helps soothe tired, restless legs. the zero gravity feature is so relaxing and great for reading or watching television in bed. The back literally sits up at a 90 degree angle - if you need to eat in bed on a tray - this frame will help facilitate that.

Bed frame is quite heavy, but was easy to install. On first use, the bed made a loud squealing noise when raising or lowering the head. Contacted customer care (manufacturer) and was told to lubricate the wheels and joints under the bed. This was no easy task and certainly not something the consumer should be asked to do. While we are now happy with the frame, one wonders how often we will have to 'service' the wheels and joints. Not a sign of quality.

The frame works well. I was missing one cotter clip and just rigged it instead of figuring out how to get a replacement. The USB ports are not high speed, so it will not be a quick charge if used. They are located under the frame, not on the side. In order to plug into the USB port you need to go by feel unless you're going to lay on the floor to look. Assembly wasn't too challenging, but definitely need 2 people due to weight with Queen size. Also if looking at for someone who would need the backup batteries, they cannot be left in place, so are basically useless unless you set it up where a person could connect up if power is out; otherwise, a more mobile person would have to do for the person. I just didn't connect it. The directions said if batteries are connected while electricity is on, it will ruin the bed frame.

I have been over the moon about our split-king, in the 2 twin-XL configuration. We bought these 2 frames on Memorial Day weekend of 2021! I don’t see how I could be happier. We were looking in a family-owned mattress store when the salesman told us there are only a handful of companies that make these frames. They are then sold with the exact same remotes, just rebadged with the sellers name on them, like Tempurpedic, Sleep Number, etc. We have never had an instance of aggravation. Everything works beautifully. My bed is used all the time - I have had 2 back surgeries =. 2022 and just recently in 8/2025.I use the massage feature all the time, I also raise and lower the head/feet to help in getting out of bed, I say this to show how well this frame is holding up, under what I think are kind of severe conditions.

I am very pleased with this unit. The backlots remote works very well. I especially like the head tilt function. It is probably why I bought the unit. It was fairly easy for a guy of 74 years of age to set up although it does take two people to set it inside of an existing bedframe not to mention getting it to the second floor up the stairs, the split king version that I have connect with just one plug-in to function as one unit. I cannot hear any other sound at all except for the bedding rustling as it Is functioning. At the time that I purchased this, it was $300 less than when I started looking at it. If you’re even remotely thinking about it pull the trigger now you won’t be sorry.

I bought 2 twin XL adjustable frames for our king platform bed that has built-in drawers because I wanted to keep our bedroom furniture and so far it's working great. You just don't use the legs that come with it for that kind of setup. Setup was pretty easy, just very heavy.

I am so happy that I made this purchase. The adjustable base is everything it says it’s to be. It fit perfectly inside my bed frame and set up was a breeze. You definitely will need two people to set up due to its weight. My only issue is that the USB ports are underneath which requires you to pretty much put your head underneath to find. It would have been better to be built in on the sides. Also my Apple IPad will not charge using the USB ports. I’ve tried using different cords but no luck. So in that case, it would be nice to have a 110v socket for just particular issue. But for the price, I can live with those minor issues.

Love, love, love this adjustable base! The anti-snore setting is life saving!!! I use the app on my iPhone to adjust the settings more than I use the actual remote and it all works perfectly! I didn’t think I’d use the massage feature, but there is nothing better after a long day on your feet than the zero Gravity setting and the foot massage! The price can’t be beat, setup was super easy. I am very happy with this purchase!

A definite plus is the addition of the head elevation. If you use an I pad, or watch tv in bed! Definitely do not pass up this feature. The base is quiet moving although the vibration mode is loud and obnoxious. I don’t need or use it and it scares the dog. I’d buy it again and may crawl underneath it to unplug the vibration motors so I don’t bump the wrong button and turn them on.

The most important part (the bed itself) is great. Does everything it is supposed to. However, if you expect to use the companion app don't get your hopes up. Even if you can figure out the Bluetooth Mac addresses for each side of the he'd you would have to select it each time you open the app. Once you try to select the Mac addresses (for those who don't know this is a unique alphanumeric address for Bluetooth devices) it will not connect. There is no pairing no wizard no nothing. The app flat out does not work. In addition it looks like a middle school project. Very disappointing in that regard. But, the bed works so that's good. Just had hopes of integrating bed control into my local home automation setup. Suppose if I want to do that I'll be figuring out how to programatically interact with the bed all on my own.