The bed is very comfortable but you definitely need at least 2 strong people to put it in place. The only drawback was that the massage feature was so strong it caused little crystals in my inner ear to come loose and caused severe vertigo. It is a good purchase even if the massage feature cannot be used.

Bought two Twin XLs and although there were a few hiccups on delivery (FedEx changed the delivery date 3 times; messed up our timing in removing the old King mattress and box springs). Also, one of the two boxes was damaged enough to make a slit of 3-4" long on the fabric that wraps around the frame/structure of the base. Also, the motor for the back (not the pillow tilt) got affected as it works slow and makes a noise when operated. But that was due to damage during shipping as the other base is fantastic! - it works very smoothly at below average noise, the massage is absolutely wonderful, the response is outstanding (with the 1/8 min ON/OFF ratio, or 12.5% efficiency; ...most bases have a lower % which limits operating the motors in a more continuous fashion). The base seems very well built, and looking underneath you can see well designed parts and positioned perfectly. Is there any room for improvement? Of course, always, no matter what product it is, there are things that one can better. For example, 1) The leg rise range is quite small - they could have allowed a higher rise without, btw, adversely affecting anything 2) The pillow tilt too should be given a wider range (again, no additional cost or adversity by doing so) 3) Bottom, foot-side of mattress, when raised at max foot lift, creates a large gap (between the top surface of base structure and the bottom side of the mattress) - that creates a palpitating effect or springiness which is also exacerbated for short people (less weight is applied at the end of the mattress since feet do not reach all the way down to the bottom of the mattress). Perhaps a couple of straps can hold the bottom of the mattress tied to the base structure to avoid the vertical bouncing (something like SleepOne has in place on their bases) 4) The individual leg sections(of equal length) that make up the full leg could be made with different lengths and been provided with few extra sections of varying length so that the actual height of the base from the floor can be adjusted in smaller increments (instead of the current 3" length for each section) There are some other minute improvement details although not worth mentioning. But all in all, this base is well made, seems to use good parts (great 10-yr warranty), and is above average in design and performance. And if you factor in Sam's price? It is a steal !!!!!!

Motor broke within 3 months. Within 3 months of purchase, the cable that connects to one of the motors had come unsoldered and is unable to be fixed. It was a lot of grief and moving the heavy frame around to try to troubleshoot. Sam's Club will take the frame back for return or replacement, but then I have to pay people (again) to move the heavy frame up stairs. I still have the broken frame because I can't decide whether to exchange it, wondering if I'll get another defective one.

We bought whe Sams Queen frame couple years back. We liked it so much that I bought a second one for the bittom guest bedroom. Very well built, Bluetooth app for phone controls it perfectly. This newer purchase uses a different Sams branded app from our older Queen model. If you are having app trouble, try the other app.

We bought this about 3 months ago and it lives up to the expectations and has all the features. You can customize your tilt which is nice. The reason for the reduced stars is the bottom never completely lays flat, it always looks like middle is sagging.

I just got this queen-sized adjustable frame a few days ago. Brilliant design. Whoever came up with the fold in half and 6 legs for solid support is genius. I was replacing a queen-sized Serta adjustable frame. We moved the Serta frame to my sister’s which required 3 people and had to put it on top of my van to move (other choice was to remove over 30 screws to dissemble). This Sam’s Club adjustable frame, I was able to move it around and completely install it by myself! It was easy!!! Works wonderfully. You can truly sit up in the bed, the massage is stronger, and having the USB ports to plug in the phone to charge overnight is wonderful.

I bought 2 twin XL adjustable frames for our king platform bed that has built-in drawers because I wanted to keep our bedroom furniture and so far it's working great. You just don't use the legs that come with it for that kind of setup. Setup was pretty easy, just very heavy.

We purchased this for delivery to our house in FL, on Memorial Day, 2021. We did not live here permanently until August 2022. We could not be happier with our 2 twin-XL mattresses, which together make a king bed. The beds are hooked together somehow. This took us less than 15 minutes to put together - it’s already in one (2 for king) folded pieces. All he did was plug in the attached motors, programmed the remotes, screwed the height adjusters together - we used all three, and he was done. The bed has 2 massage functions with 3 speeds. Each remote can be individually set so we don’t disturb each other. We both love the tv tilt function. The top of the mattress raises up and forward - no need for extra pillows to watch tv. I had a spinal fusion in 12/2022. The massage function felt so good. We have the Dreamcloud 14” hybrid mattresses, and have no problems. There are 2 USB ports on each side, up by the top of the frame. I found them to be slow. There are 2 memory settings for each side. The only thing missing, is a continuously lighted remote. As soon as you press any button, it immediately comes on though, so I guess that’s all it needs to do. Some frames have a blue light under the frame, to light your way to the bathroom. They cannot be turned off. No thanks. I need total darkness.So it’s good the remote is not continuously lit. This also comes with legs that screw together, so you can adjust the height of the base. Oh, and it does fit inside of our Ethan Allen wooden bed frame!! Of course, there is no need for the 10-12 wooden slats. The rest of the bed was assembled around the frame by DH. I cannot say enough good things about this frame!! After my surgery was when I realized there are 3 different massage speeds on the top - mid-chest area, and the legs. I used the leg massage on the ‘roughest’ speed, which felt great, to try and prevent blood clots. It must have worked! This bed is made of solid steel. I expect a long life. The reason we went with this frame, is after going to multiple mattress firms, we realized that unless you were getting a Tempur-Pedic, all the frames were ‘no-name’. This fact plus Sam’s backing, relieved our minds when purchasing something so different than anything we had before. Also, the ‘tv tilt’ feature was expensive in the mattress stores. It’s included here. One salesman gave me a good tip - when putting the fitted sheets on each piece, put the head and foot all the way up. Put on the sheet. Flatten the bed, and the sheet is sucked into place. The steel bar at the bottom, keeps the mattress in place, but definitely makes it difficult to tuck the top sheet and blanket in.

I have extreme back pain as I await a full spinal fusion. In addition I have sleep apnea and shoot the paint off the walls as my family says. This bed was delivered yesterday. I was able to set it up in under 15 minutes with only the help of my 10 year old child . For the first time in 2 years I was able to get a full nights sleep and so did everyone else because I didn’t snore!!! Game changer!

Today I received the frame and was excited for my mother. When I saw the box at my entry way, I was like ok, I have seen worse boxes delivered. When I pulled the box away from the wall, my heart skipped a few beats. Sam's Club it looks like the company you use to ship this frame, doesn't like you or this product, because numerous reviews show messed up boxes. When I finally got around to getting the bed put together, I noticed that the bed only had 3 vibrating motors (2 at the head and only 1 at the foot) and the description photos show 4 and even some the review photos show 4 motors. Was I one of the unlucky ones that got a bed frame that was not Quality Checked...After I call them and find out if there should be 3 or 4,,, I may or may not change my rating. The bed did go together rather easy and with the variable height legs, I was able to keep it low so my aging mother could get in and out very easily. I like that the USB ports are on both side, but they should be moved so you can easily see them from the side of the bed.