Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage forVerified Purchase
Keep the remote away from the cat!
This base works great. I love the features it has. The massage is more like a shake, not really a "massage." But if you are going to have a cool bed, you might as well have that feature. lol The shipping was faster than expected. The set up was very easy to me about 5 minutes and I was well on my way to playing with the remote and finding the most comfortable position. One warning though! Make sure you keep the remote secure when you go to sleep. Apparently my cat laid on the remote and I woke up with my legs up as high as the bed would go, it was an interesting position. lol
Verified Purchase
Queen motion bed platform with head tilt
Arrived in good shape. It is heavy and takes two people to get it setup. Functions well but our new mattress has not arrived yet so we haven't used the functions on it yet. Old mattress actually sleeps more comfortable than with the old box. Can't wait to see how it will work with our new Beautyrest hybrid.
Verified Purchase
Nice base. Home run!
So far (one month) the base has been very nice. No issues. My wife loves the massage features. Packaging and delivery were top notch. The remote has a button that returns everything to flat and turns off the massage. I love this feature as I will often go to sleep, wake up, and realize the back and legs are still up. One button and I'm back to sleep. Zzzzzzz.
Awesome base and Awesome price!
I purchased the Member's Mark Premier adjustable bed base in July of 2020. I have looked at lots and lots of mattresses and adjustable bases and this one is head-and-shoulders above those that are priced at furniture stores three times above the cost of this one and did not have half of it's features. This even will blue tooth to your phone and there is an app. You can still use your bed even if you cannot find your remote. It's is a heavy duty frame, very well made. There are 6 total legs which screw into the underside of the metal frame. Each leg is 12 inches long and comes apart in 3 inch increments for ease of height adjustment. It holds a total combined weight of 750 lbs. There is even a pillow flip at the top to help for watching TV. So smooth and quiet you cannot hear it move. I haven't seen anything anywhere else that came even close to the quality and price as Sam's Club Member's Mark.
Verified Purchase
I've only had the queen size for a couple of weeks but it has greatly helped with my respiratory problems while sleeping. Very heavy in the shipping box and delivery service would not bring it indoors.....so get some help when setting it up. BTW works with a sleep number mattress.
Verified Purchase
Unsure but serves the purpose.
Was purchased for our 88 year old mom. This bed with the mattress sits lower than we would like. The legs are made with a heavy plastic that screws into each other to make the bed higher or lowered. We would like to make it higher but are not sure of the sturdy and safety of the frame if made even higher.
Poor quality control and lack of support ruin it
This adjustable base COULD be a good value. The frame feels solid and I was very happy with the features. The first sign of trouble was that the app you can supposedly use with the base was utterly useless and hadn't been updated in year. I read numerous review for this base and the cheaper one stating that the remote stopped working, rendering the base useless. I specifically bought this model because the app was advertised, and I was very disappointed to discover that there was indeed no working app. Unfortunately, less than two months after getting the base, it stopped responding to the remote. We called to get support and were told to re-pair the remote and control box, but the instructions did not match the product. I wanted to just swap out the control box and remote for new ones, but that isn't an option. All I an do it get a refund or replacement. Both options require me to take the bed apart and find a way to transport it. Needless to say, I am not a happy customer.
Verified Purchase
so far so good
so far so good and by far the best price with a 10 year guarantee, at least that's what it said. Have only had it for a week. the massage has three settings and is rather loud. I love that the remote lights up when a button is pushed and the zero g i find relaxing before bed. I feel like it is a luxury that I didn't need, but it is better than a box spring that lifts your bed so high you can't get in. The best feature is that I can have my bed lower.
Review and Zero Clearance Install Notes (no legs)
Members Mark Premier Split King Adjustable Base. Zero clearance installation. I have a have a King storage bed with a base that is partly wood slats and part finished wood. I need a Split King adjustable base that was zero clearance, or could be used with no legs. The Samsclub.com online description of the Members Mark Premier Split King Adjustable is out of date. It indicates it is not compatible with zero clearance, but the manufacturer has upgraded the design and verified for me that they are shipping a zero clearance model. In the attached photo you can see that the bed fits and works on a storage bed or a sleigh bed design. The split king is shipped as 2 twin XL units. Each with its own remote. My twin XL mattresses were not due to arrive for several days, so I used the included synch cable so either remote adjusts both sides in unison. When the split mattresses are installed, I will remove the synch cable between the frames and the beds will operate independently with their own remote. The shipment was in two boxes. Heavy at around 100lbs each, I was able to get them in the house and up the stairs myself by putting the box on edge and rolling them end over end. When I got the the hardwood floor, placing the box on a blanket and dragging the blanket worked great. Up a flight of stairs by placing the top edge of the box on a stair and using the steps as a lever to rotate the box up (I looked like the flag raising at Iwo Jima lol). The legs and remotes are in bags wire tied to the inside of the frame. Be careful not to cut any wires when cutting the wire ties! Be aware before you position the unit on the bed frame that there are "Left" and "Right" units. To tell them apart look for the USB ports. The USB ports are on the outside edge of the frame. I was afraid that I would need to buy plywood to prevent the rollers from getting caught in the spaces between the slats. But the design anticipated slats and it operates perfectly with no legs. There is a flexible bracket intended to connect the two bed from separating. For zero clearance applications, I would NOT recommend using them. I wasted more time trying to get them to work. They are for floor applications with legs attached. There are velcro straps to wrap around the frame and the slats to secure them. Also included are wood screws of the perfect length to secure the two frames to the wood slats. Position the beds where you want them. Make sure to incline the feet before screwing the fame to the slats. If you have the foot of the unit too close the the bed's foot board it can block the free operation of the adjustable foot of the unit. Once securely screwed in I put the old king mattress on then attached the wire brackets that secure the mattress on the bottom of the unit. Doing this last allowed me to slide the (heavy) king mattress on from the bottom by myself without having to lift over the brackets. Love the bed, even before the split mattresses arrive! The head tilt is awesome. I can see the tv in the sweet spot of my variable lens glasses with dislocating my neck. The remote is simple and intuitive. I can't wait to get the individual twin xl mattresses installed so I don't have to sleep in the same configuration as my wife. (It will be a tough few nights). During several trips to the bathroom I was surprised to see there is an underbed night light. A soft blue color and not bright enough to notice from the bed. I will experiment tonight to see if it is turned on/off by a photo sensor or motion detector - or if it is on all the time. Love the USB ports. But like I mentioned, make sure you don't switch left and right units or you USB ports will wind up in the center of the bed and under the covers. Don't buy this for the vibrating massage feature. It works, but with 12" of mattress on top of the vibrating unit, it doesn't have a chance to be felt in a meaningful way. All in all I am extremely satisfied. Shipping was actually early (promised Saturday and it arrived on Wednesday (4 days early). Installation was easy once I got the boxes upstairs. I would have been done with the two units in an hour (30 minutes each) if I hadn't spent so much time trying to get the connecting brackets to work.
Verified Purchase
Adjustable bed
I love it! It is like a queen size recliner. I wanted a bed that allowed me to sleep with my head elevated due to heart burn, it helps! I have a problem with my leg and spend a lot of time with my leg elevated the bed works great. It is more comfortable to read in bed now. One only problem is my sheet comes off at the top but I can live with it.